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Same 9News Hijack problem that seems to be going around


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3 replies to this topic

#1 Ronule

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Posted 19 January 2012 - 11:09 PM

I've noticed a few threads with the same problem, but I didn't know if I could basically just follow the steps given to them, and do it myself, or if everything required needs expert supervision, and I would need to make my own thread. If the former, just let me know and I'll just follow another thread's steps.

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#2 Broni

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Posted 20 January 2012 - 01:04 AM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 Ronule

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Posted 20 January 2012 - 05:13 AM

Results of screen317's Security Check version 0.99.24
Windows Vista x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 22
Java™ 6 Update 3
Out of date Java installed!
Adobe Flash Player 11.1.102.55
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Trend Micro BM TMBMSRV.exe
``````````End of Log````````````

Farbar Service Scanner Version: 18-01-2012 01
Ran by Ronule (administrator) on 20-01-2012 at 04:08:08
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking LEGACY_MpsSvc: Attention! Unable to open LEGACY_MpsSvc\0000 registry key. The key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open bfe registry key. The service key does not exist.
Checking LEGACY_bfe: Attention! Unable to open LEGACY_bfe\0000 registry key. The key does not exist.

mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.


Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.
Checking LEGACY_SDRSVC: Attention! Unable to open LEGACY_SDRSVC\0000 registry key. The key does not exist.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


Windows Update:
===========
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Disabled. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


File Check:
========
C:\Windows\System32\nsisvc.dll
[2008-01-20 21:49] - [2008-01-20 21:49] - 0024576 ____A (Microsoft Corporation) ACB62BAA1C319B17752553DF3026EEEB

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\SysWOW64\dhcpcsvc.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll
[2011-04-14 20:50] - [2011-03-02 11:12] - 0117760 ____A (Microsoft Corporation) 06230F1B721494A6DF8D47FD395BB1B0

C:\Windows\System32\mpssvc.dll
[2010-02-13 19:25] - [2009-04-11 02:11] - 0603136 ____A (Microsoft Corporation) 897E3BAF68BA406A61682AE39C83900C

C:\Windows\System32\bfe.dll
[2010-02-13 19:24] - [2009-04-11 02:11] - 0458240 ____A (Microsoft Corporation) FFB96C2589FFA60473EAD78B39FBDE29

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll
[2008-01-20 21:47] - [2008-01-20 21:47] - 0128000 ____A (Microsoft Corporation) 4FF71B076A7760FE75EA5AE2D0EE0018

C:\Windows\System32\vssvc.exe
[2010-02-13 19:25] - [2009-04-11 02:11] - 1433600 ____A (Microsoft Corporation) B75232DAD33BFD95BF6F0A3E6BFF51E1

C:\Windows\System32\wscsvc.dll
[2010-02-13 19:24] - [2009-04-11 02:11] - 0074752 ____A (Microsoft Corporation) 9EA3E6D0EF7A5C2B9181961052A4B01A

C:\Windows\System32\wbem\WMIsvc.dll
[2010-02-13 19:25] - [2009-04-11 02:11] - 0221696 ____A (Microsoft Corporation) D2E7296ED1BD26D8DB2799770C077A02

C:\Windows\System32\wuaueng.dll
[2010-02-13 15:25] - [2009-08-06 21:24] - 2424024 ____A (Microsoft Corporation) FB3796754FE00F0BDC87A36F164A5F4D

C:\Windows\System32\qmgr.dll
[2010-02-13 19:25] - [2009-04-11 02:11] - 1081856 ____A (Microsoft Corporation) 6D316F4859634071CC25C4FD4589AD2C

C:\Windows\System32\es.dll
[2010-02-13 19:25] - [2009-04-11 02:11] - 0361984 ____A (Microsoft Corporation) E12F22B73F153DECE721CD45EC05B4AF

C:\Windows\System32\cryptsvc.dll
[2010-02-13 19:25] - [2009-04-11 02:11] - 0166912 ____A (Microsoft Corporation) 18918613E63F387CDE4D95CA7D49DCF7

C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2010-02-13 19:25] - [2009-04-11 02:11] - 0719872 ____A (Microsoft Corporation) CF8B9A3A5E7DC57724A89D0C3E8CF9EF



**** End of log ****

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.19.01

