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I think I have the System Check Virus on my PC


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12 replies to this topic

#1 Stella E D

Stella E D

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  • 7 posts
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  • Local time:01:44 PM

Posted 23 January 2012 - 03:08 PM

Thank you for your help Boopme. I have followed your instructions.

As in my previous post, my friend, asked me to look at his computer. It appeared to have been infected with a System Check Virus. The computer OS is Windows XP and unfortunately, my friend said he cannot find the Recovery Discs that he had with it. Again unfortunately, my friend had done what the virus asked as he thought it was part of microsoft's security. Which I can understand as the screen shots and view were very authentic. All of the files/programs on the computer had disappeared. My friend before he aske dme to look at it, had contacted his broadband provider, Virgin, whose security he a;so used on the computer. They were unable to remotely access his computer and were unable to help.

I am by no means an expert in computers, but can follow instructions. I searched for similar cases and possible help on the intranet for this and found alot of people who had experienced the same problem. The computer could not be accessed in ordinary mode so I went into safe mode with networking and downloaded Malabytes and AVG. I ran scans by both and Malabytes identified a number of issues, at that time the virus was called Adware BIO _GEN, I think. I clicked on fix for all issues found. After this some files came back but were all showing as empty when clicked on. In safe mode some of the files were there. The ineternet could not be accessed at all in ordinary mode but coudl in safe mode with networking. I was unable to acess the control panel and either in safe mode or normal mode, and trying ot open any programs in normal mode gave me the following message:

Windows cannot find 'C:\WINDOWS\system32\rundll32.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click search.

I also tried retore the computer to an earlier point in time which did not work. I contacted Microsoft, mainlly about getting soem new disks but XP is no longer availble.

I then went to see the tecnical staff at PC World, who told me to download Combofix from bleepingcomputers, and only from this site, run it and this should fix the problem.

I did this and Combofix went throught the process, it asked me to disable AVG and Virgin security, before it ran the can, which I was unable to do as I could acess these in normal or safe mode (got the above message when I tried)

Combofix asked me if I wanted to run it anyway, at my own risk etc. which I did. After a very very lengthy wait for Combofix to prepare the log report, the computer had now got visible progarams back on the desk top, most of which are still showing as empty, but I was able to access some of them. However, the comtrol panel is still presenting me with the above alert message when I try and go into uninstall programs, display etc.

I have attached this Combofix log as requested.


