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BSOD after burning useing convert x to dvd


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#1 joset1985

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Posted 19 January 2012 - 05:25 PM

hi

i am getting a little annoyed of the BSOD that i keep getting after i burn using a convert x to dvd and i have been on this site research the problems and i have used the memtest+86 and the mem test comes out fine and i did a last know good configuration and nothing has changed and i have the blue scanner view and here is was i have been getting..

011912-15272-01.dmp 1/19/2012 10:02:36 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000000 00000000`00000002 00000000`00000008 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+7cc40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc40 C:\windows\Minidump\011912-15272-01.dmp 4 15 7601 262,144

can someone please help me

Edited by joset1985, 19 January 2012 - 05:26 PM.


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#2 a_cup

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Posted 26 January 2012 - 12:43 PM

Hi joset1985,

Have you recently installed, updated, or changed any thing? Check that you have all the critical updates for Windows as well as the ones from the manufacturer of your computer.

If the BSOD happened just after using the Convert x I would look into this program as possibly causing the driver conflict

Check event viewer and see if you can find a source for the error
http://www.bleepingcomputer.com/forums/topic40108.html'>How To Use the Event Viewer Applet

Look in Device Manager and see if there are any red X's or yellow !..Right click on 'my computer'..Click 'manage'...Click 'device manager'..If you see a red X..the driver is disabled ...A yellow ! means there is a conflict....The following link will walk you through how to use device manager...
What is the Device Manager?


Pauline
edited to add convert x as possible problem

Edited by a_cup, 26 January 2012 - 12:46 PM.


#3 rotor123

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Posted 26 January 2012 - 06:19 PM

IS the problem happening from the conversion or the burning?

As a test can you set it to not burn and just save the output folder and see what happens that way.

Also:
http://www.videohelp.com/tools/ConvertXtoDVD#usercomments

Did you pay for it? According to the comments problems with quality.

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