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Crashed with Blue Screen Numerous Times


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8 replies to this topic

#1 Mommy2535

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Posted 18 January 2012 - 06:56 PM

I am running Windows Vista Home Premium Sevice Pack 2, with my Dell Inspiron 32 bit laptop. We switched from Verizon wireless to Comcast about two months ago and my computer has crashed with the dreaded blue screen about 6 times. The top of the blue screen says "Kernal Stack- Inpage- Error". It also says it is a problem possibly with windows or something installed wrong and it shut down to prevent damage to my computer. It also says something about a crasg dump. Yesterday Windows Defender said I had "Trojan:Win32?Vundo.gen!AV, but I cleaned that up as soon as I saw it. I have also run Comodo, and Malwarebytes which said I was clean. I ran Reimage after seeing it on here and it said that I had a few stability problems? I am hoping someone can help me fix it myself, as Reimage said it would be $99. Thank you in advance!!


Ashley

Edited by hamluis, 19 January 2012 - 08:06 AM.
Moved from Vista to Am I Infected.


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#2 Allan

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Posted 19 January 2012 - 08:04 AM

I suggest you post in the Am I Infected forum to make sure your system is now malware-free.

#3 boopme

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Posted 19 January 2012 - 10:00 PM

Hello and welcome. please run these next.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 Mommy2535

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Posted 20 January 2012 - 07:44 AM

This is the Esets report. My computer was not wanting to let me run Mini tool box. Should I over ride and try it anyway? I just don't want to do more harm. Thanks.


C:\$RECYCLE.BIN\S-1-5-21-2958645595-241312595-3285539403-1000\$R47KKAX.exe Win32/OpenCandy application deleted - quarantined

#5 boopme

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Posted 20 January 2012 - 09:48 PM

Yes run it please
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Mommy2535

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Posted 22 January 2012 - 01:50 PM

MiniToolBox by Farbar Version: 18-01-2012
Ran by Ashley (administrator) on 22-01-2012 at 12:41:26
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller = Local Area Connection (Connected)
Dell Wireless 1395 WLAN Mini-Card = Wireless Network Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Ashley-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.tn.comcast.net.

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.tn.comcast.net.
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1F-3A-B8-70-70
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::db6:1f75:3be7:621e%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 17, 2012 11:07:33 PM
Lease Expires . . . . . . . . . . : Monday, January 23, 2012 11:08:08 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201334586
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-91-0B-0D-00-1D-09-52-84-07
DNS Servers . . . . . . . . . . . : 156.154.70.22
156.154.71.22
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.tn.comcast.net.
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-1D-09-52-84-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b469:ef83:247:3c32%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 17, 2012 11:07:25 PM
Lease Expires . . . . . . . . . . : Monday, January 23, 2012 11:08:08 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251665673
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-91-0B-0D-00-1D-09-52-84-07
DNS Servers . . . . . . . . . . . : 156.154.70.22
156.154.71.22
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:24e4:1e58:3f57:fe9b(Preferred)
Link-local IPv6 Address . . . . . : fe80::24e4:1e58:3f57:fe9b%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #11
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 156.154.70.22

Name: google.com.hsd1.tn.comcast.net
Address: 92.242.144.10



Pinging google.com [74.125.47.147] with 32 bytes of data:

Reply from 74.125.47.147: bytes=32 time=70ms TTL=52

Reply from 74.125.47.147: bytes=32 time=36ms TTL=52



Ping statistics for 74.125.47.147:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 36ms, Maximum = 70ms, Average = 53ms

Server: UnKnown
Address: 156.154.70.22

Name: yahoo.com.hsd1.tn.comcast.net
Address: 92.242.144.10



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=49ms TTL=50

Reply from 209.191.122.70: bytes=32 time=46ms TTL=50



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 46ms, Maximum = 49ms, Average = 47ms

Server: UnKnown
Address: 156.154.70.22

Name: bleepingcomputer.com.hsd1.tn.comcast.net
Address: 92.242.144.10



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time=12ms TTL=128

Reply from 127.0.0.1: bytes=32 time=4ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 4ms, Maximum = 12ms, Average = 8ms

