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Intermittent sound on laptop

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#1 mixpix


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Posted 21 January 2012 - 08:58 PM

I have a Dell laptop, XP pro, service 3. The sound doesn't always work when the machine boots up. I've run the diagnostics & it says everything works fine.

This problem happened before & the technician had me do something that was relatively simple & then it was fixed. Then I got this virus...

After doing a "clean" or clearing of the hard drive, I have the problem once again. Sometimes when I boot up the machine, the sound is operable, with no other sound issues. Then there are times I start up the laptop & there is not a hint of sound. I go through all the usual steps to see if there is no mute box checked or volume controls down or off; still no hint of what I have that is set wrong.

Please help if you can, thanks

Edited by hamluis, 22 January 2012 - 08:01 AM.
Edited font size.

Windows 10 Pro 64 bit version 1709
Processor: Intel® Core™2 Duo i5-4210U CPU  T5750 @ 1.70gHz 2.40 GHz
Ram: 8.00 GB
system type: 64bit x-64-based processor

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#2 akoch


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Posted 23 January 2012 - 04:30 PM

Sounds like a crappy audio device or audio device driver.

Go to your manufacturer's website and update to the latest sound driver and see if that helps.

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