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#1 Danny Michael

Danny Michael

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  • 26 posts
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  • Local time:09:14 AM

Posted 23 January 2012 - 03:07 PM

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_30
Run by Danny at 12:50:11 on 2012-01-23
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6080702
uSearch Bar =
uSearch Page =
uStart Page = hxxp://www.google.com
uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyOverride = *.local
mSearchAssistant =
uURLSearchHooks: H - No File
mURLSearchHooks: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\adawaretb\adawareDx.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - c:\program files\xfin_portal\comcastdx.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy 2\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\norton security suite\engine\5.1.0.29\coIEPlg.dll
BHO: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\adawaretb\adawareDx.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\norton security suite\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: RoboForm BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Constant Guard Protection Suite (COM): {b84cdbe7-1b46-494b-a188-01d4c52deb61} - c:\program files\constant guard protection suite\NativeBHO.dll
BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - c:\program files\xfin_portal\auxi\comcastAu.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Safe &Eyes Toolbar: {430ddb4f-38cc-4e91-af33-4157334ec937} - c:\program files\internet content filter\setoolbar.dll
TB: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - c:\program files\xfin_portal\comcastdx.dll
TB: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\adawaretb\adawareDx.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\norton security suite\engine\5.1.0.29\coIEPlg.dll
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
TB: {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - No File
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [GM4IE] c:\program files\gm4ie\gm4ie.exe
uRun: [Desktop Software] "c:\program files\common files\supportsoft\bin\bcont.exe" /ini "c:\program files\comcastui\desktop software\uinstaller.ini" /fromrun /starthidden
uRun: [ComcastAntispyClient] "c:\program files\comcasttb\comcastspywarescan\ComcastAntispy.exe" /hide
uRun: [Spyware Doctor] c:\users\danny\desktop\sdsetup_revwire207[1].exe -min
mRun: [WZCSLDR2] c:\program files\keebox\150n wireless utility\WZCSLDR2.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [McAfee Host Intrusion Prevention Tray] "c:\program files\mcafee\host intrusion prevention\FireTray.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [KEEBOX 150N Wireless Utility] c:\program files\keebox\150n wireless utility\WlanMon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [ICF] "c:\program files\internet content filter\SafeEyes.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [GIDDesktop] c:\program files\sft\guardedid\gidd.exe /s
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Ad-Aware Browsing Protection] "c:\programdata\ad-aware browsing protection\adawarebp.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
mRun: [Spybot-S&D Cleaning] "c:\program files\spybot - search & destroy 2\SDCleaner.exe" /autoclean
StartupFolder: c:\users\danny\appdata\roaming\micros~1\windows\startm~1\programs\startup\everno~1.lnk - c:\program files\evernote\evernote\EvernoteClipper.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\consta~1.lnk - c:\program files\constant guard protection suite\IDVault.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Add to Evernote 4.0 - c:\program files\evernote\evernote\EvernoteIE.dll/204
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://c:\program files\evernote\evernote\EvernoteIE.dll/204
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy 2\SDHelper.dll
LSP: c:\windows\system32\icf.dll
LSP: mswsock.dll
Trusted Zone: agencyanywhere.agency.ni.nwie.net
Trusted Zone: internet
Trusted Zone: intuit.com\ttlc
Trusted Zone: mcafee.com
Trusted Zone: rexplorer.net
Trusted Zone: rexplorer.net\www
Trusted Zone: skilldialogue.com
Trusted Zone: skillport.com
DPF: ImageUploader - hxxp://www.assetval.com/app/ImageUploader.CAB
DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - hxxp://tky09.celartem.com/en/download/data/djvu_autoinstall/DjVuControl_en_US.cab
DPF: {106E49CF-797A-11D2-81A2-00E02C015623} - hxxp://www.alternatiff.com/install-ie/alttiff.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://nationwidenh.webex.com/client/T26L10NSP49EP9/webex/ieatgpc1.cab
DPF: {F375116A-793C-11D2-BFE1-444553540001} - hxxp://realist2.firstamres.com/mapviewer/mapviewer.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{206C81FA-638E-44FE-B543-6B420B1499A2} : DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{6DC631DD-B0BE-42E5-94C0-6827ED537CAC} : DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: g7ps - {9EACF0FB-4FC7-436E-989B-3197142AD979} - c:\program files\common files\g7ps\shared files\g7psdll\G7PS.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
Notify: SDWinLogon - SDWinLogon.dll
mASetup: {9191979D-821C-4EA8-B021-2DA1D859A7C5}-3Reg - c:\program files\sft\guardedid\gidi.exe /v
IFEO: skype.exe - "c:\program files\tuneup utilities 2012\TUAutoReactivator32.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\danny\appdata\roaming\mozilla\firefox\profiles\w8aqfez2.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7Bcfcf798d-1a43-40d9-8727-2a1395744d2f%7D&mid=36980297526e47d68cd4d168ddeb298a-06ce4fc639803a2e3563922518183d8e94088cb9&ds=AVG&v=8.0.0.34.1&lang=en&pr=fr&d=2011-10-14%2013%3A45%3A19&sap=ku&q=
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdjvu.dll
FF - plugin: c:\users\danny\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\users\danny\appdata\roaming\mozilla\firefox\profiles\w8aqfez2.default\extensions\logmeinclient@logmein.com\plugins\npLMI64.dll
FF - plugin: c:\users\danny\appdata\roaming\mozilla\firefox\profiles\w8aqfez2.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\windows\system32\wat\npWatWeb.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.http.max-persistent-connections-per-server - 4
FF - user.js: nglayout.initialpaint.delay - 600
FF - user.js: content.notify.interval - 600000
FF - user.js: content.max.tokenizing.time - 1800000
FF - user.js: content.switch.threshold - 600000
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2012-01-22 15:32:54 6557240 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e63c3947-e4a4-4472-aa6b-deccb3fd8b1a}\mpengine.dll
2012-01-19 16:08:18 744568 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\symefa.sys
2012-01-19 16:08:18 516216 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\srtsp.sys
2012-01-19 16:08:18 50168 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\srtspx.sys
2012-01-19 16:08:18 340088 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\symds.sys
2012-01-19 16:08:18 299640 ----a-w- c:\windows\system32\drivers\n360\0501000.01d\symnets.sys
2012-01-19 16:08:18 136312 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\ironx86.sys
2012-01-19 16:03:39 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-01-19 16:03:39 -------- d-----w- c:\program files\Symantec
2012-01-19 16:03:39 -------- d-----w- c:\program files\common files\Symantec Shared
2012-01-19 15:11:26 310032 ----a-w- c:\windows\system32\ICF.dll
2012-01-19 15:11:26 107280 ----a-w- c:\windows\system32\zlib1.dll
2012-01-18 04:52:55 626688 ----a-w- c:\program files\mozilla firefox\msvcr80.dll
2012-01-18 04:52:55 548864 ----a-w- c:\program files\mozilla firefox\msvcp80.dll
2012-01-18 04:52:55 479232 ----a-w- c:\program files\mozilla firefox\msvcm80.dll
2012-01-18 04:52:55 43992 ----a-w- c:\program files\mozilla firefox\mozutils.dll
2012-01-11 19:22:18 6557240 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-01-11 18:22:52 1288472 ----a-w- c:\windows\system32\ntdll.dll
2012-01-11 18:22:51 67072 ----a-w- c:\windows\system32\packager.dll
2012-01-11 18:22:51 514560 ----a-w- c:\windows\system32\qdvd.dll
2012-01-11 18:22:51 1328128 ----a-w- c:\windows\system32\quartz.dll
2012-01-10 19:29:15 32768 ------w- c:\program files\common files\installshield\engine\6\intel 32\objectps.dll
2012-01-10 19:29:14 614532 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\IKernel.exe
2012-01-10 19:25:59 55952 ------w- c:\windows\system32\drivers\samsung\samsung clp-300 series\itdrvdn.dat
2012-01-10 19:25:58 55903 ------w- c:\windows\system32\drivers\samsung\samsung clp-300 series\itdrvcz.dat
