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Malware


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4 replies to this topic

#1 ralphiee

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Posted 23 January 2012 - 04:57 PM

Hi. I ran Malwarebytes on my computer and it cleaned some things but now I still can't run executables. This includer GMER. I have attached my dds.txt file as that was able to run. Any help will be greatly appreciated

Attached Files

  • Attached File  dds.txt   11.32KB   3 downloads


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#2 CatByte

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Posted 27 January 2012 - 07:31 PM

Hi

Please run the following:

Please download exeHelper to your desktop.
  • Double-click on exeHelper.com to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

NEXT

  • Please download aswMBR.exe and save it to your desktop.
  • Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click Scan

  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
  • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 ralphiee

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Posted 31 January 2012 - 09:20 PM

Hi. I have been trying to get the exehelper on my computer and have been unable to. Whatever is on my pc is erasing the file as soon as I download it. I have tried renaming it, renaming and zipping it. I also downloaded it to a thumb drive and as I was about to run it the file disappeared from the thumb drive. When I tried to run the pc in safe mode but it keeps blue screening. Any ideas on what I can do to get to run this file? Thanks.

#4 CatByte

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Posted 31 January 2012 - 09:24 PM

Hi

try this one

  • Please download OTH.scr to your desktop.
  • Now download OTL to your desktop.
  • Double click the OTH file and select Kill All Processes, your desktop will go blank


    Posted Image


    Then select Start OTL, - OTL will now run:
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold


    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    CREATERESTOREPOINT

  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 CatByte

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Posted 06 February 2012 - 06:49 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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