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Startsearch virus


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13 replies to this topic

#1 PersonaUser314

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Posted 20 January 2012 - 04:44 PM

So for about the past day or two I've been having the problem where every time I start up Firefox, instead of being taken to my usual homepage (google) I'm taken to either startsear.ch, startsearch.info or some variation of the two. Every time I go into the options menu and change my homepage back to google, startsear.ch or startsearch.info is the first thing that opens when I start up my computer and launch Firefox (it also has the added effect of not saving the tabs from the last session I was on, something I keep setting the options to do).

As far as I'm aware, it's a malware of some sort, yet Microsoft Security Essentials has not detected any sort of problem. I've been into the Registry Editor and deleted anything with startsearch in the title/data, yet when I reboot my computer, Firefox still takes me to startsearch.info

Is there anything I can do to get rid of startsearch???

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#2 Broni

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Posted 20 January 2012 - 04:55 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 PersonaUser314

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Posted 20 January 2012 - 05:13 PM

Security Check:

Results of screen317's Security Check version 0.99.24
Windows 7 Service Pack 1 x86 (UAC is disabled!)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Microsoft Security Essentials
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 29
Adobe Flash Player ( 10.3.183.10) Flash Player Out of Date!
Adobe Reader X (10.1.2)
Mozilla Firefox (x86 en-GB..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
``````````End of Log````````````



---

Farbar Log:

Farbar Service Scanner Version: 18-01-2012 01
Ran by Lauren (administrator) on 20-01-2012 at 22:05:00
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

---

Malwarebytes Log:

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.20.03

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 8.0.7601.17514
Lauren :: LAUREN-PC [administrator]

20/01/2012 22:08:14
mbam-log-2012-01-20 (22-08-14).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 184972
Time elapsed: 3 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

---

I'm restarting before downloading the aswMBR software, so I'll post that in a few moments.

#4 PersonaUser314

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Posted 20 January 2012 - 05:29 PM

And here's the aswMBR log:

aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-20 22:16:42
-----------------------------
22:16:42.071 OS Version: Windows 6.1.7601 Service Pack 1
22:16:42.071 Number of processors: 4 586 0x1707
22:16:42.071 ComputerName: LAUREN-PC UserName: Lauren
22:16:57.796 Initialize success
22:27:46.880 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
22:27:46.880 Disk 0 Vendor: ST3500418AS CC44 Size: 476940MB BusType: 3
22:27:46.896 Disk 0 MBR read successfully
22:27:46.896 Disk 0 MBR scan
22:27:46.912 Disk 0 Windows 7 default MBR code
22:27:46.912 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 62 MB offset 63
22:27:46.912 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 15360 MB offset 129024
22:27:46.927 Disk 0 Partition 3 80 (A) 07 HPFS/NTFS NTFS 461516 MB offset 31586304
22:27:46.927 Disk 0 scanning sectors +976771072
22:27:46.990 Disk 0 scanning C:\Windows\system32\drivers
22:27:55.788 Service scanning
22:27:57.426 Service MpNWMon C:\Windows\system32\DRIVERS\MpNWMon.sys **LOCKED** 32
22:27:58.190 Service sptd C:\Windows\System32\Drivers\sptd.sys **LOCKED** 32
22:27:58.892 Modules scanning
22:28:12.278 Disk 0 trace - called modules:
22:28:12.294 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll >>UNKNOWN [0x8571c1e8]<<
22:28:12.294 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x865b64f0]
22:28:12.294 3 CLASSPNP.SYS[8c2d659e] -> nt!IofCallDriver -> [0x8641b8d8]
22:28:12.309 5 ACPI.sys[833ba3d4] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x85779908]
22:28:12.309 \Driver\atapi[0x86451f38] -> IRP_MJ_CREATE -> 0x8571c1e8
22:28:12.309 Scan finished successfully
22:28:55.033 Disk 0 MBR has been saved successfully to "C:\Users\Lauren\Desktop\MBR.dat"
22:28:55.049 The log file has been saved successfully to "C:\Users\Lauren\Desktop\aswMBR.txt"

#5 Broni

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Posted 20 January 2012 - 05:31 PM

I still need MiniToolbox log.

My Website

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#6 PersonaUser314

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Posted 20 January 2012 - 05:37 PM

Whoops, sorry about that, thought I'd posted it already:

MiniToolBox by Farbar Version: 18-01-2012
Ran by Lauren (administrator) on 20-01-2012 at 22:35:19
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Belkin 54g Wireless USB Network Adapter = Wireless Network Connection 6 (Connected)
Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20) = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Lauren-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

Wireless LAN adapter Wireless Network Connection 6:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Belkin 54g Wireless USB Network Adapter #6
Physical Address. . . . . . . . . : 00-22-75-AF-D4-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4da4:6995:6ad4:a56a%19(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.72(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 20 January 2012 22:14:56
Lease Expires . . . . . . . . . . : 21 January 2012 22:14:56
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 419439221
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-77-BC-CB-00-24-E8-14-22-80
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-24-E8-14-22-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {782A613D-48D7-4CB2-83F2-C8D9601CD2A8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:34eb:3f2f:3f57:feb7(Preferred)
Link-local IPv6 Address . . . . . : fe80::34eb:3f2f:3f57:feb7%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dsldevice.lan
Address: 192.168.1.254

Name: google.com
Addresses: 209.85.229.103
209.85.229.104
209.85.229.105
209.85.229.99
209.85.229.147


Pinging google.com [173.194.66.104] with 32 bytes of data:
Reply from 173.194.66.104: bytes=32 time=35ms TTL=48
Reply from 173.194.66.104: bytes=32 time=32ms TTL=48

Ping statistics for 173.194.66.104:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 35ms, Average = 33ms
Server: dsldevice.lan
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.137.149.56
98.139.180.149
209.191.122.70
72.30.2.43


Pinging yahoo.com [98.139.180.149] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 98.139.180.149:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
Server: dsldevice.lan
Address: 192.168.1.254

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Request timed out.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
19...00 22 75 af d4 e4 ......Belkin 54g Wireless USB Network Adapter #6
10...00 24 e8 14 22 80 ......Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.72 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.72 286
192.168.1.72 255.255.255.255 On-link 192.168.1.72 286
192.168.1.255 255.255.255.255 On-link 192.168.1.72 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.72 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.72 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
16 58 ::/0 On-link
1 306 ::1/128 On-link
16 58 2001::/32 On-link
16 306 2001:0:5ef5:79fb:34eb:3f2f:3f57:feb7/128
On-link
19 286 fe80::/64 On-link
16 306 fe80::/64 On-link
16 306 fe80::34eb:3f2f:3f57:feb7/128
On-link
19 286 fe80::4da4:6995:6ad4:a56a/128
On-link
1 306 ff00::/8 On-link
16 306 ff00::/8 On-link
19 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 38 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 39 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 40 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 41 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 42 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/20/2012 10:08:08 PM) (Source: Application Hang) (User: )
Description: The program mbam.exe version 1.60.0.59 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 3c4

Start Time: 01ccd7bfa67ba5e3

Termination Time: 7

Application Path: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

Report Id: 37657431-43b3-11e1-b66f-0024e8142280

Error: (01/20/2012 09:14:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: gmer.exe, version: 1.0.15.15641, time stamp: 0x4e21f2b1
Faulting module name: gmer.exe, version: 1.0.15.15641, time stamp: 0x4e21f2b1
Exception code: 0xc0000005
Fault offset: 0x0000c676
Faulting process id: 0x690
Faulting application start time: 0xgmer.exe0
Faulting application path: gmer.exe1
Faulting module path: gmer.exe2
Report Id: gmer.exe3

Error: (01/20/2012 03:33:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.

Error: (01/18/2012 11:12:28 PM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1058

Start Time: 01ccd63663ae9be9

Termination Time: 21948

Application Path: C:\Program Files\Windows Media Player\wmplayer.exe

Report Id: d322b57b-4229-11e1-abe7-0024e8142280

Error: (01/18/2012 10:14:47 PM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 132c

Start Time: 01ccd62e7b051e83

Termination Time: 16575

Application Path: C:\Program Files\Windows Media Player\wmplayer.exe

Report Id: c854a32a-4221-11e1-abe7-0024e8142280

Error: (01/18/2012 06:19:24 PM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c64