2012-01-10 19:25:57 46567 ------w- c:\windows\system32\drivers\samsung\samsung clp-300 series\itdrvct.dat
2012-01-10 19:25:56 46706 ------w- c:\windows\system32\drivers\samsung\samsung clp-300 series\itdrvcp.dat
2012-01-10 19:25:55 204800 ------w- c:\windows\system32\drivers\samsung\samsung clp-300 series\itdrvcm.dll
2012-01-10 19:25:53 59610 ------w- c:\windows\system32\drivers\samsung\samsung clp-300 series\itdrvbp.dat
2012-01-10 19:25:48 890368 ------w- c:\windows\system32\drivers\samsung\samsung clp-300 series\itdrv.dll
2012-01-10 19:25:47 151552 ------w- c:\windows\system32\drivers\samsung\samsung clp-300 series\coinst.exe
2012-01-10 19:25:45 65536 ------w- c:\windows\system32\drivers\samsung\samsung clp-300 series\coinst.dll
2012-01-10 19:25:44 -------- d-----w- c:\windows\system32\drivers\samsung\Samsung CLP-300 Series
2012-01-10 19:25:44 -------- d-----w- c:\windows\system32\drivers\Samsung
2012-01-09 21:21:24 703824 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a157117d-160e-463e-a6ab-ee4ac126532a}\gapaengine.dll
2012-01-09 21:19:19 -------- d-----w- c:\program files\Microsoft Security Client
2012-01-05 04:45:41 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2012-01-04 14:49:30 -------- d-----w- c:\users\danny\appdata\local\adaware
2012-01-04 14:49:29 -------- d-----w- c:\programdata\Ad-Aware Browsing Protection
2012-01-04 14:49:26 -------- d-----w- c:\program files\Toolbar Cleaner
2012-01-04 14:49:16 -------- d-----w- c:\program files\adawaretb
2012-01-04 14:47:25 -------- d-----w- c:\program files\Lavasoft
2012-01-04 13:31:09 -------- d-----w- c:\program files\common files\PC Tools
2012-01-03 16:28:58 -------- d-----w- c:\users\danny\appdata\local\CrashDumps
2012-01-03 16:12:49 -------- d-----w- c:\windows\system32\drivers\n360\0501000.01D
2012-01-03 13:10:44 182672 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2012-01-03 13:10:44 182672 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2012-01-03 00:50:21 -------- d-----w- C:\N360_BACKUP
2012-01-03 00:07:02 -------- d-----w- c:\users\danny\appdata\roaming\Tific
2012-01-03 00:07:02 -------- d-----w- c:\users\danny\appdata\local\Symantec
2012-01-03 00:06:08 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-01-03 00:05:48 -------- d-----w- c:\windows\system32\drivers\N360
2012-01-03 00:05:47 -------- d-----w- c:\program files\Norton Security Suite
2012-01-02 23:51:41 -------- d-----w- c:\programdata\NortonInstaller
2012-01-02 23:51:41 -------- d-----w- c:\program files\NortonInstaller
2012-01-02 23:14:36 -------- d-----w- c:\programdata\Norton
2012-01-02 16:53:36 -------- d-----w- c:\programdata\PC Tools
2011-12-28 16:00:44 111872 ----a-w- c:\windows\system32\drivers\TrueSight.sys
2011-12-28 15:01:27 15224 ----a-w- c:\windows\system32\sdnclean.exe
2011-12-28 15:01:24 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
.
==================== Find3M ====================
.
2012-01-03 00:05:01 445008 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2011-12-23 21:24:00 322320 ----a-w- c:\windows\system32\seinst.dll
2011-12-23 21:24:00 283408 ----a-w- c:\windows\sediag.exe
2011-12-23 21:24:00 196880 ----a-w- c:\windows\SERecat.exe
2011-12-23 20:29:44 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-14 11:47:06 31552 ----a-w- c:\windows\system32\TURegOpt.exe
2011-12-14 11:46:50 28992 ----a-w- c:\windows\system32\uxtuneup.dll
2011-12-14 11:46:50 21312 ----a-w- c:\windows\system32\authuitu.dll
2011-12-07 23:22:16 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2011-12-07 23:22:08 52096 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2011-12-07 23:22:00 30592 ----a-w- c:\windows\system32\LMIport.dll
2011-12-07 23:21:58 87424 ----a-w- c:\windows\system32\LMIinit.dll
2011-11-24 04:25:27 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-11-10 10:54:13 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-05 04:35:00 981504 ----a-w- c:\windows\system32\wininet.dll
2011-11-05 04:26:03 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-05 02:48:51 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-10-26 04:47:40 3967856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-26 04:47:40 3912560 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-26 04:28:12 38912 ----a-w- c:\windows\system32\csrsrv.dll
.
============= FINISH: 12:53:33.55 ===============

