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C:\Windows\TEMP\IswTmp\WH\0 (1.1mb)


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5 replies to this topic

#1 Tonsofice

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Posted 19 January 2012 - 03:07 PM

Hi there,

About a week ago I noticed CCleaner was always deleting C:\Windows\TEMP\IswTmp\WH\0 (1,136kb) , even if I hadn't been surfing the internet. This had never happened before. After my dad had been on the computer I did have 3 errors in my TEMP files , microsoft pop up showed there was errors and I sent the file report, however I do not know how to find those error messages again. I also noticed that when visiting my bank website Chase.com, the connect is yellow, and not green any more which also had never happened. The description for the file says "Windows NT BASE API Client DLL". Im using MS windows 7 home premium 64-bit sp 1,if any more info is needed ill be glad to post, any help would be appreciated!! thank you :)

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#2 boopme

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Posted 22 January 2012 - 04:03 PM

That malware makes a lot of changes. ThreatExpert

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1 <<<== Use this one first.

Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#3 Tonsofice

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Posted 23 January 2012 - 01:00 AM

MiniToolBox by Farbar Version: 18-01-2012
Ran by chris (administrator) on 22-01-2012 at 21:49:39
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)
802.11n Wireless LAN Card = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : hp410
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 1C-65-9D-78-4F-1A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : D4-85-64-C1-7F-1B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::34a4:6ae4:9985:5ead%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.68(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, January 22, 2012 9:21:36 PM
Lease Expires . . . . . . . . . . : Monday, January 23, 2012 9:21:35 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 265586020
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-29-B9-86-D4-85-64-A3-B1-33
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{2A08D9B6-7249-43A9-B7FB-56C475278842}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1899:1fb7:9339:2e25(Preferred)
Link-local IPv6 Address . . . . . : fe80::1899:1fb7:9339:2e25%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.gateway.2wire.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: homeportal
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.224.48
74.125.224.51
74.125.224.52
74.125.224.49
74.125.224.50


Pinging google.com [74.125.224.84] with 32 bytes of data:
Reply from 74.125.224.84: bytes=32 time=30ms TTL=53
Reply from 74.125.224.84: bytes=32 time=28ms TTL=53

Ping statistics for 74.125.224.84:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 30ms, Average = 29ms
Server: homeportal
Address: 192.168.1.254

Name: yahoo.com
Addresses: 72.30.2.43
98.137.149.56
98.139.180.149
209.191.122.70


Pinging yahoo.com [72.30.2.43] with 32 bytes of data:
Reply from 72.30.2.43: bytes=32 time=29ms TTL=55
Reply from 72.30.2.43: bytes=32 time=26ms TTL=55

Ping statistics for 72.30.2.43:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 29ms, Average = 27ms
Server: homeportal
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
===========================================================================
Interface List
11...1c 65 9d 78 4f 1a ......802.11n Wireless LAN Card
10...d4 85 64 c1 7f 1b ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.68 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.68 276
192.168.1.68 255.255.255.255 On-link 192.168.1.68 276
192.168.1.255 255.255.255.255 On-link 192.168.1.68 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.68 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.68 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
15 58 ::/0 On-link
1 306 ::1/128 On-link
15 58 2001::/32 On-link
15 306 2001:0:5ef5:79fb:1899:1fb7:9339:2e25/128
On-link
10 276 fe80::/64 On-link
15 306 fe80::/64 On-link
15 306 fe80::1899:1fb7:9339:2e25/128
On-link
10 276 fe80::34a4:6ae4:9985:5ead/128
On-link
1 306 ff00::/8 On-link
15 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/22/2012 09:22:59 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/22/2012 03:09:58 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (01/22/2012 02:11:44 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (01/22/2012 02:11:34 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (01/22/2012 00:49:31 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (01/22/2012 00:18:10 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/21/2012 00:10:12 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/21/2012 11:50:14 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/20/2012 03:24:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (01/20/2012 03:24:04 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (01/22/2012 09:22:38 PM) (Source: Service Control Manager) (User: )
Description: The LibUsb-Win32 - Daemon, Version 0.1.10.1 service failed to start due to the following error:
%%2

