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Blue Screens all over


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#1 Nat Pagle

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Posted 22 January 2012 - 02:21 PM

Specs:
Asus N75S
Windows 7 Home Premium 64bit
8GB Memory
2x500GB HDD

My wife logged into her laptop yesterday and as soon as she hit the desktop, it crashed to BSOD. If I recall correctly, it was a 0x0000007A. I tried to reboot it in safe mode, crashed again. I then booted to Hiren's BootCD 13.1 and loaded the MemTest86+ and it ran without errors.

I used something about a startup repair tool and then rebooted. I was able then, to get to the login screen, and hit the desktop. When I got to the desktop, the computer just locked up and made a humming noise through the speakers. I then rebooted and tried again and received a Memclock BSOD that didn't stay on screen long enough for me to record it. Now we're stuck with IQRL_NOT_LESS_OR_EQUAL.

I inserted the Win7 disk, booted to it, and went to repair... Crash to BSOD with the IQRL one again. Now it's on this loop.

The problem is that I cannot get to safe mode to run any diags or record any dumps.

Any help or suggestions would be appreciated. Thank you in advance.

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#2 caperjac

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Posted 22 January 2012 - 04:58 PM

try f8 to try running in safe mode ,or run the win7 repair from there ,see what happens

My answers are my opinion only,usually


#3 LucheLibre

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Posted 22 January 2012 - 07:01 PM

How many passes did you allow memtest to complete?

Try running the laptop just on the AC adapter, without the battery and look for changes in behavior. Also feel the adapter brick after it has been running for a bit. If it is hot enough to cause pain, you may need to replace it.

I also suggest performing diagnostics on your hard drive.


Perform diagnostics on your hard drive.

  • If you can log into Windows:

    • Click the Start Orb and type in "device manager." In the search results, double-click device manager.
    • Double-click Disk Drives. The first drive listed is most likely the one you want to test.
    • Take note of its manufacturer (Samsung, Western Digital (WD), Seagate (ST), Toshiba, Hitachi, etc.)
      • If are still uncertain about your hard drive's manufacturer, include what you see there in your next reply and await further instructions.
    • Use this thread to download the appropriate diagnostic tool.
    • If you are unsure what to download or how to proceed, use SeaTools for Windows. Carefully read and follow the procedure given on that page.
  • If you cannot log into Windows & do not know your hard drive's manufacturer:

    • If you haven't already, include your computer's manufacturer and model number in your next reply.
    • Use SeaTools for DOS. Carefully read and follow the procedure given on that page.
  • Whatever program you use, direct it to perform a 'short-test'. If it passes, perform a 'long-test'. This will likely take a few hours.
  • Report the results in your next reply.

=============================================================

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#4 Nat Pagle

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Posted 22 January 2012 - 10:31 PM

try f8 to try running in safe mode ,or run the win7 repair from there ,see what happens


Thanks for the suggestion but I noted in my original post that I had tried running in safe mode but it BSOD'ed on me.

How many passes did you allow memtest to complete?

I think it was 7? I let it run for about 30 minutes and came back and it said it had completed. Returned no errors.

Ran SeaTools -
"Scanning for controllers..."
"No controllers detected"
"Device Scan complete"

"No Hard Drives Found"
"If you believe this to be incorrect, check cables, drive power connection and jumper settings. Then try again"

Weird.

#5 LucheLibre

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Posted 23 January 2012 - 11:15 PM

You shouldn't be able to complete 7 passes of 8GB of memory in 30 minutes. Please be sure you have the latest version and double-check your results. I'll post directions here to help if needed.

Use MemTest86+ to test your memory for failure.

  • Download the latest version of the Pre-Compiled Bootable ISO (.zip).
  • Locate the file you downloaded, right-click it and select Extract All. Check the box for Show extracted files when complete. Click Extract.
  • Burn the ISO file to a CD. Follow these instructions if this is new to you.
  • Boot the affected computer from the CD.
    • Repeatedly pressing F9 or F12 right after the computer is turned on is the most common way to bring up the 'boot device' menu. Choose the CD/DVD option and press Enter.
  • Memtest86+ will begin testing automatically and is designed to repeat its tests continuously. It is recommended that you allow the program to complete at least 7 'passes' before declaring the memory error-free.
    • Note: These tests can be very lengthy, often lasting many hours.
  • If Memtest finds an error, it will list it in red. There is no need to continue that test if an error is found. You may either press Esc to reboot or you may simply turn the computer off.
  • If there are errors and you are comfortable working inside the computer, begin narrowing down the error result by removing every stick of RAM except for the one closest to the CPU. Begin step #4 again. After the test, shut the computer down, remove the RAM stick, put the next one in its place, and retest. Repeat this pattern for each RAM stick.
  • Report your findings in your next reply.

