This problem happened before & the technician had me do something that was relatively simple & then it was fixed. Then I got this virus...
After doing a "clean" or clearing of the hard drive, I have the problem once again. Sometimes when I boot up the machine, the sound is operable, with no other sound issues. Then there are times I start up the laptop & there is not a hint of sound. I go through all the usual steps to see if there is no mute box checked or volume controls down or off; still no hint of what I have that is set wrong.
Please help if you can, thanks
Edited by hamluis, 22 January 2012 - 08:01 AM.
Edited font size.