Malaware and anti-virus programs tried-
Microsoft security essentials-found 2 things in safe mode
Avast!-found 3 things in regular mode and deleted
Malawarebytes-nothing found in safe mode
Advanced system care5- many things found, all fixed
Emisoft anti-malaware-found 4 things.
Everything found has been removed yet we still have issues.
current issues include-
PCI (PSI?) Simple Communications Controller install new software dialog at start up, no files found to be able to use.
Firefox force close when opened and have tried ALL Mozilla troubleshooting
Downloaded Google chrome to see if it would work, same issue
Attempted to download Opera browser, error/force closes when opening as well!!
Firefox error signature-
AppName: firefox.exe AppVer: 18.104.22.16871 ModName: unknown
ModVer: 0.0.0.0 Offset: 004fe1fd
At this point I don't know if something was messed up in the computer by a removed virus or if there is something still there. I can't use comet bird for my online work because it freezes constantly and messes up all the time so I am in desperate need to fix these issues! Thank you!!
Edited by StephanieP3, 21 January 2012 - 08:03 PM.