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Trojan:Win32/EyeStye.C!cgf Infection


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11 replies to this topic

#1 Mark_H

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Posted 19 January 2012 - 01:00 PM

Hi,

MSE warned me that i was infected with - Trojan:Win32/EyeStye.C!cgf - I asked to remove, each time re-infected.

Fullscan with Malwarebytes - 11 infection - removed, all seems well.

Looking at other people who have been infected this is only a temporary measure and the PC is still infected.

Can someone please help determine if I am still infected and if so, guide me through the steps to clean the PC.

Many thanks,


Mark

BC AdBot (Login to Remove)

 


#2 Broni

Broni

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Posted 19 January 2012 - 01:34 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Mark_H

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Posted 19 January 2012 - 02:36 PM

First of all thank you for assistance - much appreciated!!!

Results of Security Check

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 26
Out of date Java installed!
Adobe Reader X (10.1.1)
Mozilla Firefox (x86 en-GB..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
``````````End of Log````````````

#4 Mark_H

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Posted 19 January 2012 - 02:39 PM

Results of Farbar Service Scanner:

Farbar Service Scanner Version: 18-01-2012 01
Ran by Mark (administrator) on 19-01-2012 at 19:38:05
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#5 Mark_H

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Posted 19 January 2012 - 02:43 PM

Results of Minitoolbox:

MiniToolBox by Farbar Version: 18-01-2012
Ran by Mark (administrator) on 19-01-2012 at 19:41:58
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Dell Wireless 1510 Wireless-N WLAN Mini-Card = Wireless Network Connection (Connected)
Broadcom NetXtreme 57xx Gigabit Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Mark-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : C4-17-FE-63-15-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1510 Wireless-N WLAN Mini-Card
Physical Address. . . . . . . . . : C4-17-FE-63-15-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::810d:cc32:fd8a:97c8%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 19 January 2012 19:30:39
Lease Expires . . . . . . . . . . : 20 January 2012 19:30:38
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 230955006
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B5-91-7C-00-26-B9-1B-48-6C
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-26-B9-1B-48-6C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C1D8964E-DF5B-4026-BF61-5E8BFCA89248}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{29F1287E-5F81-4C61-9075-A65839345381}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DE881651-9665-49C4-A13E-D133A2B5869D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1401:3293:b294:6390(Preferred)
Link-local IPv6 Address . . . . . : fe80::1401:3293:b294:6390%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: google-public-dns-a.google.com
Address: 8.8.8.8

Name: google.com
Addresses: 173.194.67.106
173.194.67.104
173.194.67.103
173.194.67.147
173.194.67.105
173.194.67.99


Pinging google.com [173.194.67.106] with 32 bytes of data:
Reply from 173.194.67.106: bytes=32 time=33ms TTL=48
Reply from 173.194.67.106: bytes=32 time=36ms TTL=48

Ping statistics for 173.194.67.106:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 36ms, Average = 34ms
Server: google-public-dns-a.google.com
Address: 8.8.8.8

Name: yahoo.com
Addresses: 209.191.122.70
72.30.2.43
98.137.149.56
98.139.180.149


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=152ms TTL=50
Reply from 209.191.122.70: bytes=32 time=150ms TTL=50

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 150ms, Maximum = 152ms, Average = 151ms
Server: google-public-dns-a.google.com
Address: 8.8.8.8

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
14...c4 17 fe 63 15 10 ......Microsoft Virtual WiFi Miniport Adapter
11...c4 17 fe 63 15 10 ......Dell Wireless 1510 Wireless-N WLAN Mini-Card
10...00 26 b9 1b 48 6c ......Broadcom NetXtreme 57xx Gigabit Controller
1...........................Software Loopback Interface 1
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.19 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.19 281
192.168.0.19 255.255.255.255 On-link 192.168.0.19 281
192.168.0.255 255.255.255.255 On-link 192.168.0.19 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.19 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.19 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:1401:3293:b294:6390/128