Start Time: 01ccd60d70d044e5

Termination Time: 6976

Application Path: C:\Program Files\Windows Media Player\wmplayer.exe

Report Id: ea78d2b8-4200-11e1-abe7-0024e8142280

Error: (01/18/2012 04:19:29 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.

Error: (01/18/2012 00:18:05 PM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: bd4

Start Time: 01ccd5dafea131ea

Termination Time: 14766

Application Path: C:\Program Files\Windows Media Player\wmplayer.exe

Report Id: 6d928502-41ce-11e1-abe7-0024e8142280

Error: (01/18/2012 09:10:47 AM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 9.0.1.4371 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: d54

Start Time: 01ccd5c0adbf58f9

Termination Time: 115

Application Path: C:\Program Files\Mozilla Firefox\firefox.exe

Report Id: 4bbc8d47-41b4-11e1-abe7-0024e8142280

Error: (01/16/2012 01:34:04 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.


System errors:
=============
Error: (01/20/2012 10:15:13 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (01/20/2012 06:46:12 PM) (Source: DCOM) (User: )
Description: {ED1D0FDF-4414-470A-A56D-CFB68623FC58}

Error: (01/20/2012 06:37:44 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.117.3048.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (01/20/2012 06:37:44 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.117.3048.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (01/20/2012 04:07:44 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.117.3048.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (01/20/2012 04:07:44 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.117.3048.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (01/20/2012 03:39:37 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.117.3048.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (01/19/2012 11:13:50 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.117.3048.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (01/19/2012 02:50:04 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.117.3048.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (01/19/2012 00:44:10 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.117.3048.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (01/20/2012 10:08:08 PM) (Source: Application Hang)(User: )
Description: mbam.exe1.60.0.593c401ccd7bfa67ba5e37C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe37657431-43b3-11e1-b66f-0024e8142280

Error: (01/20/2012 09:14:09 PM) (Source: Application Error)(User: )
Description: gmer.exe1.0.15.156414e21f2b1gmer.exe1.0.15.156414e21f2b1c00000050000c67669001ccd7b82e4d3aceC:\Users\Lauren\Desktop\gmer\gmer.exeC:\Users\Lauren\Desktop\gmer\gmer.exeb11bfc40-43ab-11e1-989f-0024e8142280

Error: (01/20/2012 03:33:54 PM) (Source: SideBySide)(User: )
Description: imagingurn:schemas-microsoft-com:asm.v1^assemblyc:\program files\microsoft security client\MSESysprep.dllc:\program files\microsoft security client\MSESysprep.dll10

Error: (01/18/2012 11:12:28 PM) (Source: Application Hang)(User: )
Description: wmplayer.exe12.0.7601.17514105801ccd63663ae9be921948C:\Program Files\Windows Media Player\wmplayer.exed322b57b-4229-11e1-abe7-0024e8142280

Error: (01/18/2012 10:14:47 PM) (Source: Application Hang)(User: )
Description: wmplayer.exe12.0.7601.17514132c01ccd62e7b051e8316575C:\Program Files\Windows Media Player\wmplayer.exec854a32a-4221-11e1-abe7-0024e8142280

Error: (01/18/2012 06:19:24 PM) (Source: Application Hang)(User: )
Description: wmplayer.exe12.0.7601.17514c6401ccd60d70d044e56976C:\Program Files\Windows Media Player\wmplayer.exeea78d2b8-4200-11e1-abe7-0024e8142280

Error: (01/18/2012 04:19:29 PM) (Source: SideBySide)(User: )
Description: imagingurn:schemas-microsoft-com:asm.v1^assemblyc:\program files\microsoft security client\MSESysprep.dllc:\program files\microsoft security client\MSESysprep.dll10

Error: (01/18/2012 00:18:05 PM) (Source: Application Hang)(User: )
Description: wmplayer.exe12.0.7601.17514bd401ccd5dafea131ea14766C:\Program Files\Windows Media Player\wmplayer.exe6d928502-41ce-11e1-abe7-0024e8142280

Error: (01/18/2012 09:10:47 AM) (Source: Application Hang)(User: )
Description: firefox.exe9.0.1.4371d5401ccd5c0adbf58f9115C:\Program Files\Mozilla Firefox\firefox.exe4bbc8d47-41b4-11e1-abe7-0024e8142280

Error: (01/16/2012 01:34:04 PM) (Source: SideBySide)(User: )
Description: imagingurn:schemas-microsoft-com:asm.v1^assemblyc:\program files\microsoft security client\MSESysprep.dllc:\program files\microsoft security client\MSESysprep.dll10


=========================== Installed Programs ============================

7-Zip 4.65
Adobe AIR (Version: 2.0.3.13070)
Adobe Flash Player 10 ActiveX (Version: 10.2.159.1)
Adobe Flash Player 10 Plugin (Version: 10.3.183.10)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Akamai NetSession Interface Service
