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Microsoft Games Won't Run

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#1 debodun


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Posted 21 January 2012 - 02:08 PM

I bought a new system (Windows 7 ultimate 64-bit OS, 1.86 GHz Intel Core 2 processor and 3 GB RAM). However, when I try to play the Microsoft games that came with it, the only game that runs properly is Chess Titans. When I go to START and click on the Solitaire, Mahjong, Hearts, Minesweeper or any game other than Chess Titans, the game looks like it's starting, the freezes and I get the message "Executable for (game name) has stopped working. A problem caused the program to stop working correctly."

I tried stopping the processes for the games in the program panel and re-starting them, re-booting after each procedure and also running an sfc /scannow. Nothing works. What's the problem and is there a fix? Thanks.

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#2 rotor123


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Posted 21 January 2012 - 04:43 PM

If you just bought it then back to the seller for an exchange or if beyond that then the maker for warranty help.

Or if nothing of any import is on it you could try a system recovery, not system restore.

How old is "New" and make and model to get less generic help.

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