====================================================

Perhaps your hard drive isn't playing nice with SeaTools.

I'm having a devil-of-a-time figuring out who made your hard drive. Asus doesn't have a listing for an N75 series notebook. Please double-check that that is what you have.

If necessary, look on the bottom of the laptop for a plastic panel a little bigger than your palm. It will be held on by one or two small screws. Remove them and the panel. You should be able to read the hard drive label then and post what it is. Begin following step #4 of my previous post.

Update: If you end up not being able to determine who made the hard drive, please make this adjustment and attempt SeaTools for DOS again:

  • After booting the computer, enter the BIOS. Instructions
  • Look for the SATA operation mode setting. If it is set to AHCI, adjust it to IDE. Once we double-check your laptop model, I can give you more specific instructions on how to do this, if needed.
  • Reboot and run the test.
  • After you have obtained your results, reenter the BIOS and adjust the SATA mode to its original setting.

(Credit to rotor123 for bringing this up)

Edited by LucheLibre, 24 January 2012 - 05:40 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#6 Nat Pagle

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Posted 25 January 2012 - 07:11 PM

Ok, so I let memtest run for 22 passes (was out of town yesterday), with no errors.

I switched to IDE and was able to run both SeaTools tests without any errors.

Switched back, rebooted, and chose "Start Windows Normally". Got to login screen and the UI locked up while typing in the password.

Ugh... this is frustrating :(

Edited by Nat Pagle, 25 January 2012 - 07:11 PM.


#7 LucheLibre

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Posted 26 January 2012 - 03:24 PM

Let's try this (hopefully the BC mods won't mind this procedure):

  • Boot into Hiren's BootCD. At the menu, select MiniXP.
  • Once at the desktop, double-click HBCD Menu.
  • Click Programs > System Information > BlueScreenView.
  • In BSV, click Options > Advanced Options. Click Browse.
  • Expand the drive with your OS on it. For me it was the D: drive.
  • Expand the Windows folder and click on the Minidumps folder. Click OK. Click OK in the Options box for BSV to begin its scan.
  • Plug in a USB key and wait for MiniXP to recognize and set it up. Verify that you can access it from My Computer on the desktop.
  • Back in BSV, click Edit > Select All. Then click File > Save Selected Items and save the report to your thumb drive as BSOD.txt.
  • Transfer the thumb drive to a working computer, open BSOD.txt in Notepad, and copy all of its content to your next reply.

Edited by LucheLibre, 26 January 2012 - 03:26 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#8 Nat Pagle

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Posted 26 January 2012 - 11:19 PM

Here you go! Thanks for all of your continued assistance.


==================================================
Dump File : 012512-32354-01.dmp
Crash Time : 2012-01-25 20:24:33
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000001`037f6b7e
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`037f6b7f
Caused By Driver : hal.dll
Caused By Address : hal.dll+7b7f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\012512-32354-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 012112-15693-01.dmp
Crash Time : 2012-01-21 18:22:42
Bug Check String : ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Bug Check Code : 0x000000fc
Parameter 1 : fffff880`0234d0c0
Parameter 2 : 80000000`02cdb963
Parameter 3 : fffff880`0236aaa0
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\012112-15693-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 272,056
==================================================

==================================================
Dump File : 012112-15943-01.dmp
Crash Time : 2012-01-21 17:54:54
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`02f92410
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02f923fd
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\012112-15943-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 012112-21808-01.dmp
Crash Time : 2012-01-21 09:18:04
Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code : 0x000000c4
Parameter 1 : 00000000`00000091
Parameter 2 : 00000000`00000000
Parameter 3 : fffffa80`06fc3840
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\012112-21808-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

#9 LucheLibre

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Posted 27 January 2012 - 05:02 PM

Please relate the results from this test.

Try running the laptop just on the AC adapter, without the battery and look for changes in behavior. Also feel the adapter brick after it has been running for a bit. If it is hot enough to cause pain, you may need to replace it.


====================================

Since your hardware tests are checking out and you're getting a BSOD even after booting with the Win7 CD, I suggest looking one other place.

Try this please. You will need a USB drive.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • It will install a little bootable OS on your USB
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Download xPUDtestdisk.exe and save it to the USB device
  • Double click xPUDtestdisk.exe to extract the contents to your USB device
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Press Tool at the top
  • Choose Open Terminal
  • Type in: dd if=/dev/sda of=MBRbackup.zip bs=512 count=1 and hit Enter.