===========================================================================
Interface List
12 ...00 1f 3a b8 70 70 ...... Dell Wireless 1395 WLAN Mini-Card
11 ...00 1d 09 52 84 07 ...... Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
1 ........................... Software Loopback Interface 1
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
14 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
15 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
23 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
16 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
18 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8
20 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #9
19 ...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
21 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #10
22 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #11
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 20
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.102 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 192.168.1.100 296
169.254.255.255 255.255.255.255 On-link 192.168.1.100 276
192.168.1.0 255.255.255.0 On-link 192.168.1.100 276
192.168.1.0 255.255.255.0 On-link 192.168.1.102 281
192.168.1.100 255.255.255.255 On-link 192.168.1.100 276
192.168.1.102 255.255.255.255 On-link 192.168.1.102 281
192.168.1.255 255.255.255.255 On-link 192.168.1.100 276
192.168.1.255 255.255.255.255 On-link 192.168.1.102 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.100 276
224.0.0.0 240.0.0.0 On-link 192.168.1.102 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.100 276
255.255.255.255 255.255.255.255 On-link 192.168.1.102 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 18 ::/0 On-link
1 306 ::1/128 On-link
10 18 2001::/32 On-link
10 266 2001:0:4137:9e76:24e4:1e58:3f57:fe9b/128
On-link
11 276 fe80::/64 On-link
12 281 fe80::/64 On-link
10 266 fe80::/64 On-link
12 281 fe80::db6:1f75:3be7:621e/128
On-link
10 266 fe80::24e4:1e58:3f57:fe9b/128
On-link
11 276 fe80::b469:ef83:247:3c32/128
On-link
1 306 ff00::/8 On-link
11 276 ff00::/8 On-link
10 266 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Catalog5 06 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 07 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\wpclsp.dll [72192] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\wpclsp.dll [72192] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\wpclsp.dll [72192] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\wpclsp.dll [72192] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\wpclsp.dll [72192] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\wpclsp.dll [72192] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\wpclsp.dll [72192] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\wpclsp.dll [72192] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\wpclsp.dll [72192] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 38 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 39 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 40 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 41 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 42 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 43 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 44 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 45 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 46 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 47 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 48 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 49 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 50 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 51 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/22/2012 09:44:34 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1898
Start Time: 01ccd8bd6825e410
Termination Time: 37

Error: (01/21/2012 10:22:09 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 16e8
Start Time: 01ccd86f49f748b0
Termination Time: 110

Error: (01/21/2012 01:02:58 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1cfc
Start Time: 01ccd772e4dd4620
Termination Time: 361

Error: (01/20/2012 06:56:15 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1108
Start Time: 01ccd6d8f91b1f30
Termination Time: 121

Error: (01/19/2012 00:34:26 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 145c
Start Time: 01ccd6390239ac41
Termination Time: 406

Error: (01/18/2012 05:29:06 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: a00
Start Time: 01ccd5ff3d334161
Termination Time: 145

Error: (01/18/2012 10:35:50 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1108
Start Time: 01ccd59fb92f5fc1
Termination Time: 70

Error: (01/17/2012 11:12:04 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1500
Start Time: 01ccd59f711abcc1
Termination Time: 32

Error: (01/17/2012 11:08:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/17/2012 11:03:48 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============