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 8.0.6001.19170
Ronule :: RONULE-PC [administrator]

Protection: Enabled

1/20/2012 4:11:48 AM
mbam-log-2012-01-20 (04-16-46).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 181917
Time elapsed: 4 minute(s), 29 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Ronule\AppData\Local\Temp\0.343399597052399fdrgs.exe (Trojan.FakeMS) -> No action taken.

(end)

MiniToolBox by Farbar Version: 18-01-2012
Ran by Ronule (administrator) on 20-01-2012 at 04:10:01
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.http", "127.0.0.1"
"network.proxy.http_port", 61495
"network.proxy.type", 4
========================= Hosts content: =================================

::1 localhost





aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-20 04:21:10
-----------------------------
04:21:10.277 OS Version: Windows x64 6.0.6002 Service Pack 2
04:21:10.277 Number of processors: 4 586 0x170A
04:21:10.278 ComputerName: RONULE-PC UserName: Ronule
04:21:14.933 Initialize success
04:22:13.454 AVAST engine defs: 12011902
04:22:24.022 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
04:22:24.024 Disk 0 Vendor: ST350041 CC38 Size: 476940MB BusType: 3
04:22:24.045 Disk 0 MBR read successfully
04:22:24.046 Disk 0 MBR scan
04:22:24.049 Disk 0 Windows VISTA default MBR code
04:22:24.059 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 476938 MB offset 2048
04:22:24.063 Service scanning
04:22:25.077 Modules scanning
04:22:25.079 Disk 0 trace - called modules:
04:22:25.101 ntoskrnl.exe CLASSPNP.SYS disk.sys iastorv.sys hal.dll
04:22:25.104 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007cf8730]
04:22:25.107 3 CLASSPNP.SYS[fffffa6000eb9c33] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8006439050]
04:22:32.619 AVAST engine scan C:\Windows
04:22:39.643 AVAST engine scan C:\Windows\system32
04:22:53.241 File: C:\Windows\system32\consrv.dll **INFECTED** Win32:Sirefef-HO [Rtk]
04:25:04.210 AVAST engine scan C:\Windows\system32\drivers
04:25:35.747 AVAST engine scan C:\Users\Ronule
05:01:50.044 Disk 0 MBR has been saved successfully to "C:\Users\Ronule\Desktop\MBR.dat"
05:01:50.046 The log file has been saved successfully to "C:\Users\Ronule\Desktop\aswMBR.txt"


aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-20 04:21:10
-----------------------------
04:21:10.277 OS Version: Windows x64 6.0.6002 Service Pack 2
04:21:10.277 Number of processors: 4 586 0x170A
04:21:10.278 ComputerName: RONULE-PC UserName: Ronule
04:21:14.933 Initialize success
04:22:13.454 AVAST engine defs: 12011902
04:22:24.022 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
04:22:24.024 Disk 0 Vendor: ST350041 CC38 Size: 476940MB BusType: 3
04:22:24.045 Disk 0 MBR read successfully
04:22:24.046 Disk 0 MBR scan
04:22:24.049 Disk 0 Windows VISTA default MBR code
04:22:24.059 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 476938 MB offset 2048
04:22:24.063 Service scanning
04:22:25.077 Modules scanning
04:22:25.079 Disk 0 trace - called modules:
04:22:25.101 ntoskrnl.exe CLASSPNP.SYS disk.sys iastorv.sys hal.dll
04:22:25.104 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007cf8730]
04:22:25.107 3 CLASSPNP.SYS[fffffa6000eb9c33] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8006439050]
04:22:32.619 AVAST engine scan C:\Windows
04:22:39.643 AVAST engine scan C:\Windows\system32
04:22:53.241 File: C:\Windows\system32\consrv.dll **INFECTED** Win32:Sirefef-HO [Rtk]
04:25:04.210 AVAST engine scan C:\Windows\system32\drivers
04:25:35.747 AVAST engine scan C:\Users\Ronule
05:01:50.044 Disk 0 MBR has been saved successfully to "C:\Users\Ronule\Desktop\MBR.dat"
05:01:50.046 The log file has been saved successfully to "C:\Users\Ronule\Desktop\aswMBR.txt"
05:06:19.068 AVAST engine scan C:\ProgramData
05:09:30.258 Scan finished successfully
05:09:52.007 Disk 0 MBR has been saved successfully to "C:\Users\Ronule\Desktop\MBR.dat"
05:09:52.011 The log file has been saved successfully to "C:\Users\Ronule\Desktop\aswMBR.txt"

#4 Broni

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Posted 20 January 2012 - 12:24 PM

You have more serious issues.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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