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HiJackThis log, Please Diagnose

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6 replies to this topic

#1 vgstudio


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  • 3 posts
  • Local time:05:05 AM

Posted 19 January 2012 - 03:24 PM

I'm just following the Lawrence Abrams tutorial - please forgive me, I'm not sure if I'm allowed to post this log here or not. Thanks for understanding and any help.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:04:31 PM, on 1/19/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Silicon Image\SiI31xx HBA Wakeup Utility\SiHbaWakeupService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Boot Camp\KbdMgr.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Documents and Settings\GinaV\Local Settings\Application Data\Akamai\netsession_win.exe
C:\Program Files\ooVoo\oovoo.exe
C:\Documents and Settings\GinaV\Local Settings\Application Data\Akamai\netsession_win.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://usatoday.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.*.*;*.local
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: (no name) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - (no file)
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IRW] C:\WINDOWS\system32\IRW.exe
O4 - HKLM\..\Run: [Apple_KbdMgr] C:\Program Files\Boot Camp\KbdMgr.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [USBDetector] C:\USBStorage\USBDetector.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Documents and Settings\GinaV\Local Settings\Application Data\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [ooVoo.exe] C:\Program Files\ooVoo\oovoo.exe /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [adaware] reg.exe delete "HKCU\Software\AppDataLow\Software\adaware" /f (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [adaware_XP] reg.exe delete "HKCU\Software\adaware" /f (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [adaware] reg.exe delete "HKCU\Software\AppDataLow\Software\adaware" /f (User 'Default user')
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart17.exe
O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://companyweb
O15 - Trusted Zone: http://*.mcafee.com (HKLM)
O15 - Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://www.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)
O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)
O16 - DPF: {03A89EFD-E023-A200-A22D-45F77558EB4C} (ILINCInstall102 Class) - https://content10.ilinc.com/download/AXCltInstall.dll
O16 - DPF: {03DED275-9DA6-450E-8A34-26684B2DDC78} (MOVEitUpDownWiz Class) - https://moveitdmz102.urscorp.com/COM/MOVEitUploadWizard4.5.0.ocx
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://archibus.webex.com/client/T27LC/webex/ieatgpc.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=722
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = v-gstudio2.local
O17 - HKLM\Software\..\Telephony: DomainName = v-gstudio2.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = v-gstudio2.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = v-gstudio2.local
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Filter hijack: text/html - {36f1661e-d616-4d75-a3f0-49be6a994a54} - (no file)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Apple OS Switch Manager (AppleOSSMgr) - Unknown owner - C:\WINDOWS\system32\AppleOSSMgr.exe
O23 - Service: Apple Time Service (AppleTimeSrv) - Apple Inc. - C:\WINDOWS\system32\AppleTimeSrv.exe
O23 - Service: Autodesk Network Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskNetSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: FLEXnet Licensing Service - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: FlipShare Server (FlipShareServer) - Unknown owner - C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: SiI31xx HBA Wakeup Utility (SiHbaWakeupService) - Unknown owner - C:\Program Files\Silicon Image\SiI31xx HBA Wakeup Utility\SiHbaWakeupService.exe

End of file - 14347 bytes

Mod Edit: Moved topic from Am I Infected to Malware Removal Logs.~ Queen-Evie

Edited by Queen-Evie, 19 January 2012 - 06:15 PM.

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#2 CatByte


    bleepin' tiger

  • Malware Response Team
  • 14,664 posts
  • Gender:Not Telling
  • Location:Canada
  • Local time:06:05 AM

Posted 19 January 2012 - 09:19 PM

What symptoms are you experiencing?

Please do the following:

Please download DDS from either of these links


and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
Please include the contents of the following in your next reply:



Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.
  • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015

#3 vgstudio

  • Topic Starter

  • Members
  • 3 posts
  • Local time:05:05 AM

Posted 20 January 2012 - 02:08 PM

Thank you for replying. I will try to keep this succinct. It all started with malware, the xp security something. I finally got that eradicated, I think, and then ie8 started acting up. Redirecting my searches, popping up ad websites/pages, etc. I ran spybot, malwarebytes, spyware doctor, TDSSkiller, Ccleaner and of course Hijackthis. So it would seem that I was able to clean my system and then I would boot up the next time, after going home or the next morning and ie8 would be back at it. I even tried to do a system restore (which didn't finish correctly). Now I'm a little crippled, things aren't working right, so I tried to do a Windows repair this morning. IE6 now, :(. The links you sent for DDS.com, I was able to download, but when the scanner runs, it gets to a point and my computer freezes and I have to manually shut down and reboot. I tried 3 times, once in safe mode, same thing. I've waited once for 5 minutes, 12 minutes and once for 15 for it to finish and it never did.

I was able to download and run the scan for aswMBR. See below for the results of the scan and i've attached the .dat file as instructed also. I did not select fix MBR, didn't see that in your instructions.