Attached Files



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#2 Danny Michael

Danny Michael
  • Topic Starter

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Posted 24 January 2012 - 07:16 AM

Update on Gmer

Attached Files



#3 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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  • Local time:10:14 AM

Posted 27 January 2012 - 07:25 PM

Hi,

Please do the following

Refer to the ComboFix User's Guide

  • Download ComboFix from one of these locations:

    Link 1
    Link 2

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#4 Danny Michael

Danny Michael
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  • Members
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  • Local time:09:14 AM

Posted 31 January 2012 - 11:34 AM

Here is ComboFix log. I cannot get the internet to work now? Any suggestions. Thanks!


ComboFix 12-01-30.01 - Danny 01/31/12 11:16:34.2.4 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3317.2418 [GMT -5:00]
Running from: G:\ComboFix.exe
AV: AVG Internet Security 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
FW: AVG Firewall *Disabled* {621CC794-9486-F902-D092-0484E8EA828B}
FW: McAfee Host Intrusion Prevention Firewall *Disabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
SP: AVG Internet Security 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2011-12-28 to 2012-01-31 )))))))))))))))))))))))))))))))
.
.
2012-01-31 16:28 . 2012-01-31 16:28 -------- d-----w- c:\users\LogMeInRemoteUser\AppData\Local\temp
2012-01-31 16:28 . 2012-01-31 16:28 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-30 19:41 . 2012-01-31 16:28 -------- d-----w- c:\users\Danny\AppData\Local\temp
2012-01-30 18:19 . 2011-03-25 02:57 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2012-01-24 21:25 . 2012-01-24 21:25 -------- d-----w- c:\users\Danny\AppData\Roaming\Malwarebytes
2012-01-24 21:25 . 2012-01-24 21:25 -------- d-----w- c:\programdata\Malwarebytes
2012-01-24 21:25 . 2012-01-24 21:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-24 21:25 . 2011-08-31 22:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-22 15:32 . 2012-01-06 04:19 6557240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E63C3947-E4A4-4472-AA6B-DECCB3FD8B1A}\mpengine.dll
2012-01-19 16:03 . 2012-01-19 16:09 -------- d-----w- c:\program files\Common Files\Symantec Shared
2012-01-19 16:03 . 2012-01-19 16:08 -------- d-----w- c:\program files\Symantec
2012-01-19 16:03 . 2012-01-19 16:08 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-01-19 15:11 . 2011-12-23 21:24 310032 ----a-w- c:\windows\system32\ICF.dll
2012-01-19 15:11 . 2011-12-23 21:23 107280 ----a-w- c:\windows\system32\zlib1.dll
2012-01-18 04:52 . 2012-01-18 04:52 626688 ----a-w- c:\program files\Mozilla Firefox\msvcr80.dll
2012-01-18 04:52 . 2012-01-18 04:52 548864 ----a-w- c:\program files\Mozilla Firefox\msvcp80.dll
2012-01-18 04:52 . 2012-01-18 04:52 479232 ----a-w- c:\program files\Mozilla Firefox\msvcm80.dll
2012-01-18 04:52 . 2012-01-18 04:52 43992 ----a-w- c:\program files\Mozilla Firefox\mozutils.dll
2012-01-11 19:22 . 2012-01-06 04:19 6557240 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-01-11 18:22 . 2011-11-17 05:38 1288472 ----a-w- c:\windows\system32\ntdll.dll
2012-01-11 18:22 . 2011-11-19 14:01 67072 ----a-w- c:\windows\system32\packager.dll
2012-01-11 18:22 . 2011-10-26 04:32 514560 ----a-w- c:\windows\system32\qdvd.dll
2012-01-11 18:22 . 2011-10-26 04:32 1328128 ----a-w- c:\windows\system32\quartz.dll
2012-01-10 19:29 . 2001-09-05 09:13 32768 ------w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2012-01-10 19:29 . 2006-12-08 22:58 614532 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\IKernel.exe
2012-01-10 19:25 . 2012-01-10 19:25 -------- d-----w- c:\windows\system32\drivers\Samsung
2012-01-09 21:21 . 2012-01-09 21:21 703824 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A157117D-160E-463E-A6AB-EE4AC126532A}\gapaengine.dll
2012-01-09 21:19 . 2012-01-09 21:19 -------- d-----w- c:\program files\Microsoft Security Client
2012-01-05 04:45 . 2012-01-05 04:45 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2012-01-04 14:49 . 2012-01-04 14:49 -------- d-----w- c:\users\Danny\AppData\Local\adaware
2012-01-04 14:49 . 2012-01-21 15:28 -------- d-----w- c:\programdata\Ad-Aware Browsing Protection
2012-01-04 14:49 . 2012-01-04 14:49 -------- d-----w- c:\program files\Toolbar Cleaner
2012-01-04 14:49 . 2012-01-04 14:49 -------- d-----w- c:\program files\adawaretb
2012-01-04 14:47 . 2012-01-04 14:47 -------- d-----w- c:\program files\Lavasoft
2012-01-04 14:47 . 2012-01-04 14:47 -------- d-----w- c:\programdata\Lavasoft