Microsoft Office Sessions:
=========================
Error: (10/28/2008 04:46:14 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 39 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 1.0.0)
Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Advanced Audio FX Engine
Advanced Video FX Engine
AIO_Scan (Version: 90.0.222.000)
Amazon MP3 Downloader 1.0.9
Bonjour (Version: 1.0.106)
BufferChm (Version: 90.0.146.000)
C4200 (Version: 90.0.222.000)
C4200_doccd (Version: 90.0.222.000)
c4200_Help (Version: 90.0.222.000)
COMODO GeekBuddy (Version: 3.3.217083.59)
COMODO Internet Security (Version: 5.5.64714.1383)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Conexant HDA D330 MDC V.92 Modem
Coupon Printer for Windows (Version: 5.0.0.1)
CustomerResearchQFolder (Version: 1.00.0000)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Support Software) (Version: 2.2.09085)
Dell Touchpad (Version: 7.1.103.4)
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card (Version: 4.170.25.12)
Destination Component (Version: 090.000.091.086)
DeviceDiscovery (Version: 110.0.180.000)
DeviceManagementQFolder (Version: 1.00.0000)
Digital Copy
Digital Line Detect (Version: 1.21)
DocProc (Version: 9.0.0.0)
DocProcQFolder (Version: 1.00.0000)
Dropbox (Version: 1.2.49)
ESET Online Scanner v3
eSupportQFolder (Version: 1.00.0000)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
Google Chrome (Version: 16.0.912.75)
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer (Version: 4.0.0.002)
HP Customer Participation Program 9.0 (Version: 9.0)
HP Imaging Device Functions 9.0 (Version: 9.0)
HP OCR Software 9.0 (Version: 9.0)
HP Photosmart All-In-One Software 9.0 (Version: 9.0)
HP Photosmart Essential 2.01 (Version: 2.01)
HP Photosmart Essential2.01 (Version: 1.01.0000)
HP Product Assistant (Version: 100.000.001.000)
HP Solution Center 9.0 (Version: 9.0)
HP Update (Version: 4.000.012.001)
HPProductAssistant (Version: 90.0.146.000)
HPSSupply (Version: 2.2.0.0000)
Intel® Matrix Storage Manager
iTunes (Version: 8.0.2.20)
Java Auto Updater (Version: 2.1.5.1)
Java™ 7 Update 1 (Version: 7.0.10)
Java™ SE Development Kit 7 (Version: 1.7.0.0)
KODAK EASYSHARE Gallery Upload ActiveX Control
Laptop Integrated Webcam Driver (1.03.02.0719)
Live! Cam Avatar Creator (Version: 4.6.0817.1)
Live! Cam Avatar v1.0 (Version: 1.0)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
MarketResearch (Version: 90.0.146.000)
MediaDirect (Version: 3.5)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Modem Diagnostic Tool (Version: 1.0.20.0)
MotoHelper 2.0.51 Driver 5.1.0 (Version: 2.0.51)
MotoHelper MergeModules (Version: 1.2.0)
Motorola Mobile Drivers Installation 5.1.0 (Version: 5.1.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music, Photos & Videos Launcher (Version: 1.00.0000)
MySims™ (Version: 1.00.0000)
NetWaiting (Version: 2.5.44)
OutlookAddinSetup (Version: 1.0.0)
PANTECH PC USB Modem Software (Version: 3.2.4074.1103)
PictureMover (Version: 3.2.1.12)
Product Documentation Launcher (Version: 1.00.0000)
PS_AIO_ProductContext (Version: 90.0.222.000)
PS_AIO_Software (Version: 90.0.222.000)
PS_AIO_Software_min (Version: 90.0.222.000)
PSSWCORE (Version: 2.01.0000)
QuickSet (Version: 8.2.17)
QuickTime (Version: 7.60.92.0)
Registry First Aid (Version: 7.1.1)
Reimage Repair (Version: 1.6.0.9)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE (Version: 10.1)
Roxio Creator DE (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Update Manager (Version: 6.0.0)
Scan (Version: 9.0.0.0)
SolutionCenter (Version: 90.0.146.000)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Status (Version: 110.0.180.000)
SUPERAntiSpyware (Version: 4.56.1000)
The Incredible Hulk Image Lab (Version: )
TomTom HOME 2.7.5.2014 (Version: 2.7.5.2014)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
Toolbox (Version: 90.0.146.000)
TrayApp (Version: 110.0.180.000)
UM150 Firmware Updates (Version: 1.0.0)
Uninstall Dual Mode Camera
Unity Web Player (Version: )
UnloadSupport (Version: 9.0.0)
VideoToolkit01 (Version: 90.0.146.000)
WebReg (Version: 90.0.146.000)
WinRAR archiver
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 62%
Total physical RAM: 3061.31 MB
Available physical RAM: 1155.96 MB
Total Pagefile: 7186.04 MB
Available Pagefile: 4219.17 MB
Total Virtual: 2047.88 MB
Available Virtual: 1948.8 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:220.58 GB) (Free:122.75 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:9.77 GB) (Free:4.75 GB) NTFS

========================= Users: ========================================

User accounts for \\ASHLEY-PC

Administrator Ashley Guest

========================= Minidump Files ==================================


**** End of log ****

#7 boopme

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Posted 22 January 2012 - 10:09 PM

Looks clean. Start a new Vista topic again. Mention this one where you are clean.
I would move it back,but with all the replies it may get passsed over as it will appear you have help.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Mommy2535

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Posted 22 January 2012 - 10:13 PM

It hasn't done it since I ran the Esets so maybe it is clean now. Should I wait a couple of days and see if I get the blue screen again, or should I go ahead and repost in the Vista forum? Thanks!!

#9 boopme

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Posted 22 January 2012 - 10:19 PM

Then wait if it's good. You didn't say so I was not sure.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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