I can email, but now I can't get back to system restore, if I try to click on a link in an email a window pops up "Locate Link Browser". Things are not great, obviously. What do you think, where should I go from here? System Restore removed some of my software, so the Hijackthis log is not accurate anymore, I can't run Spyware Dr. or Hijackthis. Malwarebytes will run but it now says it's the trial version. I'm assuming this is because of the failed System Restore.

Any advice is appreciated. I'm just about ready to reformat. What do you think?

Scan Log for aswMBR:

aswMBR version Copyright© 2011 AVAST Software
Run date: 2012-01-20 14:09:47
14:09:47.999 OS Version: Windows 5.1.2600 Service Pack 3
14:09:47.999 Number of processors: 2 586 0x1706
14:09:47.999 ComputerName: GINAV UserName: GinaV
14:09:49.952 Initialize success
14:11:10.530 AVAST engine defs: 12012000
14:11:25.124 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-10
14:11:25.124 Disk 0 Vendor: Hitachi_HTS542520K9SA00 BBDAC3GP Size: 190782MB BusType: 3
14:11:25.155 Disk 0 MBR read successfully
14:11:25.171 Disk 0 MBR scan
14:11:25.265 Disk 0 Windows XP default MBR code
14:11:25.280 Disk 0 Partition 1 00 EE GPT 200 MB offset 1
14:11:25.327 Disk 0 Partition 2 00 AF HFS / HFS+ 86912 MB offset 409640
14:11:25.358 Disk 0 Partition 3 80 (A) 07 HPFS/NTFS NTFS 103542 MB offset 178667560
14:11:25.421 Disk 0 scanning sectors +390721928
14:11:25.968 Disk 0 scanning C:\WINDOWS\system32\drivers
14:11:48.843 Service scanning
14:11:49.999 Modules scanning
14:12:03.530 Disk 0 trace - called modules:
14:12:04.062 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys
14:12:04.062 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8ad8aab8]
14:12:04.077 3 CLASSPNP.SYS[b8108fd7] -> nt!IofCallDriver -> \Device\0000007e[0x8adcdf18]
14:12:04.077 5 ACPI.sys[b7f7f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-10[0x8adc7940]
14:12:05.312 AVAST engine scan C:\WINDOWS
14:12:19.640 AVAST engine scan C:\WINDOWS\system32
14:15:48.187 AVAST engine scan C:\WINDOWS\system32\drivers
14:16:03.327 AVAST engine scan C:\Documents and Settings\GinaV
14:28:27.499 AVAST engine scan C:\Documents and Settings\All Users
14:35:01.343 Scan finished successfully
14:38:53.780 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\GinaV\Desktop\MBR.dat"
14:38:53.780 The log file has been saved successfully to "C:\Documents and Settings\GinaV\Desktop\aswMBR.txt"

Attached Files

  • Attached File  MBR.zip   519bytes   0 downloads

Edited by vgstudio, 20 January 2012 - 02:43 PM.

#4 CatByte


    bleepin' tiger

  • Malware Response Team
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  • Location:Canada
  • Local time:06:05 AM

Posted 20 January 2012 - 05:18 PM


Please do the following:

Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015

#5 vgstudio

  • Topic Starter

  • Members
  • 3 posts
  • Local time:05:05 AM

Posted 26 January 2012 - 12:01 PM

Ok, I don't know if I can explain this satisfactorily or not, but here goes. I ran Malwarebytes, TDSSkiller, Spybot S&D, Spyware Dr., Adaware and Ccleaner. None of them seemed to help. After I ran and posted my log files for you of aswMBR, my system was so crippled that I did a Windows repair. After that, I booted into safemode and ran Malwarebytes again, it did find something else and I cleaned it off. Since then I've been back to normal. I reinstalled my McAfee and that worked this time and also I've run all the windows updates to get back to IE8 and such. So far so good, right? For me yes.

Then this morning, one of my folks here at the office, had the google search redirect start on his machine as well. Same websites that I was getting. :( Ughhhh. So now I'm still ok, I've run Malwarebytes on his machine in both safe mode and normal and we ran TDSSkiller as you suggested as well. TDSSkiller found a problem and I chose cure and the reboot hung up. I powered down and let it boot up normally and ran Malwarebytes again, then TDSSkiller. Both said we were clean. So far so good, no redirect out of IE8 google search.

What would you do from here? I really appreciate your time and effort.

#6 CatByte


    bleepin' tiger

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Posted 26 January 2012 - 06:30 PM

run ESET on-line scanner on both machines

what did TDSSKiller find?

also if all the machines connect through a common router - the router may have been hijacked. How many machines are connected?

Try resetting the router:
  • This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router.
  • Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).
  • If you don’t know the router's default password, you can look it up. HERE
  • You also need to reconfigure any security settings you had in place prior to the reset.
  • You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.

I suggest running an antivirus and MBAM scan on every machine

Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Edited by CatByte, 26 January 2012 - 06:31 PM.

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#7 CatByte


    bleepin' tiger

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Posted 04 February 2012 - 07:39 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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