Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Firefox and Mozilla crash


  • Please log in to reply
5 replies to this topic

#1 guitarman77

guitarman77

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:07:52 PM

Posted 20 January 2012 - 12:33 AM

++++++UPDATE+++++++
I AM SORRY ABOUT THE TITLE IT SHOULD OF BEEN "FIREFOX AND INTERNET EXPLORER CRASH"


When ever i open firefox or internet explorer it says it has encountered a problem and then closes the program. I have tried to reinstall both program and it still crashes. I have run malwarebytes and even though it found some problems and removed them the programs still crash. When i run Internet Explorer on Safe mode it does not crash.

Edited by hamluis, 20 January 2012 - 08:57 AM.
Moved from Win 7 to Am I Infected.


BC AdBot (Login to Remove)

 


#2 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:52 AM

Posted 20 January 2012 - 12:43 AM

Have you tried running IE without add-ons in safemode or tried using Msconfig to perform a clean boot?

Tekken
 


#3 Jelerak

Jelerak

  • Members
  • 221 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Phoenix,AZ, USA temp Dallas, TX
  • Local time:07:52 PM

Posted 20 January 2012 - 12:56 AM

Hello guitarman77;

My sisters was doing the same thing, removed all toolbars and add-ons. Then ran Malwarebytes and SuperAntitSpyware just to make sure. Also run this, Secunia PSI to update all your programs. Hope this helps.


Jelerak

#4 guitarman77

guitarman77
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:07:52 PM

Posted 20 January 2012 - 02:40 PM

Thank you guys for the help. the issue is resolved :thumbup2:

#5 pepegrillo

pepegrillo

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:52 PM

Posted 20 January 2012 - 03:06 PM

How did you solve it? Cause I'm having the exact same problem and even when I used malware and spybot I can't fix it

#6 Jelerak

Jelerak

  • Members
  • 221 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Phoenix,AZ, USA temp Dallas, TX
  • Local time:07:52 PM

Posted 20 January 2012 - 09:33 PM

How did you solve it? Cause I'm having the exact same problem and even when I used malware and spybot I can't fix it



You try deleting your browser add-ons and toolbars and such? also delete older versions of java(newest being version 7 update 2) and get the latest one here: http://www.oracle.com/technetwork/java/javase/downloads/index.html , download the JRE.

Edited by Jelerak, 20 January 2012 - 11:45 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users