Error: (01/22/2012 09:21:25 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\drivers\libusb0.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (01/22/2012 09:21:25 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\drivers\libusb0.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (01/22/2012 00:17:49 PM) (Source: Service Control Manager) (User: )
Description: The LibUsb-Win32 - Daemon, Version 0.1.10.1 service failed to start due to the following error:
%%2

Error: (01/22/2012 00:16:35 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\drivers\libusb0.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (01/22/2012 00:16:34 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\drivers\libusb0.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (01/21/2012 11:49:55 AM) (Source: Service Control Manager) (User: )
Description: The LibUsb-Win32 - Daemon, Version 0.1.10.1 service failed to start due to the following error:
%%2

Error: (01/21/2012 11:49:12 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\drivers\libusb0.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (01/21/2012 11:49:12 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\drivers\libusb0.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (01/20/2012 01:53:19 PM) (Source: Service Control Manager) (User: )
Description: The LibUsb-Win32 - Daemon, Version 0.1.10.1 service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (01/22/2012 09:22:59 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/22/2012 03:09:58 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (01/22/2012 02:11:44 PM) (Source: SideBySide)(User: )
Description: c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dllc:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll2

Error: (01/22/2012 02:11:34 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (01/22/2012 00:49:31 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (01/22/2012 00:18:10 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/21/2012 00:10:12 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/21/2012 11:50:14 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (01/20/2012 03:24:15 PM) (Source: SideBySide)(User: )
Description: c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dllc:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll2

Error: (01/20/2012 03:24:04 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8


=========================== Installed Programs ============================

Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 10 ActiveX (Version: 10.0.42.34)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2011.0126.1749.31909)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.812.0)
ATI Catalyst Registration (Version: 3.00.0000)
ATI Stream SDK v2 Developer (Version: 2.3.0.0)
Bandisoft MPEG-1 Decoder
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 5.0.1438.0)
Bing Bar Platform (Version: 5.0.1438.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Build-a-lot 2 (Version: 2.2.0.95)
Call of Duty: Black Ops
Call of Duty: Black Ops - Multiplayer
Call of Duty: Modern Warfare 3
Call of Duty: Modern Warfare 3 - Multiplayer
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0126.1749.31909)
Catalyst Control Center InstallProxy (Version: 2011.0126.1749.31909)
ccc-core-static (Version: 2011.0126.1749.31909)
ccc-utility64 (Version: 2011.0126.1749.31909)
CCC Help English (Version: 2011.0126.1748.31909)
CCleaner (Version: 3.14)
Chuzzle Deluxe (Version: 2.2.0.95)
CinemaNow Media Manager (Version: 1.9.1.105)
Core Temp version 0.99.8 (Version: 0.99.8)
Curse Client (Version: 4.0.1.180)
CyberLink DVD Suite Deluxe (Version: 7.0.2823)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's Carnival Adventure (Version: 2.2.0.95)
DVD Menu Pack for HP MediaSmart Video (Version: 4.1.4030)
Escape Rosecliff Island (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Google Chrome (Version: 16.0.912.75)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.79)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.1.1.0 (Version: 1.00.0000)
HP Advisor (Version: 3.4.12850.3526)
HP Customer Experience Enhancements (Version: 6.0.1.4)
HP Game Console
HP Games (Version: 1.0.1.3)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP MediaSmart DVD (Version: 4.1.4229)
HP MediaSmart Music (Version: 4.1.4301)
HP MediaSmart Photo (Version: 4.1.4211)
HP MediaSmart SmartMenu (Version: 3.1.1.12)
HP MediaSmart Video (Version: 4.1.4214)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.3.0)
HP Odometer (Version: 2.10.0000)
HP Setup (Version: 8.1.4186.3400)
HP Support Information (Version: 10.1.0002)
HP Update (Version: 5.002.003.003)
HP Vision Hardware Diagnostics (Version: 2.1.2.27173)
Hulu Desktop (Version: 0.9.13)
HydraVision (Version: 4.2.166.0)
iTunes (Version: 10.5.2.11)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 27 (Version: 6.0.270)
Jewel Quest 3 (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 14.0.8089.726)
LabelPrint (Version: 2.5.2823)
Left 4 Dead 2
LightScribe System Software (Version: 1.18.15.1)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Default Manager (Version: 2.1.55.0)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Search Enhancement Pack (Version: 2.0.271.0)
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Movie Theme Pack for HP MediaSmart Video (Version: 4.1.4030)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NVIDIA PhysX (Version: 9.10.0513)
PC Tune-Up
PC Tune-Up (Version: 1.1.0.7)
PDF Complete Special Edition (Version: 3.5.111)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.6904)
PictureMover (Version: 3.5.0.28)
Plants vs. Zombies (Version: 2.2.0.95)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4022)
PowerDirector (Version: 8.0.2906)
PressReader (Version: 5.10.621.0)
PunkBuster Services (Version: 0.986)
QuickTime (Version: 7.69.80.9)
Ralink RT2860 Wireless LAN Card
Realtek High Definition Audio Driver (Version: 6.0.1.6132)
Recovery Manager (Version: 5.5.2926)
Roxio CinemaNow 2.0 (Version: 1.0.284)
Spybot - Search & Destroy (Version: 1.6.2)
Steam (Version: 1.0.0.0)
SUPERAntiSpyware (Version: 4.48.1000)
The Lord of the Rings FREE Trial (Version: 1.00.0000)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VC 9.0 Runtime (Version: 1.0.0)
Ventrilo Client (Version: 3.0.8)
Virtual Families (Version: 2.2.0.95)
Virtual Villagers - The Secret City (Version: 2.2.0.95)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VLC media player 1.1.5 (Version: 1.1.5)
Wheel of Fortune 2 (Version: 2.2.0.95)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR archiver
WMV9/VC-1 Video Playback (Version: 1.00.0000)
World of Warcraft (Version: 4.0.0.12911)
Zinio Reader 4 (Version: 4.0.2811)
ZoneAlarm Antivirus (Version: 10.1.065.000)
ZoneAlarm DataLock (Version: 10.1.065.000)
ZoneAlarm Extreme Security (Version: 10.1.065.000)
ZoneAlarm Firewall (Version: 10.1.065.000)
ZoneAlarm Security (Version: 10.1.065.000)
ZoneAlarm Security Toolbar (Version: 6.7.0.6)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 16%
Total physical RAM: 12287.29 MB
Available physical RAM: 10261.75 MB
Total Pagefile: 24572.77 MB
Available Pagefile: 22506.74 MB
Total Virtual: 4095.88 MB
Available Virtual: 3950.31 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:919.3 GB) (Free:763.47 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:12.11 GB) (Free:1.48 GB) NTFS