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Stella at 19:47:29 on 2012-01-23
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.703.120 [GMT 0:00]
.
AV: Virgin Media Security Anti-Virus *Enabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Virgin Media Security Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Virgin Media\Security\Fws.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\Program Files\Virgin Media\Security\rps.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\Apps\Powercinema\PCMService.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
svchost.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Virgin Media\Digital Home Support\DHSClient.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManagerComHandler.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.virginmedia.com/news/
mStart Page = about:blank
uInternet Connection Wizard,ShellNext = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Plusmedia uk Toolbar: {193d7001-bd9f-48c2-b5c7-69775aa2201d} - c:\program files\plusmedia_uk\prxtbPlu0.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Plusmedia uk Toolbar: {193d7001-bd9f-48c2-b5c7-69775aa2201d} - c:\program files\plusmedia_uk\prxtbPlu0.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Plusmedia uk Toolbar: {193d7001-bd9f-48c2-b5c7-69775aa2201d} - c:\program files\plusmedia_uk\prxtbPlu0.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
mRun: [Ulead AutoDetector v2] c:\program files\common files\ulead systems\autodetector\monitor.exe
mRun: [PCMService] "c:\apps\powercinema\PCMService.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logitech\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam10\QuickCam10.exe" /hide
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [LVCOMSX] "c:\program files\common files\logitech\lcommgr\LVComSX.exe"
mRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\FirstStart.exe" /OM
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [DHSClient.exe] "c:\program files\virgin media\digital home support\DHSClient.exe" /AUTORUN
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: d:\docume~1\stella\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/THE%20GAME%20OF%20LIFE%20by%20Hasbro/Images/stg_drm.ocx
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://cdnimg.piczo.com/images/uploader/piczo_new_fast_uploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-29-0.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/THE%20GAME%20OF%20LIFE%20by%20Hasbro/Images/armhelper.ocx
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{DE159F88-D85F-4ED6-B87C-A9D85BE9A16C} : DhcpNameServer = 194.168.4.100 194.168.8.100
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - d:\documents and settings\stella\application data\mozilla\firefox\profiles\1cujgfcq.default\
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-6-10 54760]
R2 HsdService;HsdService;c:\program files\virgin media\digital home support\HsdService.exe [2011-5-17 1406264]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-1-8 652872]
R2 Radialpoint Security Services;Virgin Media Security;c:\program files\virgin media\security\RpsSecurityAwareR.exe [2010-1-4 165408]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-5-17 689464]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-1-8 20464]
R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSDriver.sys [2010-4-16 122376]
R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSfilter.sys [2010-4-16 30216]
R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSShim.sys [2010-4-16 25736]
S0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\system32\drivers\avgidseh.sys --> c:\windows\system32\drivers\AVGIDSEH.sys [?]
S1 SASDIFSV;SASDIFSV;\??\d:\docume~1\admini~1\locals~1\temp\sas_selfextract\sasdifsv.sys --> d:\docume~1\admini~1\locals~1\temp\sas_selfextract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\d:\docume~1\admini~1\locals~1\temp\sas_selfextract\saskutil.sys --> d:\docume~1\admini~1\locals~1\temp\sas_selfextract\SASKUTIL.SYS [?]
S2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]
S2 gupdate1c99b6ab7d0ed72;Google Update Service (gupdate1c99b6ab7d0ed72);c:\program files\google\update\GoogleUpdate.exe [2009-3-2 133104]
S2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\virgin media\security\avg\identity protection\agent\bin\AVGIDSAgent.exe [2010-4-16 5832712]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-3-2 133104]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2012-1-8 24064]
.
=============== Created Last 30 ================
.
2012-01-22 14:16:53 -------- d-----w- C:\ComboFix
2012-01-21 14:59:05 -------- d-sha-r- C:\cmdcons
2012-01-21 14:55:15 98816 ----a-w- c:\windows\sed.exe
2012-01-21 14:55:15 518144 ----a-w- c:\windows\SWREG.exe
2012-01-21 14:55:15 256000 ----a-w- c:\windows\PEV.exe
2012-01-21 14:55:15 208896 ----a-w- c:\windows\MBR.exe
2012-01-17 19:49:57 -------- d-----w- C:\Malwarebytes
2012-01-15 22:58:01 81920 ----a-w- c:\windows\eSellerateControl350.dll
2012-01-15 22:58:01 356352 ----a-w- c:\windows\eSellerateEngine.dll
2012-01-15 22:58:00 -------- d-----w- c:\program files\Windows Cannot Find Fix Wizard
2012-01-15 20:08:15 -------- d-----w- d:\documents and settings\stella\local settings\application data\Mozilla
2012-01-15 18:28:02 -------- d-----w- d:\documents and settings\stella\application data\BabylonToolbar
2012-01-14 21:09:40 -------- d-----w- d:\documents and settings\all users\application data\Babylon
2012-01-14 21:09:31 17280 ----a-w- c:\windows\system32\roboot.exe
2012-01-08 17:38:33 24064 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2012-01-08 17:01:33 709968 ----a-w- c:\windows\is-G0U6D.exe
2012-01-08 17:00:49 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-08 17:00:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-08 16:53:20 -------- d-----w- d:\documents and settings\all users\application data\Common Files
2012-01-08 16:50:22 -------- d-----w- c:\program files\AVG
2012-01-08 16:47:37 -------- d-----w- d:\documents and settings\all users\application data\MFAData
2012-01-08 16:28:09 -------- d-----w- d:\documents and settings\all users\application data\PC Tools
.
==================== Find3M ====================
.
2012-01-17 18:58:50 2600 ----a-w- c:\windows\system32\xp_exe_fix.reg
2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-03 15:28:36 386048 ----a-w- c:\windows\system32\qdvd.dll
2011-11-03 15:28:36 1292288 ----a-w- c:\windows\system32\quartz.dll
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
.
============= FINISH: 19:51:11.82 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:44 AM

Posted 26 January 2012 - 07:42 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Stella E D

Stella E D
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:44 PM

Posted 26 January 2012 - 04:45 PM

Thank you for replying so quickly Gringo. I ran Combofix again as you instructed after diabling the security. Following this the computer remains useable, but I am still unable to access parts of the control panel, such as add/remove programs, display etc. and I get the message alert:

Windows cannot find 'C:\WINDOWS\system32\rundll32.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click search.

I have pasted the combofix log below.