On-link
11 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::1401:3293:b294:6390/128
On-link
11 281 fe80::810d:cc32:fd8a:97c8/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/19/2012 00:11:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.

Error: (01/19/2012 00:10:29 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.

Error: (01/17/2012 02:52:46 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.

Error: (01/17/2012 02:52:02 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.

Error: (01/17/2012 02:23:14 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program HP Update Client because of this error.

Program: HP Update Client
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: 00000000
Disk type: 0

Error: (01/17/2012 02:23:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: HPWUCli.exe, version: 5.0.9.0, time stamp: 0x4acfa581
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000096
Fault offset: 0x005d1e14
Faulting process id: 0x628
Faulting application start time: 0xHPWUCli.exe0
Faulting application path: HPWUCli.exe1
Faulting module path: HPWUCli.exe2
Report Id: HPWUCli.exe3

Error: (01/17/2012 02:21:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 18931860

Error: (01/17/2012 02:21:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 18931860

Error: (01/17/2012 02:21:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/17/2012 02:21:06 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 18930846


System errors:
=============
Error: (01/19/2012 07:31:01 PM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (01/19/2012 07:30:11 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (01/19/2012 06:03:21 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (01/19/2012 05:29:33 PM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (01/19/2012 05:28:44 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (01/19/2012 05:27:29 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (01/19/2012 05:24:47 PM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (01/19/2012 05:23:57 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (01/19/2012 05:22:42 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (01/19/2012 09:42:05 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)


Microsoft Office Sessions:
=========================
Error: (10/25/2011 07:27:44 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time. This session ended with a crash.

Error: (10/25/2011 09:16:49 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 4 seconds with 0 seconds of active time. This session ended with a crash.

Error: (12/20/2010 03:00:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash.

Error: (12/19/2010 09:04:52 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 0 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system (Version: 12.0.6425.1000)
2600 (Version: 130.0.365.000)
2600_Help (Version: 82.0.242.000)
2600Trb (Version: 82.0.242.000)
64 Bit HP CIO Components Installer (Version: 7.2.8)
Adobe AIR (Version: 2.0.3.13070)
Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.0.1.60)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
AIO_CDB_ProductContext (Version: 130.0.365.000)
AIO_CDB_Software (Version: 130.0.365.000)
AIO_Scan (Version: 130.0.421.000)
AMD APP SDK Runtime (Version: 2.4.595.10)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.825.0)
AVS Update Manager 1.0
AVS Video Converter 7
AVS4YOU Software Navigator 1.4
Bonjour (Version: 3.0.0.10)
Broadcom NetXtreme-I Netlink Driver and Management Installer (Version: 12.25.02)
BufferChm (Version: 140.0.212.000)
C309g-m (Version: 140.0.690.000)
Camtasia Studio 7 (Version: 7.1.0)
Canon MG5200 series MP Drivers
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Full Existing (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Full New (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Light (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Previews Common (Version: 2009.1124.2131.38610)
Catalyst Control Center Graphics Previews Vista (Version: 2009.1124.2131.38610)
Catalyst Control Center InstallProxy (Version: 2009.1124.2131.38610)
Catalyst Control Center InstallProxy (Version: 2010.0202.2335.42270)
Catalyst Control Center InstallProxy (Version: 2011.0901.2230.38549)
Catalyst Control Center Localization All (Version: 2009.1124.2131.38610)
Catalyst Control Center Localization All (Version: 2011.0901.2230.38549)
Catalyst Pro Control Center (Version: 2011.0901.2230.38549)
ccc-core-static (Version: 2009.1124.2131.38610)
ccc-utility64 (Version: 2009.1124.2131.38610)
ccc-utility64 (Version: 2011.0901.2230.38549)
CCC Help Chinese Standard (Version: 2009.1124.2130.38610)
CCC Help Chinese Standard (Version: 2011.0901.2229.38549)
