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getting stuck at "starting windows" page


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#1 J-SiN

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Posted 19 January 2012 - 10:25 PM

Not sure whats goin on at first I thought maybe had some malware hidden so a ran an eset scan AND a malwarebytes scan
neither found anything

not sure whats going on but its getting more and more

usualy it would take about 20 seconds or so from the time i turn it on to the log in screen

now sometimes Ill turn it on and it will stay at the loading windows screen somtimes a couple minutes to 5 mins then make its way to the log in screen

what has happened?

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#2 noknojon

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Posted 20 January 2012 - 02:10 AM

Hi -
You do not add if you can log on with Safe mode, or use System Restore back to a week or so back -

Thanks -

#3 J-SiN

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Posted 20 January 2012 - 06:19 AM

yes I can log into safe mode no problem
and system restore has never worked since I loaded Win 7 onto this laptop that came with Vista originally

#4 J-SiN

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Posted 21 January 2012 - 09:17 AM

anyone know whats causing this?

#5 Allan

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Posted 21 January 2012 - 09:27 AM

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.




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