Many thansk again


ComboFix 12-01-26.03 - Stella 26/01/2012 20:53:10.5.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.703.171 [GMT 0:00]
Running from: d:\documents and settings\Stella\My Documents\Downloads\ComboFix.exe
AV: Virgin Media Security Anti-Virus *Disabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Virgin Media Security Firewall *Disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\alcrmv.exe
c:\windows\EventSystem.log
c:\windows\system32\404Fix.exe
c:\windows\system32\Agent.OMZ.Fix.exe
c:\windows\system32\dumphive.exe
c:\windows\system32\IEDFix.C.exe
c:\windows\system32\IEDFix.exe
c:\windows\system32\o4Patch.exe
c:\windows\system32\Process.exe
c:\windows\system32\roboot.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\system
c:\windows\system32\Thumbs.db
c:\windows\system32\tmp.reg
c:\windows\system32\VACFix.exe
c:\windows\system32\VCCLSID.exe
c:\windows\system32\WS2Fix.exe
d:\docume~1\Stella\LOCALS~1\Temp\IadHide5.dll
d:\documents and settings\Stella\Application Data\PriceGong
d:\documents and settings\Stella\Application Data\PriceGong\Data\1.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\a.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\b.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\c.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\d.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\e.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\f.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\g.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\h.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\i.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\j.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\k.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\l.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\m.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\mru.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\n.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\o.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\p.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\q.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\r.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\s.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\t.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\u.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\v.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\w.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\x.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\y.xml
d:\documents and settings\Stella\Application Data\PriceGong\Data\z.xml
d:\documents and settings\Stella\Desktop\System Check.lnk
d:\documents and settings\Stella\Local Settings\Temp\IadHide5.dll
d:\documents and settings\Stella\My Documents\rundll32.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-12-26 to 2012-01-26 )))))))))))))))))))))))))))))))
.
.
2012-01-17 19:49 . 2012-01-17 19:49 -------- d-----w- C:\Malwarebytes
2012-01-15 23:58 . 2012-01-16 00:04 -------- d-----w- d:\documents and settings\Administrator\Application Data\Clip Art Collection
2012-01-15 23:30 . 2012-01-15 23:30 -------- d-----w- d:\documents and settings\Administrator\Application Data\Ulead Systems
2012-01-15 23:28 . 2012-01-15 23:34 -------- d-----w- d:\documents and settings\Administrator\Local Settings\Application Data\Adobe
2012-01-15 22:58 . 2009-04-16 20:21 81920 ----a-w- c:\windows\eSellerateControl350.dll
2012-01-15 22:58 . 2009-04-16 20:21 356352 ----a-w- c:\windows\eSellerateEngine.dll
2012-01-15 22:58 . 2012-01-17 19:44 -------- d-----w- c:\program files\Windows Cannot Find Fix Wizard
2012-01-15 20:08 . 2012-01-15 20:08 -------- d-----w- d:\documents and settings\Stella\Local Settings\Application Data\Mozilla
2012-01-15 18:28 . 2012-01-15 18:28 -------- d-----w- d:\documents and settings\Stella\Application Data\BabylonToolbar
2012-01-15 17:38 . 2012-01-15 17:38 -------- d-----w- d:\documents and settings\Administrator\Local Settings\Application Data\Google
2012-01-14 21:09 . 2012-01-14 21:10 237 ----a-w- C:\user.js
2012-01-14 21:09 . 2012-01-14 21:09 -------- d-----w- d:\documents and settings\Administrator\Local Settings\Application Data\Babylon
2012-01-14 21:09 . 2012-01-15 17:41 -------- d-----w- d:\documents and settings\Administrator\Application Data\Systweak
2012-01-14 21:09 . 2012-01-14 21:09 -------- d-----w- d:\documents and settings\All Users\Application Data\Babylon
2012-01-14 21:09 . 2012-01-14 21:09 -------- d-----w- d:\documents and settings\Administrator\Application Data\Babylon
2012-01-14 18:02 . 2012-01-14 18:02 -------- d-----w- d:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2012-01-08 17:38 . 2012-01-08 17:38 24064 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2012-01-08 17:01 . 2012-01-08 17:01 709968 ----a-w- c:\windows\is-G0U6D.exe
2012-01-08 17:00 . 2012-01-17 19:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-08 17:00 . 2011-12-10 15:24 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-08 16:53 . 2012-01-08 16:53 -------- d-----w- d:\documents and settings\Administrator\Application Data\AVG Secure Search
2012-01-08 16:53 . 2012-01-08 16:53 -------- d-----w- d:\documents and settings\All Users\Application Data\Common Files
2012-01-08 16:50 . 2012-01-08 16:50 -------- d-----w- c:\program files\AVG
2012-01-08 16:47 . 2012-01-22 13:13 -------- d-----w- d:\documents and settings\All Users\Application Data\MFAData
2012-01-08 16:28 . 2012-01-08 16:42 -------- d-----w- d:\documents and settings\All Users\Application Data\PC Tools
2012-01-08 16:07 . 2012-01-08 16:07 -------- d-----w- d:\documents and settings\Administrator\Application Data\ElevatedDiagnostics
2012-01-08 15:58 . 2012-01-08 15:58 -------- d-----w- d:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-17 18:58 . 2002-02-27 14:12 2600 ----a-w- c:\windows\system32\xp_exe_fix.reg
2011-11-25 21:57 . 2004-08-10 16:38 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25 . 2004-08-10 16:38 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 12:35 . 2004-08-10 16:38 60416 ----a-w- c:\windows\system32\packager.exe
2011-11-04 19:20 . 2004-08-10 16:38 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20 . 2004-08-10 16:37 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20 . 2004-08-10 16:37 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23 . 2004-08-10 16:37 385024 ----a-w- c:\windows\system32\html.iec
2011-11-03 15:28 . 2004-08-10 16:38 386048 ----a-w- c:\windows\system32\qdvd.dll
2011-11-03 15:28 . 2004-08-10 16:38 1292288 ----a-w- c:\windows\system32\quartz.dll
2011-11-01 16:07 . 2004-08-10 16:38 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-12-21 07:42 . 2012-01-15 19:33 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{193d7001-bd9f-48c2-b5c7-69775aa2201d}"= "c:\program files\Plusmedia_uk\prxtbPlu0.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{193d7001-bd9f-48c2-b5c7-69775aa2201d}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{193d7001-bd9f-48c2-b5c7-69775aa2201d}]
