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zeroaccess rootkit TCP/IP stack


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#1 ada1984

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Posted 23 January 2012 - 02:15 AM

Hello, my computer is infected with this virus, and I've tried many virus programs to remove it and none of them detect it.. Malawarebytes, Ad-aware, AVG, to name a few.. The reason I know I'm infected id because combofix detects it and supposedly removes it, but when I run combofix again, it detects it again.. I've also tried a few zeroaccess remove tools and none of them detect it either, Ive tried tdsskiller also.... Let me know.. Thanks...

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#2 Broni

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Posted 23 January 2012 - 12:46 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 ada1984

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Posted 23 January 2012 - 01:53 PM

I cannot post any logs because if I connect that computer to the internet, it will download malware and Trojans.. right now the computer is clean other than the zeroaccess rootkit.. Someone else is having the same issue at this link

http://www.spywareinfoforum.com/index.php?/topic/133168-rootkit-zero-access/

I've pretty much followed what is going on with that thread on that forum, and that person so far is not having any luck either... I've downloaded all of what they've been trying to help someone over there and none of these little tools are working..

#4 Broni

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Posted 23 January 2012 - 02:05 PM

Use USB flash drive to transfer logs to the computer you're posting from.

IMPORTANT!
Install Panda USB Vaccine, or BitDefender’s USB Immunizer on your computer to protect it from any infected USB device.

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#5 ada1984

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Posted 23 January 2012 - 07:56 PM

I'm just going to reformat, I didn't want to go this route due to large amounts of data to transfer to another drive, But it seems to be the only efficient way to get rid of this virus, transferring logs and downloading these small little diagnostic programs and tools just is not going to work, with all the time spending on these little programs, I can just reformat and install a fresh copy of windows.. Not to long ago, it was IE explorer that use to let viruses in, then I switched to Netscape and Firefox, and I was fine for years, now viruses are very common by getting infected through Java or Flash..

#6 Broni

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Posted 23 January 2012 - 08:18 PM

No problem.

Good luck :)

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