CCC Help Chinese Traditional (Version: 2009.1124.2130.38610)
CCC Help Chinese Traditional (Version: 2011.0901.2229.38549)
CCC Help Danish (Version: 2009.1124.2130.38610)
CCC Help Danish (Version: 2011.0901.2229.38549)
CCC Help Dutch (Version: 2009.1124.2130.38610)
CCC Help Dutch (Version: 2011.0901.2229.38549)
CCC Help English (Version: 2009.1124.2130.38610)
CCC Help English (Version: 2011.0901.2229.38549)
CCC Help Finnish (Version: 2009.1124.2130.38610)
CCC Help Finnish (Version: 2011.0901.2229.38549)
CCC Help French (Version: 2009.1124.2130.38610)
CCC Help French (Version: 2011.0901.2229.38549)
CCC Help German (Version: 2009.1124.2130.38610)
CCC Help German (Version: 2011.0901.2229.38549)
CCC Help Italian (Version: 2009.1124.2130.38610)
CCC Help Italian (Version: 2011.0901.2229.38549)
CCC Help Japanese (Version: 2009.1124.2130.38610)
CCC Help Japanese (Version: 2011.0901.2229.38549)
CCC Help Korean (Version: 2009.1124.2130.38610)
CCC Help Korean (Version: 2011.0901.2229.38549)
CCC Help Norwegian (Version: 2009.1124.2130.38610)
CCC Help Norwegian (Version: 2011.0901.2229.38549)
CCC Help Portuguese (Version: 2009.1124.2130.38610)
CCC Help Portuguese (Version: 2011.0901.2229.38549)
CCC Help Russian (Version: 2009.1124.2130.38610)
CCC Help Russian (Version: 2011.0901.2229.38549)
CCC Help Spanish (Version: 2009.1124.2130.38610)
CCC Help Spanish (Version: 2011.0901.2229.38549)
CCC Help Swedish (Version: 2009.1124.2130.38610)
CCC Help Swedish (Version: 2011.0901.2229.38549)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Cisco WebEx Meeting Center for Internet Explorer (Version: 8.17.2100)
Copy (Version: 130.0.428.000)
Coupon Printer for Windows (Version: 5.0.0.0)
D3DX10 (Version: 15.4.2368.0902)
Dell Edoc Viewer (Version: 1.0.0)
Dell Touchpad (Version: 14.0.19.0)
Destinations (Version: 140.0.77.000)
DeviceDiscovery (Version: 140.0.212.000)
DocProc (Version: 13.0.0.0)
Dropbox (Version: 1.1.35)
DW WLAN Card Utility (Version: 5.60.48.35)
EasyBits GO
Fax (Version: 130.0.418.000)
Google Calendar Sync
GoToMeeting 4.8.0.723 (Version: 4.8.0.723)
GPBaseService2 (Version: 140.0.211.000)
Gygan
HD Tune 2.55
HP Customer Participation Program 14.0 (Version: 14.0)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Photo Creations (Version: 1.0.0.2024)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B (Version: 13.0)
HP Photosmart Premium C309g-m All-in-One Driver Software 14.0 Rel. 6 (Version: 14.0)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.002.002.002)
HPDiagnosticAlert (Version: 1.00.0000)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 140.0.212.000)
HPSSupply (Version: 140.0.211.000)
iCloud (Version: 1.0.2.17)
IDT Audio (Version: 1.0.6292.0)
ILytics ProfilerPlus™ Solo 64bit (Version: 3.0.5)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
iTunes (Version: 10.5.2.11)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 29 (64-bit) (Version: 6.0.290)
Java™ SE Development Kit 6 Update 24 (64-bit) (Version: 1.6.0.240)
Jawbone Updater (Version: 0.1)
Junk Mail filter update (Version: 15.4.3502.0922)
Line 6 Uninstaller (Version: )
Logitech Vid HD (Version: 7.2 (7248))
Logitech Webcam Software (Version: 12.10.1113)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
MarketResearch (Version: 140.0.212.000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft IntelliType Pro 8.0 (Version: 8.0.225.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Professional Hybrid 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mindjet MindManager 8 (Version: 8.2.319)
MobileNoter - 1 (Version: 2.4.8.874)
Mozilla Firefox 9.0.1 (x86 en-GB) (Version: 9.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NEC Electronics USB 3.0 Host Controller Driver (Version: 1.0.18.0)
Network64 (Version: 130.0.572.000)
Network64 (Version: 140.0.221.000)
Notepad++ (Version: 5.8.6)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Paint.NET v3.5.6 (Version: 3.56.0)
PDF-XChange 3
PowerDVD DX (Version: 8.3.6029)
PrimoPDF -- brought to you by Nitro PDF Software (Version: 5)
PS_AIO_06_C309g-m_SW_Min (Version: 140.0.690.000)
Qlock Pro
QuickTime (Version: 7.71.80.42)
QuickTransfer (Version: 140.0.98.000)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE 10.3 (Version: 10.3)
Roxio Creator DE 10.3 (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio Update Manager (Version: 6.0.0)
Scan (Version: 140.0.80.000)
Shop for HP Supplies (Version: 14.0)
Skype Click to Call (Version: 5.6.8442)
Skype™ 5.5 (Version: 5.5.124)
SmartWebPrinting (Version: 140.0.186.000)
SolutionCenter (Version: 140.0.213.000)
Status (Version: 140.0.212.000)
swMSM (Version: 12.0.0.1)
Texas Instruments PCIxx21/x515/xx12 drivers. (Version: 2.00.0005)
TextPad 5 (Version: 5.4.0)