2011-05-09 09:49 176936 ----a-w- c:\program files\Plusmedia_uk\prxtbPlu0.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{193d7001-bd9f-48c2-b5c7-69775aa2201d}"= "c:\program files\Plusmedia_uk\prxtbPlu0.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{193d7001-bd9f-48c2-b5c7-69775aa2201d}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{193D7001-BD9F-48C2-B5C7-69775AA2201D}"= "c:\program files\Plusmedia_uk\prxtbPlu0.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{193d7001-bd9f-48c2-b5c7-69775aa2201d}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LDM"="c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" [2009-03-11 36864]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-03-02 39408]
"OM2_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" [2009-04-17 95536]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"SoundMan"="SOUNDMAN.EXE" [2005-06-20 77824]
"SiSPower"="SiSPower.dll" [2005-01-04 49152]
"Ulead AutoDetector v2"="c:\program files\Common Files\Ulead Systems\AutoDetector\monitor.exe" [2004-11-26 90112]
"PCMService"="c:\apps\Powercinema\PCMService.exe" [2005-05-11 127118]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"LogitechCommunicationsManager"="c:\program files\Common Files\Logitech\LComMgr\Communications_Helper.exe" [2006-10-31 284184]
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam10\QuickCam10.exe" [2006-11-15 746520]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"LVCOMSX"="c:\program files\Common Files\Logitech\LComMgr\LVComSX.exe" [2006-11-15 244512]
"OM2_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" [2009-04-17 54576]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-01-31 180269]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"ServiceManager.exe"="c:\program files\Virgin Media\Service Manager\ServiceManager.exe" [2011-03-25 4371768]
"DHSClient.exe"="c:\program files\Virgin Media\Digital Home Support\DHSClient.exe" [2011-03-23 2032952]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
d:\documents and settings\Stella\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HsdService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Radialpoint Security Services]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%ProgramFiles%\\AOL 9.0\\aol.exe"=
"%ProgramFiles%\\UBISOFT\\Splinter Cell Pandora Tomorrow\\logo_ubi.exe"=
"%ProgramFiles%\\UBISOFT\\Splinter Cell Pandora Tomorrow\\pandora.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AOL 9.0\\waol.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Virgin Media\\Service Manager\\ServicepointService.exe"=
.
R2 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [21/10/2011 15:23 196176]
R2 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\SeaPort.EXE [13/10/2011 17:21 249648]
R2 HsdService;HsdService;c:\program files\Virgin Media\Digital Home Support\HsdService.exe [17/05/2011 18:43 1406264]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [08/01/2012 17:00 652872]
R2 Radialpoint Security Services;Virgin Media Security;c:\program files\Virgin Media\Security\RpsSecurityAwareR.exe [04/01/2010 11:17 165408]
R2 ServicepointService;ServicepointService;c:\program files\Virgin Media\Service Manager\ServicepointService.exe [17/05/2011 18:40 689464]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [08/01/2012 17:00 20464]
R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSDriver.sys [16/04/2010 14:50 122376]
R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSfilter.sys [16/04/2010 14:50 30216]
R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSShim.sys [16/04/2010 14:50 25736]
S0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys --> c:\windows\system32\drivers\AVGIDSEH.sys [?]
S1 SASDIFSV;SASDIFSV;\??\d:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS --> d:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\d:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS --> d:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS [?]
S2 gupdate1c99b6ab7d0ed72;Google Update Service (gupdate1c99b6ab7d0ed72);c:\program files\Google\Update\GoogleUpdate.exe [02/03/2009 19:11 133104]
S2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\bin\AVGIDSAgent.exe [16/04/2010 14:50 5832712]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [02/03/2009 19:11 133104]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [08/01/2012 17:38 24064]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - B10CBB6B
*NewlyCreated* - D76880D7
*Deregistered* - b10cbb6b
*Deregistered* - d76880d7
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
bdx REG_MULTI_SZ scan sysagent
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
2012-01-22 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-03-02 14:20]
.
2012-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-02 19:10]
.
2012-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-02 19:10]
.
2009-01-31 c:\windows\Tasks\Registration reminder 2.job
- c:\windows\system32\OOBE\oobebaln.exe [2004-08-10 00:12]
.
2009-01-31 c:\windows\Tasks\Registration reminder 3.job
- c:\windows\system32\OOBE\oobebaln.exe [2004-08-10 00:12]
.
2012-01-23 c:\windows\Tasks\Setup my PC.job
- c:\apps\SMP\PCSETUP.EXE [2005-05-11 09:03]
.
2012-01-26 c:\windows\Tasks\User_Feed_Synchronization-{F8B02B72-6D20-4073-8601-ADEE9B0885DF}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 03:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.virginmedia.com/news/
mStart Page = about:blank
uInternet Connection Wizard,ShellNext = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
FF - ProfilePath - d:\documents and settings\Stella\Application Data\Mozilla\Firefox\Profiles\1cujgfcq.default\
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-26 21:11
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(5908)
c:\windows\system32\WININET.dll
c:\program files\Common Files\Logitech\LVMVFM\LVPrcInj.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Virgin Media\Security\Fws.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
c:\windows\SOUNDMAN.EXE
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\apps\Powercinema\Kernel\TV\CLCapSvc.exe
c:\program files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\apps\HIDSERVICE\HIDSERVICE.exe
c:\program files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\apps\Powercinema\Kernel\TV\CLSched.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2012-01-26 21:26:17 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-26 21:25
ComboFix2.txt 2012-01-22 14:51
ComboFix3.txt 2012-01-22 13:02
.
Pre-Run: 12,987,310,080 bytes free
Post-Run: 12,964,466,688 bytes free
.
- - End Of File - - 8CF0F9BC481D2A4AD821B1996BE4BF02