2012-01-04 13:31 . 2012-01-05 05:48 -------- d-----w- c:\program files\Common Files\PC Tools
2012-01-03 16:28 . 2012-01-26 22:01 -------- d-----w- c:\users\Danny\AppData\Local\CrashDumps
2012-01-03 13:10 . 2012-01-03 13:10 182672 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2012-01-03 13:10 . 2012-01-03 13:10 182672 ----a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll
2012-01-03 00:50 . 2012-01-03 00:50 -------- d-----w- C:\N360_BACKUP
2012-01-03 00:07 . 2012-01-03 00:07 -------- d-----w- c:\users\Danny\AppData\Roaming\Tific
2012-01-03 00:07 . 2012-01-03 00:07 -------- d-----w- c:\users\Danny\AppData\Local\Symantec
2012-01-03 00:06 . 2010-08-21 04:59 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-01-03 00:05 . 2012-01-21 02:15 -------- d-----w- c:\windows\system32\drivers\N360
2012-01-03 00:05 . 2012-01-19 16:03 -------- d-----w- c:\program files\Norton Security Suite
2012-01-02 23:51 . 2012-01-19 16:02 -------- d-----w- c:\program files\NortonInstaller
2012-01-02 23:14 . 2012-01-19 16:03 -------- d-----w- c:\programdata\Norton
2012-01-02 16:53 . 2012-01-05 05:29 -------- d-----w- c:\programdata\PC Tools
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-24 21:17 . 2011-12-28 16:00 111872 ----a-w- c:\windows\system32\drivers\TrueSight.sys
2012-01-03 00:05 . 2009-07-13 23:11 445008 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2011-12-23 21:24 . 2011-04-12 19:45 196880 ----a-w- c:\windows\SERecat.exe
2011-12-23 21:24 . 2008-07-07 18:43 322320 ----a-w- c:\windows\system32\seinst.dll
2011-12-23 21:24 . 2008-07-07 18:43 283408 ----a-w- c:\windows\sediag.exe
2011-12-23 20:29 . 2011-05-27 19:26 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-14 11:47 . 2011-11-21 21:08 31552 ----a-w- c:\windows\system32\TURegOpt.exe
2011-12-14 11:46 . 2011-12-05 21:18 28992 ----a-w- c:\windows\system32\uxtuneup.dll
2011-12-14 11:46 . 2011-11-21 21:08 21312 ----a-w- c:\windows\system32\authuitu.dll
2011-12-07 23:22 . 2011-12-23 23:17 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2011-12-07 23:22 . 2011-12-23 23:17 52096 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\LMIproc.dll
2011-12-07 23:22 . 2011-12-23 23:17 30592 ----a-w- c:\windows\system32\LMIport.dll
2011-12-07 23:21 . 2011-12-23 23:17 87424 ----a-w- c:\windows\system32\LMIinit.dll
2011-11-24 04:25 . 2011-12-14 20:29 2342912 ----a-w- c:\windows\system32\win32k.sys
2011-11-10 10:54 . 2010-05-14 13:13 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-05 04:35 . 2011-12-14 20:29 981504 ----a-w- c:\windows\system32\wininet.dll
2011-11-05 04:26 . 2011-12-14 20:29 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-05 02:48 . 2011-12-14 20:29 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2012-01-18 04:52 . 2011-05-10 11:04 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6c97a91e-4524-4019-86af-2aa2d567bf5c}]
2011-10-21 09:10 87440 ----a-w- c:\program files\adawaretb\adawareDx.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{6c97a91e-4524-4019-86af-2aa2d567bf5c}"= "c:\program files\adawaretb\adawareDx.dll" [2011-10-21 87440]
.
[HKEY_CLASSES_ROOT\clsid\{6c97a91e-4524-4019-86af-2aa2d567bf5c}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2009-07-14 65024]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2011-11-21 107000]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2008-10-24 206112]
"GM4IE"="c:\program files\GM4IE\gm4ie.exe" [2006-07-23 61440]
"Desktop Software"="c:\program files\Common Files\SupportSoft\bin\bcont.exe" [2009-04-24 1025320]
"ComcastAntispyClient"="c:\program files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" [2009-08-19 1589208]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WZCSLDR2"="c:\program files\KEEBOX\150N Wireless Utility\WZCSLDR2.exe" [2010-06-21 122880]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-17 4907008]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552]
"McAfee Host Intrusion Prevention Tray"="c:\program files\McAfee\Host Intrusion Prevention\FireTray.exe" [2009-06-25 979104]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2011-09-16 63048]
"KEEBOX 150N Wireless Utility"="c:\program files\KEEBOX\150N Wireless Utility\WlanMon.exe" [2010-07-06 835584]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 141848]
"ICF"="c:\program files\Internet Content Filter\SafeEyes.exe" [2011-12-23 1628944]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592]
"GIDDesktop"="c:\program files\SFT\GuardedID\gidd.exe" [2011-07-05 395528]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-10-06 59240]
"Ad-Aware Browsing Protection"="c:\programdata\Ad-Aware Browsing Protection\adawarebp.exe" [2011-10-21 198032]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\SSMMgr.exe" [2009-10-12 614400]