========================= Users: ========================================

User accounts for \\HP410

Administrator ASPNET chris
Guest

========================= Minidump Files ==================================

No minidump file found

**** End of log ****




Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.23.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
chris :: HP410 [administrator]

1/22/2012 9:54:07 PM
mbam-log-2012-01-22 (21-54-07).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled: Heuristics/Extra
Objects scanned: 36111
Time elapsed: 1 minute(s), 12 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 boopme

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Posted 23 January 2012 - 08:31 PM

Let me know how it's running.
Reset the HOSTS file
As this infection also changes your Windows HOSTS file, we want to replace this file with the default version for your operating system.
Some types of malware will alter the HOSTS file as part of its infection. Please follow the instructions provided in How do I reset the hosts file back to the default?

To reset the hosts file automatically,go HERE click the Posted Image button. Then just follow the prompts in the Fix it wizard.


OR
Click Run in the File Download dialog box or save MicrosoftFixit50267.msi to your Desktop and double-click on it to run. Then just follow the promots in the Fix it wizard.


Run TFC by OT (Temp File Cleaner)
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Tonsofice

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Posted 23 January 2012 - 10:41 PM

ok I reset the HOSTS file with Microsoft Fix it and I ran TFC, computer was prompted to reboot and I immediately did so.

the file C:\Windows\TEMP\IswTmp\WH\0 is still on my computer though and the IswSvc service is still running and I can't stop it either, says access is denied.

I also noticed the Zonealarm Browser security was placed on my msconfig startup, like it says in ThreatExpert. It also made a admin named CREATOR OWNER, with only special permissions checked.

the folder C:\ProgramFiles\CheckPoint\ZAForceField is on my computer as well, with all the files listed on ThreatExpert.

#6 boopme

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Posted 24 January 2012 - 07:45 PM

I think we should get a deeper look so we don't crash the PC.

Please go here....Preparation Guide .

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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