I will try to explain as detailed as possible. I was trying to remove system fix/check on a friends computer as a few of them had recently gotten the virus upon which i was able to remove successfully. When I received this computer I correctly removed system fix/check from the computer but there were several other viruses hanging about. Not being familiar with them, after running SuperAntiSpyware (i believe was the name) I then installed Avast which ran a complete scan and found 7 viruses considered to be a serious threat. I opted to delete them as they did not appear to be system files and avast promptly asked me if i would like to run a boot time scan or boot scan to which i replied "yes". at 5% it found, or claimed to have found a virus in C:/hp/bin/endprocess.exe and listed several options. next to deleted it said (recommended) so I chose that option. I don't know why the name and location stuck out to me as it was 2am and I was really not paying attention giving complete control to avast...well the scan continued after these finding several files and by its own choice, deleting them. it reached around 67% and the screen went black.
since then i am stuck in a loop and the computer will NOT reboot...i have tried restore to a previously known stable state, safe mode, repair, recovery, even the windows advanced recovery option for processors or something like that and it will appear to be starting but nothing ever does...i either get the "starting windows" black screen and then goes to black or reboots to launch system repair. then i try to power down and f8 for yet another option and i have tried everything...nothing seems to work..this is a compaq presario and the recovery disc is located on the d drive and the owner bought from best buy without recovery disc or software...
'''' I don't know what i have done and can't think of any other way other than dos and i don't even know if thats still an option and its been over 15 years since i had to do anything in dos mode.
Edited by hamluis, 21 January 2012 - 05:37 PM.
Moved to Am I Infected from Win 7.