"Spybot-S&D Cleaning"="c:\program files\Spybot - Search & Destroy 2\SDCleaner.exe" [2011-10-05 3025304]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-08-31 449608]
.
c:\users\Danny\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
EvernoteClipper.lnk - c:\program files\Evernote\Evernote\EvernoteClipper.exe [2011-6-28 974848]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Constant Guard.lnk - c:\program files\Constant Guard Protection Suite\IDVault.exe [2011-12-17 4689992]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BellSouthReportingAgent]
2004-06-25 18:14 204800 ----a-w- c:\program files\Common Files\Motive\McciBootStrapper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cdloader]
2009-08-01 16:11 50520 ----a-w- c:\users\Danny\AppData\Roaming\mjusbsp\cdloader2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ControlCenter3]
2007-10-30 20:05 77824 ----a-w- c:\program files\Brother\ControlCenter3\BrCtrCen.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\pdfFactory Dispatcher v3]
2008-04-18 16:24 520192 ----a-w- c:\windows\System32\spool\drivers\w32x86\3\fppdis3a.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PPort11reminder]
2007-08-31 14:01 328992 ----a-w- c:\program files\Scansoft\PaperPort\Ereg\Ereg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2011-01-26 22:05 15026056 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Spybot-S&D Cleaning]
2011-10-05 20:46 3025304 ----a-w- c:\program files\Spybot - Search & Destroy 2\SDCleaner.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-05 20:07 2260480 --sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Google Update"="c:\users\Danny\AppData\Local\Google\Update\GoogleUpdate.exe" /c
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"BrMfcWnd"=c:\program files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-08-31 366152]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-01-19 106104]
R3 Firehk;McAfee NDIS Intermediate Filter;c:\windows\system32\DRIVERS\firehk.sys [2008-10-17 44680]
R3 KAPFA;KAPFA;c:\windows\system32\drivers\KAPFA.SYS [x]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2011-04-18 43392]
R3 netr28u;RT2870 USB Extensible Wireless LAN Card Driver;c:\windows\system32\DRIVERS\netr28u.sys [2010-05-27 856928]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2011-04-27 65024]
R3 PCDSRVC{E9D79540-57D5953E-06020101}_0;PCDSRVC{E9D79540-57D5953E-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc.pkms [2010-11-18 21744]
R3 SWVNIC;SonicWALL Virtual Miniport;c:\windows\system32\DRIVERS\swvnic.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\TuneUp Utilities 2012\TuneUpUtilitiesDriver32.sys [2011-10-31 10064]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [x]
R4 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-05 77824]
R4 IDVaultSvc;CGPS Service;c:\program files\Constant Guard Protection Suite\IDVaultSvc.exe [2011-12-17 63048]
R4 LMIGuardianSvc;LMIGuardianSvc;c:\program files\LogMeIn\x86\LMIGuardianSvc.exe [2011-12-07 374152]
R4 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 208944]
R4 Nonbrand_WUS-N;Nonbrand_WUS-N Service;c:\program files\KEEBOX\150N Wireless Utility\ANIWZCSdS.exe [2010-06-21 126976]
R4 Samsung UPD Service;Samsung UPD Service;c:\windows\System32\SUPDSvc.exe [2010-03-16 132464]
R4 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
R4 SDHookService;Spybot S&D 2 Live Protection Service;c:\program files\Spybot - Search & Destroy 2\SDHookSvc.exe [2011-10-05 130976]
R4 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\Spybot - Search & Destroy 2\SDFSSvc.exe [2011-10-05 892336]
R4 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\Spybot - Search & Destroy 2\SDUpdSvc.exe [2011-10-05 955816]
R4 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\Spybot - Search & Destroy 2\SDWSCSvc.exe [2011-10-05 169624]
R4 seUpdateSvc;Safe Eyes Update Service;c:\program files\Internet Content Filter\UpdateService.exe [2011-12-23 241424]
R4 TuneUp.UtilitiesSvc;TuneUp Utilities Service;c:\program files\TuneUp Utilities 2012\TuneUpUtilitiesService32.exe [2011-12-14 1514304]
R4 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-04-02 1343400]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0501000.01D\SYMDS.SYS [2011-01-27 340088]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0501000.01D\SYMEFA.SYS [2011-03-15 744568]
S1 anodlwf;ANOD Network Security Filter driver;c:\windows\system32\DRIVERS\anodlwf.sys [2010-06-21 12800]
S1 Avgfwfd;AVG network filter service;c:\windows\system32\DRIVERS\avgfwd6x.sys [2011-05-23 47968]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20111223.001\BHDrvx86.sys [2011-12-24 820344]