Alon Audio Extractor 3.0
Amazon MP3 Downloader 1.0.9
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Audacity 1.2.6
Audiosurf
Belkin 54Mbps Wireless Network Adapter (Version: 1.00.01)
Bonjour (Version: 3.0.0.10)
Brass Restoration English v1.0
Champions Online: Free For All
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
Consolas Font Family (Version: 1.00.0000)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.45.1.0236)
EA Download Manager (Version: 7.2.0.32)
GIMP 2.6.7
Google Update Helper (Version: 1.3.21.79)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Intel® TV Wizard
IsoBuster 2.8.5 (Version: 2.8.5)
iTunes (Version: 10.5.2.11)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
K-Lite Mega Codec Pack 7.7.0 (Version: 7.7.0)
Katawa Shoujo Act 1
LAME v3.98.2 for Audacity
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Media Player Classic - Home Cinema v1.5.0.2827 (Version: 1.5.0.2827)
MELTY BLOOD Act Cadenza Ver.B Windows”A
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
mkv2vob (Version: 2.4.9)
Mozilla Firefox 9.0.1 (x86 en-GB) (Version: 9.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT Redists (Version: 1.0)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Project64 1.6 (Version: 1.6)
QuickTime (Version: 7.71.80.42)
RPS CRT (Version: 9.0.34)
SEGA Genesis & Mega Drive Classics
Shin Megami Tensei: Imagine Online
Star Wars: Knights of the Old Republic
Steam (Version: 1.0.0.0)
StepMania 3.9a (remove only)
Terraria
The Sims? 3 (Version: 1.24.3)
The Sims? 3 Ambitions (Version: 4.0.87)
The Sims? 3 Generations (Version: 8.0.152)
The Sims? 3 Late Night (Version: 6.0.81)
The Sims? 3 World Adventures (Version: 2.0.86)
VoiceOver Kit (Version: 1.42.128.0)
Vuze (Version: 4.7)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Movie Maker 2.6 (Version: 2.6.4037.0)
Xiph.Org Open Codecs 0.85.17777 (Version: 0.85.17777)
Yume Nikki 0.10 English v3
ギャラクシーエンジェル

========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 3317.18 MB
Available physical RAM: 2153.52 MB
Total Pagefile: 6632.64 MB
Available Pagefile: 5477.77 MB
Total Virtual: 2047.88 MB
Available Virtual: 1935.56 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:450.7 GB) (Free:133.88 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:15 GB) (Free:14.03 GB) NTFS
7 Drive j: (MBACverB) (CDROM) (Total:2.36 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\LAUREN-PC

Administrator Guest Lauren


**** End of log ****

#7 Broni

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Posted 20 January 2012 - 05:40 PM

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).

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#8 PersonaUser314

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Posted 20 January 2012 - 05:48 PM

GooredFix by jpshortstuff (03.07.10.1)
Log created at 22:47 on 20/01/2012 (Lauren)
Firefox version 9.0.1 (en-GB)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [10:05 28/04/2011]

C:\Users\Lauren\Application Data\Mozilla\Firefox\Profiles\h7el0hv1.default\extensions\
{e4a8a97b-f2ed-450b-b12d-ee082ba24781} [01:05 13/11/2011]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
(none)

-=E.O.F=-

#9 Broni

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Posted 20 January 2012 - 05:51 PM

If you're using Firefox 3.x, close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode).
If you're using Firefox 4, or higher go Help>Restart Firefox with Add-ons Disabled.
Same issue?

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#10 PersonaUser314

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Posted 20 January 2012 - 06:01 PM

When I restart it with Add-ons disabled, it redirects to startsearch.info unless I tick the box that says 'Reset all user preferences to Firefox defaults'
Is there a more permanant solution?

Edited by PersonaUser314, 20 January 2012 - 06:54 PM.


#11 Broni

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Posted 20 January 2012 - 07:58 PM

I suggest you uninstall Firefox completely using this guide: http://kb.mozillazine.org/Uninstalling_Firefox
Install fresh copy.

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#12 PersonaUser314

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Posted 20 January 2012 - 08:21 PM

Uninstalled Firefox comepletely then re-installed a fresh copy. Seemed to work until I restarted the computer, started up Firefox and startsear.info was my homepage again.

#13 Broni

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Posted 20 January 2012 - 08:55 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#14 PersonaUser314

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Posted 20 January 2012 - 09:37 PM

OK, I've done the steps from 6 onwards and have posted a topic in Malware Removal. Thanks for your help here^^




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