Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can't turn ON my "Windows Security" Auto updates.


  • Please log in to reply
7 replies to this topic

#1 fishin fool

fishin fool

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 18 January 2012 - 07:19 PM

I'm using Windows XP. On the "Windows Security Center" page I'm unable to turn ON the Automatic Updates. I've followed there directions and have gone to the "Control Panel" then to "Automatic Updates". On that particular page I'm able to highlight "Automatic (recommended)" to upload everyday at 2:00am. But my Windows security Center doesn't allow me to turn it ON. I'm not that advanced with computers so if anybody has a suggestion please speak basic. Thanks

BC AdBot (Login to Remove)

 


#2 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:04:15 AM

Posted 18 January 2012 - 09:44 PM

Hi Fishin -
Are the options to select Automatic Updates in any way "greyed out", meaning a bit harder to see and operate ??
http://www.kellys-korner-xp.com/regs_edits/updaterestore.reg
The link above from Kelleys Korner (very trusted site) may help you to restore this back to normal.
Worth a try -

Thank You -

#3 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:15 AM

Posted 18 January 2012 - 09:48 PM

Welcome aboard Posted Image

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#4 fishin fool

fishin fool
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 19 January 2012 - 08:23 AM

Farbar Service Scanner Version: 18-01-2012 01
Ran by Owner (administrator) on 19-01-2012 at 08:21:55
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========
wuauserv Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking LEGACY_wuauserv: Attention! Unable to open LEGACY_wuauserv\0000 registry key. The key does not exist.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys
[2008-11-07 00:48] - [2008-10-16 09:43] - 0138496 ____A (Microsoft Corporation) 7618D5218F2A614672EC61A80D854A37

C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(6) IPSec(4) mfetdi2k(9) NetBT(5) PSched(7) Tcpip(3)
0x09000000040000000100000002000000030000000900000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:15 AM

Posted 19 January 2012 - 12:39 PM

You have couple registry keys missing.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/



Please go to Start=>Run (alternatively use Windows key+R), type regedit and click OK.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
Right-Click Root and select Permissions...
Under Security type while Everyone is selected put a check mark in the box under Allow next to Full Control.
Click Apply and OK.
Download XP.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip downloaded file.

You'll find several files inside.
Double-click legacy_wuauserv.reg and confirm the prompt.
Double-click wuauserv.reg and confirm the prompt.

Please go back to the the Root key again while Everyone is selected remove check mark in the box under Allow next to Full Control and close the registry.

Restart computer.
Check on Windows updates, post new FSS log.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#6 fishin fool

fishin fool
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 20 January 2012 - 12:31 PM

i followed the instructions as posted, and here is the result...the 'keys' still do not exist. Ugh...

System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========
wuauserv Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wuauserv registry key. The service key does not exist.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys
[2008-11-07 00:48] - [2008-10-16 09:43] - 0138496 ____A (Microsoft Corporation) 7618D5218F2A614672EC61A80D854A37

C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x09000000040000000100000002000000030000000900000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

#7 fishin fool

fishin fool
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:15 PM

Posted 20 January 2012 - 01:26 PM

I did it a second time and EUREKA !!!! Thanks so much for the info. God Bless.

#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:15 AM

Posted 20 January 2012 - 01:37 PM

Post new FSS log.

I strongly suggest you create new topic in "Am I Infected" forum so we can run some checks.
Your problem didn't happen for no reason.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users