:hello:

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:44 AM

Posted 26 January 2012 - 08:16 PM

SystemLook:

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
:filefind
rundll32.exe
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
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#5 Stella E D

Stella E D
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Posted 27 January 2012 - 03:33 PM

Done as instructed and this is the log for SystemLook:

SystemLook 30.07.11 by jpshortstuff
Log created at 20:02 on 27/01/2012 by Stella
Administrator - Elevation successful

========== filefind ==========

Searching for "rundll32.exe"
C:\Program Files\Malwarebytes' Anti-Malware\Chameleon\rundll32.exe --a---- 182856 bytes [17:00 08/01/2012] [17:50 24/12/2011] B382935AB01B27D0E14F267DBF288896
C:\WINDOWS\$NtServicePackUninstall$\rundll32.exe -----c- 33280 bytes [11:14 01/02/2009] [14:00 04/08/2004] DA285490BBD8A1D0CE6623577D5BA1FF
C:\WINDOWS\ServicePackFiles\i386\rundll32.exe ------- 33280 bytes [00:12 14/04/2008] [00:12 14/04/2008] 037B1E7798960E0420003D05BB577EE6
C:\WINDOWS\system32\MsDtc\rundll32.exe --a---- 33280 bytes [16:38 10/08/2004] [00:12 14/04/2008] 037B1E7798960E0420003D05BB577EE6

-= EOF =-

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 27 January 2012 - 04:00 PM

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

FCopy::
C:\WINDOWS\ServicePackFiles\i386\rundll32.exe | C:\WINDOWS\system32\rundll32.exe

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Stella E D

Stella E D
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Posted 29 January 2012 - 05:52 AM

Again done as instructed, I can now access the control panel icons which I couldn't before, which is fantastic. I have attached the CFix log produced is below:

ComboFix 12-01-29.01 - Stella 29/01/2012 10:10:59.7.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.703.352 [GMT 0:00]
Running from: d:\documents and settings\Stella\My Documents\Downloads\ComboFix.exe
Command switches used :: d:\documents and settings\Stella\Desktop\CFScript.txt
AV: Virgin Media Security Anti-Virus *Disabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Virgin Media Security Firewall *Disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
d:\docume~1\Stella\LOCALS~1\Temp\IadHide5.dll
d:\documents and settings\Stella\Local Settings\Temp\IadHide5.dll
.
.
--------------- FCopy ---------------
.
c:\windows\ServicePackFiles\i386\rundll32.exe --> c:\windows\system32\rundll32.exe
.
((((((((((((((((((((((((( Files Created from 2011-12-28 to 2012-01-29 )))))))))))))))))))))))))))))))
.
.
2012-01-28 11:01 . 2008-04-14 00:12 33280 ----a-w- c:\windows\system32\rundll32.exe
2012-01-28 11:01 . 2008-04-14 00:12 33280 ----a-w- c:\windows\system32\dllcache\rundll32.exe
2012-01-17 19:49 . 2012-01-17 19:49 -------- d-----w- C:\Malwarebytes
2012-01-15 23:58 . 2012-01-16 00:04 -------- d-----w- d:\documents and settings\Administrator\Application Data\Clip Art Collection
2012-01-15 23:30 . 2012-01-15 23:30 -------- d-----w- d:\documents and settings\Administrator\Application Data\Ulead Systems
2012-01-15 23:28 . 2012-01-15 23:34 -------- d-----w- d:\documents and settings\Administrator\Local Settings\Application Data\Adobe
2012-01-15 22:58 . 2009-04-16 20:21 81920 ----a-w- c:\windows\eSellerateControl350.dll
2012-01-15 22:58 . 2009-04-16 20:21 356352 ----a-w- c:\windows\eSellerateEngine.dll
2012-01-15 22:58 . 2012-01-17 19:44 -------- d-----w- c:\program files\Windows Cannot Find Fix Wizard
2012-01-15 20:08 . 2012-01-15 20:08 -------- d-----w- d:\documents and settings\Stella\Local Settings\Application Data\Mozilla
2012-01-15 18:28 . 2012-01-15 18:28 -------- d-----w- d:\documents and settings\Stella\Application Data\BabylonToolbar
2012-01-15 17:38 . 2012-01-15 17:38 -------- d-----w- d:\documents and settings\Administrator\Local Settings\Application Data\Google
2012-01-14 21:09 . 2012-01-14 21:10 237 ----a-w- C:\user.js
2012-01-14 21:09 . 2012-01-14 21:09 -------- d-----w- d:\documents and settings\Administrator\Local Settings\Application Data\Babylon
2012-01-14 21:09 . 2012-01-15 17:41 -------- d-----w- d:\documents and settings\Administrator\Application Data\Systweak
2012-01-14 21:09 . 2012-01-14 21:09 -------- d-----w- d:\documents and settings\All Users\Application Data\Babylon
2012-01-14 21:09 . 2012-01-14 21:09 -------- d-----w- d:\documents and settings\Administrator\Application Data\Babylon
2012-01-14 18:02 . 2012-01-14 18:02 -------- d-----w- d:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2012-01-08 17:38 . 2012-01-08 17:38 24064 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2012-01-08 17:01 . 2012-01-08 17:01 709968 ----a-w- c:\windows\is-G0U6D.exe
2012-01-08 17:00 . 2012-01-17 19:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-08 17:00 . 2011-12-10 15:24 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-08 16:53 . 2012-01-08 16:53 -------- d-----w- d:\documents and settings\Administrator\Application Data\AVG Secure Search
2012-01-08 16:53 . 2012-01-08 16:53 -------- d-----w- d:\documents and settings\All Users\Application Data\Common Files
2012-01-08 16:50 . 2012-01-08 16:50 -------- d-----w- c:\program files\AVG
2012-01-08 16:47 . 2012-01-22 13:13 -------- d-----w- d:\documents and settings\All Users\Application Data\MFAData
2012-01-08 16:28 . 2012-01-08 16:42 -------- d-----w- d:\documents and settings\All Users\Application Data\PC Tools
2012-01-08 16:07 . 2012-01-08 16:07 -------- d-----w- d:\documents and settings\Administrator\Application Data\ElevatedDiagnostics
2012-01-08 15:58 . 2012-01-08 15:58 -------- d-----w- d:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-17 18:58 . 2002-02-27 14:12 2600 ----a-w- c:\windows\system32\xp_exe_fix.reg
2011-11-25 21:57 . 2004-08-10 16:38 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25 . 2004-08-10 16:38 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 12:35 . 2004-08-10 16:38 60416 ----a-w- c:\windows\system32\packager.exe
2011-11-16 14:21 . 2004-08-10 16:38 354816 ----a-w- c:\windows\system32\winhttp.dll
2011-11-16 14:21 . 2004-08-10 16:38 152064 ----a-w- c:\windows\system32\schannel.dll
2011-11-04 19:20 . 2004-08-10 16:38 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20 . 2004-08-10 16:37 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20 . 2004-08-10 16:37 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23 . 2004-08-10 16:37 385024 ----a-w- c:\windows\system32\html.iec
2011-11-03 15:28 . 2004-08-10 16:38 386048 ----a-w- c:\windows\system32\qdvd.dll
2011-11-03 15:28 . 2004-08-10 16:38 1292288 ----a-w- c:\windows\system32\quartz.dll
2011-11-01 16:07 . 2004-08-10 16:38 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-12-21 07:42 . 2012-01-15 19:33 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{193d7001-bd9f-48c2-b5c7-69775aa2201d}"= "c:\program files\Plusmedia_uk\prxtbPlu0.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{193d7001-bd9f-48c2-b5c7-69775aa2201d}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{193d7001-bd9f-48c2-b5c7-69775aa2201d}]
2011-05-09 09:49 176936 ----a-w- c:\program files\Plusmedia_uk\prxtbPlu0.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{193d7001-bd9f-48c2-b5c7-69775aa2201d}"= "c:\program files\Plusmedia_uk\prxtbPlu0.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{193d7001-bd9f-48c2-b5c7-69775aa2201d}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{193D7001-BD9F-48C2-B5C7-69775AA2201D}"= "c:\program files\Plusmedia_uk\prxtbPlu0.dll" [2011-05-09 176936]
.
[HKEY_CLASSES_ROOT\clsid\{193d7001-bd9f-48c2-b5c7-69775aa2201d}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LDM"="c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" [2009-03-11 36864]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-03-02 39408]
"OM2_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" [2009-04-17 95536]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"SoundMan"="SOUNDMAN.EXE" [2005-06-20 77824]