TIPCI (Version: 2.00.0005)
Toolbox (Version: 140.0.428.000)
TrayApp (Version: 140.0.212.000)
UnloadSupport (Version: 11.0.0)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Utilities and SDK for UNIX-based Applications (Version: 10.0.6030.0)
WebEx
WebReg (Version: 140.0.212.017)
WIDCOMM Bluetooth Software (Version: 6.2.0.9603)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows XP Mode (Version: 1.3.7600.16423)
WinRAR archiver
X88 Pandora (Version: 3.1.4)
X88 Pandora 3.1.4 (Version: 3.1.2)
X88 Pandora Client - Beta (Version: 3.0.0)
X88 Pandora Client (Version: 3.0.5)
X88 Pandora Server (Version: 3.0.5)

========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 16308.17 MB
Available physical RAM: 10940.27 MB
Total Pagefile: 32614.54 MB
Available Pagefile: 16474.62 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.78 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:235.54 GB) (Free:79.76 GB) NTFS

========================= Users: ========================================

User accounts for \\MARK-PC

Administrator ASPNET Guest
Mark


**** End of log ****

#6 Mark_H

Mark_H
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  • Local time:05:41 PM

Posted 19 January 2012 - 02:46 PM

Results of Malwarebytes:

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.19.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Mark :: MARK-PC [administrator]

19/01/2012 19:44:25
mbam-log-2012-01-19 (19-44-25).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 199358
Time elapsed: 1 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#7 Mark_H

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Posted 19 January 2012 - 03:01 PM

Results of aswMBR Scan:

aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-19 19:51:14
-----------------------------
19:51:14.177 OS Version: Windows x64 6.1.7601 Service Pack 1
19:51:14.177 Number of processors: 8 586 0x1E05
19:51:14.178 ComputerName: MARK-PC UserName: Mark
19:51:15.302 Initialize success
19:53:32.674 AVAST engine defs: 12011901
19:53:40.382 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
19:53:40.386 Disk 0 Vendor: Intel___ 1.0. Size: 244206MB BusType: 8
19:53:40.393 Disk 0 MBR read successfully
19:53:40.398 Disk 0 MBR scan
19:53:40.404 Disk 0 Windows VISTA default MBR code
19:53:40.408 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 2055 MB offset 63
19:53:40.419 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 950 MB offset 4210688
19:53:40.446 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 241198 MB offset 6156288
19:53:40.474 Service scanning
19:53:40.931 Service MpNWMon C:\Windows\system32\DRIVERS\MpNWMon.sys **LOCKED** 32
19:53:41.552 Modules scanning
19:53:41.561 Disk 0 trace - called modules:
19:53:41.570 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
19:53:41.580 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800d7c5790]
19:53:41.589 3 CLASSPNP.SYS[fffff88001bc243f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa800d137050]
19:53:44.202 AVAST engine scan C:\Windows
19:53:45.797 AVAST engine scan C:\Windows\system32
19:55:11.188 AVAST engine scan C:\Windows\system32\drivers
19:55:18.337 AVAST engine scan C:\Users\Mark
19:58:27.320 AVAST engine scan C:\ProgramData
19:59:54.276 Scan finished successfully
20:00:26.005 Disk 0 MBR has been saved successfully to "C:\Users\Mark\Documents\MBR.dat"
20:00:26.012 The log file has been saved successfully to "C:\Users\Mark\Documents\aswMBR.txt"

#8 Broni

Broni

    The Coolest BC Computer


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Posted 19 January 2012 - 03:04 PM

MSE warned me that i was infected with - Trojan:Win32/EyeStye.C!cgf

Does it mention any file?
So far all looks clean to me.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 Mark_H

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Posted 19 January 2012 - 04:22 PM

Ran TFC.

ESET was clean.

MSE originally mentioned the following:

Trojan:Win32/EyeStye.N
TrojanDownloader.Java/OpenConnection.G
Trojan:Win32/EyeStye.C!cgf

MSE is clean now.

#10 Broni

Broni

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Posted 19 January 2012 - 05:08 PM

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

=======================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 Mark_H

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Posted 20 January 2012 - 11:42 AM

Hi Broni,

All done - thank you so much for your assistance.

Donation made.

Cheers,

Mark

#12 Broni

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Posted 20 January 2012 - 01:32 PM

You're very welcome Posted Image

...and thank you :)

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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