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ComboFix


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3 replies to this topic

#1 erik1

erik1

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:03:53 PM

Posted 19 January 2012 - 09:55 AM

I ran ComboFix and i need someone to review my notes from the scan


ComboFix 12-01-18.04 - kohler 01/18/2012 22:21:57.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2815.1230 [GMT -5:00]
Running from: c:\users\kohler\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\kohler\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check
.
.
((((((((((((((((((((((((( Files Created from 2011-12-19 to 2012-01-19 )))))))))))))))))))))))))))))))
.
.
2012-01-19 03:52 . 2012-01-19 03:52 -------- d-----w- c:\users\Jessica\AppData\Local\temp
2012-01-19 03:52 . 2012-01-19 03:52 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-19 03:03 . 2012-01-19 03:03 -------- d-----w- c:\users\kohler\AppData\Roaming\Tific
2012-01-11 00:59 . 2011-11-19 14:58 77312 ----a-w- c:\windows\system32\packager.dll
2012-01-11 00:59 . 2011-11-19 14:01 67072 ----a-w- c:\windows\SysWow64\packager.dll
2012-01-11 00:59 . 2011-11-17 06:41 1731920 ----a-w- c:\windows\system32\ntdll.dll
2012-01-11 00:59 . 2011-11-17 05:38 1292080 ----a-w- c:\windows\SysWow64\ntdll.dll
2012-01-11 00:59 . 2011-10-26 05:25 1572864 ----a-w- c:\windows\system32\quartz.dll
2012-01-11 00:59 . 2011-10-26 04:32 1328128 ----a-w- c:\windows\SysWow64\quartz.dll
2012-01-11 00:59 . 2011-10-26 05:25 366592 ----a-w- c:\windows\system32\qdvd.dll
2012-01-11 00:59 . 2011-10-26 04:32 514560 ----a-w- c:\windows\SysWow64\qdvd.dll
2012-01-10 07:33 . 2011-11-30 07:21 8822856 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{D6B28AB0-F2B3-4FB8-BE00-52AB8C11B4BF}\mpengine.dll
2012-01-10 02:57 . 2012-01-10 02:57 -------- d-----w- c:\programdata\Nuance
2012-01-10 02:17 . 2012-01-11 01:54 -------- d-----w- c:\users\kohler\AppData\Local\CrashDumps
2012-01-10 00:28 . 2012-01-10 00:29 -------- d-----w- c:\program files\Symantec
2012-01-10 00:28 . 2012-01-10 00:28 174200 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2012-01-10 00:28 . 2012-01-10 00:28 -------- d-----w- c:\program files\Common Files\Symantec Shared
2012-01-10 00:28 . 2012-01-10 00:28 -------- d-----w- c:\windows\system32\drivers\N360x64
2012-01-10 00:28 . 2012-01-10 00:28 -------- d-----w- c:\program files (x86)\Norton 360
2012-01-08 22:07 . 2012-01-08 22:07 -------- d-----w- c:\programdata\PCSettings
2012-01-08 14:46 . 2011-07-06 17:44 34288 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-01-08 14:29 . 2012-01-08 14:29 -------- d-----w- c:\program files (x86)\NortonInstaller
2012-01-03 13:22 . 2012-01-03 13:22 103864 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\nppdf32.dll
2011-12-31 18:39 . 2011-12-31 18:39 -------- d-----w- c:\users\kohler\AppData\Roaming\Malwarebytes
2011-12-31 18:39 . 2011-12-31 18:39 -------- d-----w- c:\programdata\Malwarebytes
2011-12-31 18:39 . 2011-12-31 19:09 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-24 04:52 . 2011-12-15 13:35 3145216 ----a-w- c:\windows\system32\win32k.sys
2011-11-24 00:40 . 2011-10-16 21:06 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-15 19:29 . 2010-01-16 17:03 270720 ------w- c:\windows\system32\MpSigStub.exe
2011-11-05 05:32 . 2011-12-15 13:35 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-05 04:26 . 2011-12-15 13:35 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-11-04 01:53 . 2011-12-16 08:02 2309120 ----a-w- c:\windows\system32\jscript9.dll
2011-11-04 01:44 . 2011-12-16 08:02 1390080 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 01:44 . 2011-12-16 08:02 1493504 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-04 01:34 . 2011-12-16 08:02 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-11-03 22:47 . 2011-12-16 08:02 1798144 ----a-w- c:\windows\SysWow64\jscript9.dll
2011-11-03 22:40 . 2011-12-16 08:02 1427456 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2011-11-03 22:39 . 2011-12-16 08:02 1127424 ----a-w- c:\windows\SysWow64\wininet.dll
2011-11-03 22:31 . 2011-12-16 08:02 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-10-26 05:21 . 2011-12-15 13:35 43520 ----a-w- c:\windows\system32\csrsrv.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-01-16 39408]
"BIBLauncher"="c:\program files (x86)\Business-in-a-Box\BIBLauncher.exe" [2011-03-15 901600]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2011-02-22 1497352]
"Exaktime SyncCenter"="c:\program files (x86)\Exaktime\TimeSummit\SyncCenter\SyncCenter.exe" [2010-05-19 665712]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-11-02 59240]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-11-13 421736]
"SearchSettings"="c:\program files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe" [2011-12-13 922976]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-01-04 37296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
.
c:\users\kohler\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2011-11-11 1155432]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-10-14 2111296]
WDSmartWare.lnk - c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe [2009-10-14 9085760]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-01 135664]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-01 135664]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-09-03 227232]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20111223.001\BHDrvx64.sys [2011-12-24 1157240]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20120117.002\IDSvia64.sys [2012-01-07 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\N360x64\0501000.01D\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 Application Updater;Application Updater;c:\program files (x86)\Application Updater\ApplicationUpdater.exe [2011-12-14 748440]
S2 MSSQL$EXAKTIME;SQL Server (EXAKTIME);c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2010-12-10 29293408]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe [2011-04-17 130008]
S2 WDDMService;WD SmartWare Drive Manager Service;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-10-14 116224]
S2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-06-16 20480]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-01-07 138360]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-01 12:52]
.
2012-01-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-01 12:52]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]
@Denied: (A) (Everyone)
"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]
"Key"="ActionsPane"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\program files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
.
**************************************************************************
.
Completion time: 2012-01-18 23:17:58 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-19 04:17
.
Pre-Run: 256,310,525,952 bytes free
Post-Run: 256,697,012,224 bytes free
.
- - End Of File - - 24AF56B1B8AC18E9C113DF57E97AD6E6

Edited by boopme, 19 January 2012 - 10:44 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:53 PM

Posted 24 January 2012 - 12:34 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:53 PM

Posted 26 January 2012 - 11:43 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#4 gringo_pr

gringo_pr

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Posted 29 January 2012 - 11:37 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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