"SiSPower"="SiSPower.dll" [2005-01-04 49152]
"Ulead AutoDetector v2"="c:\program files\Common Files\Ulead Systems\AutoDetector\monitor.exe" [2004-11-26 90112]
"PCMService"="c:\apps\Powercinema\PCMService.exe" [2005-05-11 127118]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"LogitechCommunicationsManager"="c:\program files\Common Files\Logitech\LComMgr\Communications_Helper.exe" [2006-10-31 284184]
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam10\QuickCam10.exe" [2006-11-15 746520]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"LVCOMSX"="c:\program files\Common Files\Logitech\LComMgr\LVComSX.exe" [2006-11-15 244512]
"OM2_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" [2009-04-17 54576]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-01-31 180269]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"ServiceManager.exe"="c:\program files\Virgin Media\Service Manager\ServiceManager.exe" [2011-03-25 4371768]
"DHSClient.exe"="c:\program files\Virgin Media\Digital Home Support\DHSClient.exe" [2011-03-23 2032952]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
d:\documents and settings\Stella\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HsdService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Radialpoint Security Services]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%ProgramFiles%\\AOL 9.0\\aol.exe"=
"%ProgramFiles%\\UBISOFT\\Splinter Cell Pandora Tomorrow\\logo_ubi.exe"=
"%ProgramFiles%\\UBISOFT\\Splinter Cell Pandora Tomorrow\\pandora.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AOL 9.0\\waol.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Virgin Media\\Service Manager\\ServicepointService.exe"=
.
R2 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [21/10/2011 15:23 196176]
R2 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\SeaPort.EXE [13/10/2011 17:21 249648]
R2 HsdService;HsdService;c:\program files\Virgin Media\Digital Home Support\HsdService.exe [17/05/2011 18:43 1406264]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [08/01/2012 17:00 652872]
R2 Radialpoint Security Services;Virgin Media Security;c:\program files\Virgin Media\Security\RpsSecurityAwareR.exe [04/01/2010 11:17 165408]
R2 ServicepointService;ServicepointService;c:\program files\Virgin Media\Service Manager\ServicepointService.exe [17/05/2011 18:40 689464]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [08/01/2012 17:00 20464]
R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSDriver.sys [16/04/2010 14:50 122376]
R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSfilter.sys [16/04/2010 14:50 30216]
R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\drivers\AVGIDSShim.sys [16/04/2010 14:50 25736]
S0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys --> c:\windows\system32\drivers\AVGIDSEH.sys [?]
S1 SASDIFSV;SASDIFSV;\??\d:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS --> d:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\d:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS --> d:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS [?]
S2 gupdate1c99b6ab7d0ed72;Google Update Service (gupdate1c99b6ab7d0ed72);c:\program files\Google\Update\GoogleUpdate.exe [02/03/2009 19:11 133104]
S2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\Virgin Media\Security\AVG\Identity Protection\agent\bin\AVGIDSAgent.exe [16/04/2010 14:50 5832712]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [02/03/2009 19:11 133104]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [08/01/2012 17:38 24064]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - B1781728
*NewlyCreated* - E078C250
*Deregistered* - b1781728
*Deregistered* - e078c250
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
bdx REG_MULTI_SZ scan sysagent
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-27 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
2012-01-28 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-03-02 14:20]
.
2012-01-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-02 19:10]
.
2012-01-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-02 19:10]
.
2009-01-31 c:\windows\Tasks\Registration reminder 2.job
- c:\windows\system32\OOBE\oobebaln.exe [2004-08-10 00:12]
.
2009-01-31 c:\windows\Tasks\Registration reminder 3.job
- c:\windows\system32\OOBE\oobebaln.exe [2004-08-10 00:12]
.
2012-01-29 c:\windows\Tasks\Setup my PC.job
- c:\apps\SMP\PCSETUP.EXE [2005-05-11 09:03]
.
2012-01-28 c:\windows\Tasks\User_Feed_Synchronization-{F8B02B72-6D20-4073-8601-ADEE9B0885DF}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 03:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.virginmedia.com/news/
mStart Page = about:blank
uInternet Connection Wizard,ShellNext = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
FF - ProfilePath - d:\documents and settings\Stella\Application Data\Mozilla\Firefox\Profiles\1cujgfcq.default\
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-29 10:26
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(6280)
c:\windows\system32\WININET.dll
c:\program files\Common Files\Logitech\LVMVFM\LVPrcInj.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Virgin Media\Security\Fws.exe
c:\program files\Virgin Media\Security\rps.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
c:\windows\SOUNDMAN.EXE
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\apps\Powercinema\Kernel\TV\CLCapSvc.exe
c:\program files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\program files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
c:\apps\HIDSERVICE\HIDSERVICE.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\apps\Powercinema\Kernel\TV\CLSched.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2012-01-29 10:37:29 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-29 10:37
ComboFix2.txt 2012-01-28 11:34
ComboFix3.txt 2012-01-26 21:26
ComboFix4.txt 2012-01-22 14:51
ComboFix5.txt 2012-01-28 14:01
.
Pre-Run: 13,340,905,472 bytes free
Post-Run: 13,323,247,616 bytes free
.
- - End Of File - - 0038F5B93B0DADDD6362167CA54F44FD


