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can not search with google


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2 replies to this topic

#1 stormin norman 0613

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Posted 20 January 2012 - 12:29 PM

Two months ago my computer was infected with a virus. It was sent in for repair. We have installed trend micro for our internet protection. I am unable to use google to do a search. I get "Internet Explorer cannot display webpage" error. I have added it to the trusted sites list in Trend Micro but there is no difference. Does anyone know a solution to this problem?

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 hamluis

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Posted 20 January 2012 - 01:05 PM

When...did this problem with Google begin?

Is there any reason to suspect that your system is infected again?

Louis

#3 akoch

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Posted 20 January 2012 - 01:27 PM

Check to see that internet explorer is not set to go to a proxy.

Open IE -> Tools -> Internet Options -> connections tab -> LAN settings -> ensure that the use proxy server for your LAN box is NOT checked.


Secondly, check your hosts file:

Start -> Run -> "C:\Windows\System32\Drivers\etc

Double click your hosts file and OPEN WITH notepad.

Ensure it looks like this. if there are any other entries, delete them:

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#	127.0.0.1       localhost





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