S1 GIDv2;GIDv2; [x]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120120.002\IDSvix86.sys [2012-01-18 368248]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0501000.01D\Ironx86.SYS [2010-11-16 136312]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360\0501000.01D\SYMNETS.SYS [2011-07-08 299640]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]
S2 AntiSpywareService;Comcast AntiSpyware;c:\program files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [2009-06-17 616408]
S2 enterceptAgent;McAfee Host Intrusion Prevention Service;c:\program files\McAfee\Host Intrusion Prevention\FireSvc.exe [2009-06-25 1489984]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\RaInfo.sys [2011-09-16 12856]
S2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe [2011-04-17 130008]
S2 SSPORT;SSPORT;c:\windows\system32\Drivers\SSPORT.sys [2006-12-08 5120]
S3 FirehkMP;FirehkMP;c:\windows\system32\DRIVERS\firehk.sys [2008-10-17 44680]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-08-31 22216]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - AVGIDSDriver
*Deregistered* - AVGIDSEH
*Deregistered* - AVGIDSFilter
*Deregistered* - AVGIDSShim
*Deregistered* - Avgrkx86
*Deregistered* - Avgtdix
*Deregistered* - kgloapog
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{9191979D-821C-4EA8-B021-2DA1D859A7C5}-3Reg]
2011-07-05 15:26 435976 ----a-w- c:\program files\SFT\GuardedID\GIDI.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-28 c:\windows\Tasks\Check for updates (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDUpdate.exe [2011-12-28 20:46]
.
2012-01-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3232618421-2327200019-858800912-1003Core.job
- c:\users\Danny\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-04 02:48]
.
2012-01-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3232618421-2327200019-858800912-1003UA.job
- c:\users\Danny\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-04 02:48]
.
2012-01-30 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2010-11-18 15:13]
.
2011-12-28 c:\windows\Tasks\Refresh immunization (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDImmunize.exe [2011-12-28 20:46]
.
2011-12-28 c:\windows\Tasks\Scan the system (Spybot - Search & Destroy).job
- c:\program files\Spybot - Search & Destroy 2\SDScan.exe [2011-12-28 20:46]
.
2012-01-30 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\pcdrcui.exe [2010-11-18 15:13]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: Add to Evernote 4.0 - c:\program files\Evernote\Evernote\EvernoteIE.dll/204
IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: {{A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://c:\program files\Evernote\Evernote\EvernoteIE.dll/204
LSP: c:\windows\System32\icf.dll
Trusted Zone: agencyanywhere.agency.ni.nwie.net
Trusted Zone: internet
Trusted Zone: intuit.com\ttlc
Trusted Zone: mcafee.com
Trusted Zone: rexplorer.net
Trusted Zone: rexplorer.net\www
Trusted Zone: skilldialogue.com
Trusted Zone: skillport.com
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
DPF: ImageUploader - hxxp://www.assetval.com/app/ImageUploader.CAB
DPF: {F375116A-793C-11D2-BFE1-444553540001} - hxxp://realist2.firstamres.com/mapviewer/mapviewer.cab
FF - ProfilePath - c:\users\Danny\AppData\Roaming\Mozilla\Firefox\Profiles\w8aqfez2.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7Bcfcf798d-1a43-40d9-8727-2a1395744d2f%7D&mid=36980297526e47d68cd4d168ddeb298a-06ce4fc639803a2e3563922518183d8e94088cb9&ds=AVG&v=8.0.0.34.1&lang=en&pr=fr&d=2011-10-14%2013%3A45%3A19&sap=ku&q=
FF - user.js: network.http.max-persistent-connections-per-server - 4
FF - user.js: nglayout.initialpaint.delay - 600
FF - user.js: content.notify.interval - 600000
FF - user.js: content.max.tokenizing.time - 1800000
FF - user.js: content.switch.threshold - 600000
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Norton Security Suite\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{E9D79540-57D5953E-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,73,ac,0c,42,58,74,c1,42,a9,c2,f2,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,73,ac,0c,42,58,74,c1,42,a9,c2,f2,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(5524)
c:\windows\system32\GIDHook.dll
c:\windows\system32\GIDBIN1.dll
c:\windows\system32\EasyHook32.dll
c:\windows\System32\netshell.dll
.
Completion time: 2012-01-31 11:29:46
ComboFix-quarantined-files.txt 2012-01-31 16:29
ComboFix2.txt 2012-01-30 20:05
.
Pre-Run: 349,423,439,872 bytes free
Post-Run: 349,366,788,096 bytes free
.
- - End Of File - - A834EBD245EAC41E66FE2126F08686A1

