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Getting Tidserv Activity 2 warnings


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#1 Chip4par

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Posted 18 January 2012 - 08:10 PM

MY SYSTEM:
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

Dell Vostro VOSTRO_400
Intel® Core™2 Quad CPU
Q6600 @ 2.4 GHz
1.58 GHz, 3.25 GB RAM
Physical Address Extension

In the last 2 days I have been receiveing pop up warnings from Symantec Norton Internet Security that I have Tidserv Activity 2 - it popped up as I was typing this!

I followed the instructions provided by Norton. I ran the FixTDSS 4 times twice it said I did not have the virus, then the pop up came up. The other 2 times I got a message 'Tool must be first run without -postboot.' I tried the Power Eraser. It ran successfully but did not rid me of the Tidserv. I have run a full scan with Norton in Safe Mode that ran for 3 hours. I am still getting the pop up warning.

Twice my reboots stopped with a blue screen advising that Windos boot was stopped to prevent damage to my computer. I powered of and restarted and had to boot to the 'most recent good boot' to get working again.

Any suggestions on a cure?

Thanks

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#2 Broni

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Posted 18 January 2012 - 09:49 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 Chip4par

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Posted 19 January 2012 - 11:41 AM

New thread posted with requested files and information 1/19/2012

Thanks




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