What happened was I was out of the house and one of my brother was using my computer. He was searching the net and some type of error ( he couldn't remember it) and it closed internet explorer. Since then I have not been able to open any of my web browsers. That includes internet explorer, Google chrome and Mozilla firefox . When I try to open internet explorer it opens and closes straight away, when I try to open Google chrome I get the following message:
chrome.exe- Application Error
The exception unknown software exception (0xc0000417) occurred in the application at location 0x00b9e1fd. Sometimes the browser opens and you can just ignore the message and use Google chrome normal but if you press OK or Cancel in response to the error it closes Google chrome and usually doesn't open again until I restart the computer.
When I try to open Mozilla firefox I get the following message:
The exception unknown software exception (0xc0000417) occurred in the application at location 0x010fe1fd. The same with Google Chrome some times the browser opens and you can just ignore the message and use it normally but if you press OK or Cancel it closes.
However the Steam in game web browser seems to work and that is how I posted this Topic.
I am really lost. I have tried to scan my system with Malware bytes, Spybot Search and Destroy and Ad-ware and they found some viruses but when I removed them it didn't make any deference to my error. I also tried restoring the internet explorer to its default settings but that also didn't work. I tried uninstalling and reinstalling Google chrome but that didn't work. I tried redownloading internet explorer and doing whatever updates were available but that also didn't work. I tried doing a System restore back to 2 days ago but that didn't work, I even tried doing a System restore back to 2 weeks ago but that also didnt have any effect. So far none of my web searches could find any solutions which I didn't already try.
My computer is a Windows Xp 32bit.
Please help me with this problem, I have been racking my brain for 2 days until I decided to post it on this website since it seems have helped lots of people with their problems.
Edited by hamluis, 21 January 2012 - 07:11 AM.
Moved from Web Browsing/Email to Am i Infected.