#5 CatByte

CatByte

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Posted 31 January 2012 - 07:07 PM

Yes, that can happen sometimes when removing this variant of malware, it infects the tcpip stack

please run the following:

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewallsfc
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#6 Danny Michael

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Posted 31 January 2012 - 07:16 PM

Thanks for your help.

Farbar Service Scanner Version: 31-01-2012 01
Ran by Danny (administrator) on 31-01-2012 at 19:13:04
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Nsi Service is not running. Checking service configuration:
The start type of Nsi service is set to Disabled. The default start type is Auto.
The ImagePath of Nsi service is OK.
The ServiceDll of Nsi service is OK.


Connection Status:
==============
Localhost is blocked.
LAN connected.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open MpsSvc registry key. The service key does not exist.


Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is set to Disabled. The default start type is 3.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

#7 CatByte

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Posted 31 January 2012 - 08:27 PM

Hi

Please do the following:


Click WinKey + R to open a run box > type notepad into the open run box > OK > this will open Notepad

Click Format and make certain that Word Wrap is NOT checked.

Copy/Paste the text inside of the code box into the open Notepad


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc]
"DisplayName"="@%SystemRoot%\\system32\\FirewallAPI.dll,-23090"
"Group"="NetworkProvider"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,4c,00,6f,00,63,00,61,00,6c,00,53,00,65,00,72,00,76,00,69,00,63,\
00,65,00,4e,00,6f,00,4e,00,65,00,74,00,77,00,6f,00,72,00,6b,00,00,00
"Description"="@%SystemRoot%\\system32\\FirewallAPI.dll,-23091"
"ObjectName"="NT Authority\\LocalService"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"Type"=dword:00000020
"DependOnService"=hex(7):6d,00,70,00,73,00,64,00,72,00,76,00,00,00,62,00,66,00,\
65,00,00,00,00,00
"ServiceSidType"=dword:00000003
"RequiredPrivileges"=hex(7):53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,\
00,72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,\
72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,41,00,75,\
00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
00,00,53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,\
00,66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,\
53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,\
00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,\
65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,\
00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,\
6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,\
00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
6d,00,70,00,73,00,73,00,76,00,63,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceDllUnloadOnStop"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords\RPC-EPMap]
"Collection"=hex:87,00,01,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords\Teredo]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Security]
"Security"=hex:01,00,14,80,b4,00,00,00,c0,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,84,00,05,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,00,00,00,00,\
00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,00,00,28,00,15,00,\
00,00,01,06,00,00,00,00,00,05,50,00,00,00,49,59,9d,77,91,56,e5,55,dc,f4,e2,\
0e,a7,8b,eb,ca,7b,42,13,56,01,01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,\
00,00,00,05,12,00,00,00


Now go to File > and click Save As,
From the drop down menu at the top of the box choose Desktop as the location to save this file.
Go down to the File Name box and type in fixme.reg as the file name, then choose All Files as the save as file type.
Then click the save button.

Once you have clicked the save button, close Notepad.

You should now see a file on your desktop that looks like this:

Posted Image

Locate the fixme.reg icon on your desktop and double click it, an information box will pop up asking if you want to merge the information in the file into the registry, click YES.

Once the file has run, the information will have merged with your registry so you can delete fixme.reg from your desktop as you won't be needing it any more.


NEXT



Follow these steps to use the reset command to reset TCP/IP manually:
  • Open an elevated command prompt, >> click Start >> type cmd into the search box >> when cmd.exe populates in the window above >> right click on it and select "run as an Administrator"
  • At the command prompt, copy/paste the following command and then press ENTER:

    netsh int ip reset resetlog.txt

  • type exit to close the command window
  • Reboot the computer.

A log will be generated on the root c drive could you attach that


if there is still no internet run the following:

  • Open an elevated command prompt, >> click Start >> type cmd into the search box >> when cmd.exe populates in the window above >> right click on it and select "run as an Administrator"
  • At the command prompt, copy/paste the following commands one at a time and then press ENTER:

    net start Dnscache
    net start Dhcp
    net start Nsi
    net start mpsdrv

  • type exit to close the command window
  • reboot the computer

Let me know how that goes and if you can now connect

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#8 Danny Michael

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Posted 31 January 2012 - 09:42 PM

I am getting The dependency service or group failed to start.

#9 CatByte

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Posted 31 January 2012 - 10:04 PM

Please re-run Farbar Service Scanner

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#10 Danny Michael

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Posted 31 January 2012 - 10:14 PM

Farbar Service Scanner Version: 31-01-2012 01
Ran by Danny (administrator) on 31-01-2012 at 22:12:55
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Nsi Service is not running. Checking service configuration:
The start type of Nsi service is set to Disabled. The default start type is Auto.
The ImagePath of Nsi service is OK.
The ServiceDll of Nsi service is OK.


Connection Status:
==============
Localhost is blocked.
LAN connected.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.


Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is set to Disabled. The default start type is 3.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

#11 CatByte

CatByte

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Posted 01 February 2012 - 10:15 PM

Please totally uninstall both the AVG Firewall and the McAfee Firewall

they may be preventing the connection

then go into services and see if you can manually set the following services

Press the WinKey + R to open a run box > type in services.msc > OK, to open the services window

Scroll down to the following services:

Dnscache Service
> see if you can manually start this service

Dhcp Service
> see if you can manually start this service

Nsi Service
The start type of Nsi service is set to Disabled. The default start type is Auto.

please set the start type to "Auto" and start the service


SDRSVC Service

The start type of SDRSVC service is set to Disabled. The default start type is 3.

please set the start type to "Manual" and start the service


reboot the computer and see if you can now connect

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#12 Danny Michael

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Posted 02 February 2012 - 03:29 PM

That worked. Once I removed McAfee and AVG everything said automatic. Thanks!

#13 CatByte

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Posted 02 February 2012 - 05:10 PM

yes, having more than one Firewall can cause issues, conflicts and as you experienced - interfere with connections

let's make sure there is no lingering malware

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

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#14 Danny Michael

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Posted 05 February 2012 - 11:20 AM

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.03.10

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 8.0.7601.17514
Danny :: DANNY-PC [administrator]

02/03/12 3:59:08 PM
mbam-log-2012-02-03 (15-59-08).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 220355
Time elapsed: 8 minute(s), 11 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

No virus found either.

Thanks!

#15 CatByte

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Posted 05 February 2012 - 12:19 PM

Hi

Just some housekeeping to do now,

Please do the following:


You can delete the Farbar Service Scanner, DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

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