Thank you so much, is there anything else I need to do?

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
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Posted 29 January 2012 - 12:24 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 7.0
Bing Bar
Java™ 6 Update 15


and click on remove

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 Stella E D

Stella E D
  • Topic Starter

  • Members
  • 7 posts
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  • Local time:01:44 PM

Posted 30 January 2012 - 03:03 PM

I have carried out all that was asked, I didn't have adobe reader showing to uninstall (as your note said there may things not listed) but I uninstalled Bing and Java.

I have copied and pasted the log for MBAM as below:

Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.30.03

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Stella :: SN049684720463 [administrator]

Protection: Disabled

30/01/2012 19:20:54
mbam-log-2012-01-30 (19-20-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 266879
Time elapsed: 22 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


I have copied and pasted the log for Hijack This as below:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:52:41, on 30/01/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Virgin Media\Security\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Virgin Media\Security\rps.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManagerComHandler.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\Apps\Powercinema\PCMService.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Virgin Media\Digital Home Support\DHSClient.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ctfmon.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/news/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Plusmedia uk Toolbar - {193d7001-bd9f-48c2-b5c7-69775aa2201d} - C:\Program Files\Plusmedia_uk\prxtbPlu0.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Plusmedia uk - {193d7001-bd9f-48c2-b5c7-69775aa2201d} - C:\Program Files\Plusmedia_uk\prxtbPlu0.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Plusmedia uk Toolbar - {193d7001-bd9f-48c2-b5c7-69775aa2201d} - C:\Program Files\Plusmedia_uk\prxtbPlu0.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [Ulead AutoDetector v2] C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
O4 - HKLM\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" /OM
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ServiceManager.exe] "C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe" /AUTORUN
O4 - HKLM\..\Run: [DHSClient.exe] "C:\Program Files\Virgin Media\Digital Home Support\DHSClient.exe" /AUTORUN
O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/THE%20GAME%20OF%20LIFE%20by%20Hasbro/Images/stg_drm.ocx
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://cdnimg.piczo.com/images/uploader/piczo_new_fast_uploader.cab
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-29-0.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/THE%20GAME%20OF%20LIFE%20by%20Hasbro/Images/armhelper.ocx
O18 - Protocol: bw+0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: offline-8876480 - {FA1EC04A-FA5D-4A0D-B1D1-BD401E3355D9} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Google Update Service (gupdate1c99b6ab7d0ed72) (gupdate1c99b6ab7d0ed72) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HsdService - Virgin Media - C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
O23 - Service: Virgin Media Security (Radialpoint Security Services) - Virgin Media - C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
O23 - Service: RadialpointIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
O23 - Service: Virgin Media Security Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Media\Security\Fws.exe
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 26487 bytes


The computer seems to be running much quicker and I didn't come across any problems carrying out all the tasks listed.

Many thanks, I know this may sound stupid but this is quite exciting watching things improve and having a glimpse into the realms of ICT, like a puzzle being solved, although I am just the button presser, the brains and skill belong to you :busy:

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 30 January 2012 - 04:04 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
      O4 - HKLM\..\Run: [Ulead AutoDetector v2] C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
      O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
      O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
      O4 - HKLM\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" /OM
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 Stella E D

Stella E D
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Posted 31 January 2012 - 09:55 AM

I have done the optional task of removing start up entries as instructed and below is the log of the ESET scan.
These may be stupid questions but my friend has only got virginmedia security for this computer, and he can't afford to buy any at the moment. Is Microsoft essentials adequate and shoudl I turn off his virgin security? My other question is once everything is oaky (very much thanks to you) is it possible for me to make some new recovery disks for him?


ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=e88797b10661b744a959b2b5cb404116
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2012-01-31 02:46:36
# local_time=2012-01-31 02:46:36 (+0000, GMT Standard Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 57098 57098 0 0
# compatibility_mode=5891 16776533 42 87 6303 24873867 0 0
# compatibility_mode=8192 67108863 100 0 3790 3790 0 0
# scanned=91357
# found=16
# cleaned=0
# scan_time=14607
C:\SmitfraudFix.exe multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\Windows Cannot Find Fix Wizard\CannotFindFixWizard.exe a variant of Win32/SecurityStronghold application (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\Process.exe.vir Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
C:\SmitfraudFix\Process.exe Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
C:\SmitfraudFix\restart.exe Win32/Shutdown.NAA application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP565\A0085453.dll Win32/Toolbar.MyWebSearch application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP566\A0088058.dll Win32/Toolbar.Babylon application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP566\A0088059.dll Win32/Toolbar.Babylon application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP566\A0088060.dll a variant of Win32/Toolbar.Babylon application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP566\A0088061.dll Win32/Toolbar.Babylon application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP566\A0088063.exe probably a variant of Win32/Toolbar.Babylon application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP566\A0088085.exe a variant of Win32/1AntiVirus application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP567\A0090329.exe a variant of Win32/SecurityStronghold application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP574\A0091956.exe Win32/PrcView application (unable to clean) 00000000000000000000000000000000 I
D:\Documents and Settings\Administrator\My Documents\Downloads\cnet_WindowsCannotFindFixWizard_exe.exe a variant of Win32/InstallCore.D application (unable to clean) 00000000000000000000000000000000 I
D:\Documents and Settings\Administrator\My Documents\Downloads\WindowsCannotFindFixWizard.exe a variant of Win32/SecurityStronghold application (unable to clean) 00000000000000000000000000000000 I

#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 31 January 2012 - 04:23 PM

Hello

I do like MSE that with MBAM and winpatrol keeps me secure

That and being aware online will go very far.

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\SmitfraudFix\Process.exe"
    del /f /s /q "C:\SmitfraudFix\restart.exe"
    del /f /s /q "D:\Documents and Settings\Administrator\My Documents\Downloads\cnet_WindowsCannotFindFixWizard_exe.exe"
    del /f /s /q "D:\Documents and Settings\Administrator\My Documents\Downloads\WindowsCannotFindFixWizard.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 February 2012 - 01:37 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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