Posted 21 January 2012 - 07:25 PM
I have a dell Inspiron n7010 and im trying to reformat my computer. I backed up all my personal files into an external hdd. However when I try to restore my laptop to its factory settings, I get stuck. Upon booting up my computer I press f8 to get into the advanced boot menu. From there I select system repair but after selecting that, it always gets stuck at windows is loading files. It doesn't look my computer is loading anything either and it doesn't make sounds as of it were. Can anyone help me? I don't have my windows 7 installation cd with me which is why I'm doing it this way.