MBRbackup.zip should be created on your flash drive, please attach it to your next reply.

=Script by SweetTech=

Edited by LucheLibre, 27 January 2012 - 05:06 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#10 Nat Pagle

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Posted 31 January 2012 - 10:58 PM

Power brick not getting hot. Ran without A/C power and gave IRQ_NOT_LESS_OR_EQUAL BSOD upon logging in to Windows.

So, I followed your instructions but I assumed you wanted me to select the ISO that you had me download when I ran the initial unetbootin-xpud-windows-387.exe. I booted to the flash drive, selected English, then it started to run. This screen came up after a couple of seconds:

(==) Log file: "/var/log/Xorg.0.log", Time: Tue Jan 31 21:44:15 2012
(==) Using config file: "/etc/X11/xorg.conf"
Primary device is not PCI
(EE) No devices detected.

Fatal server error:
no screens found

...

 ddxSigGiveUp: Closing log
giving up.
xinit: No such file or directory (errno 2): unable to connect to X server
xinit: NO such process (errno 3): Server error.
xauth: (argv):2: bad display name "(none):0" in "remove" command
sh: no job control in this shell
sh-4.0#

I omitted a few lines of unnecessary junk informing me about consulting the X Wiki page. I couldn't find the error messages on the wiki. Did I do something wrong?

Edited by Nat Pagle, 31 January 2012 - 11:06 PM.


#11 LucheLibre

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Posted 01 February 2012 - 01:38 PM

Download the extra drivers opt package from here and save it to the opt folder which is on the USB where you made the xPUD boot device, then try again.

Edited by LucheLibre, 01 February 2012 - 01:38 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#12 caperjac

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Posted 01 February 2012 - 03:16 PM

Download the extra drivers opt package from here and save it to the opt folder which is on the USB where you made the xPUD boot device, then try again.


im trying to create the usb boot disk also ,but when i follow the instructions i don't get the opt folder anywhere on the usb to copy the extras to.

also, do i need the iso file or it just to make a bootable cd disk.

edit ,.never mind figured that out ,thanks

Edited by caperjac, 01 February 2012 - 03:43 PM.

My answers are my opinion only,usually


#13 Nat Pagle

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Posted 01 February 2012 - 10:02 PM

Added that file.... same thing happened. >.<

Edited by Nat Pagle, 01 February 2012 - 10:02 PM.


#14 LucheLibre

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Posted 01 February 2012 - 10:08 PM

Figures...

I've read reports of xPud not working with certain graphics chips. Looks like you've got one of them.

Give me a little bit to work up the specific script for another method. In the meantime, go to www.ultimatebootcd.com , download the ISO, and burn it to a CD.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#15 LucheLibre

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Posted 03 February 2012 - 12:17 AM

Many apologies for the delay. Beginning the house-hunting process is not a trivial thing, I'm finding.

Use UBCD and PartedMagic to dump your MBR to a file.
  • You will need a flash drive for this procedure.
  • Download the UBCD .iso file to your desktop.
  • Burn the ISO file to a CD. Follow these instructions if this is new to you.
  • Plug the USB flash drive into the affected computer and boot from the CD.
    • Repeatedly pressing F9 or F12 right after the computer is turned on is the most common way to bring up the 'boot device' menu. Choose the CD/DVD option and press Enter.
  • Select Parted Magic and press Enter.
  • Select Default Settings and press Enter. Parted Magic will eject the CD when it has finished booting. You may leave the CD in and Close the tray, if you wish.
  • On the taskbar, click the Mount Devices icon (looks like a white external drive). Mount both the system disk and the flash drive.

    You start with something like this:
    Posted Image

    You want it to look like this:
    Posted Image
  • Click Edit Devices. Take note of the device path of your system disk, and the label path of your flash drive.
    Posted Image
  • On the taskbar, click LXTerminal (looks like a monitor).
  • Type dd if=/dev/sda of=/media/sdb1/mbr_dump bs=512 count=1
    • Remember to adjust the red parts of the command to have your particular paths in it. Also, note that the number is dropped from the system disk path. (Credit to AustrAlien for pointing this out)
  • After the command completes, click the bottom-left icon (where the 'Start' menu normally is) and select Logout. Click Shutdown.
  • After shutdown, plug the usb drive into the healthy PC and locate the mbr_dump file.
  • Right-click and select Send To > Compressed (zipped) folder. A new archive will be created in the same location.
  • Attach the archive to your next reply. Use the 'Full Editor' to attach files.

Edited by LucheLibre, 03 February 2012 - 11:42 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~





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