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Virus with Avast


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23 replies to this topic

#1 dira

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Posted 18 January 2012 - 05:02 PM

It seems as if my PC got infected. I have Avast free edition. Avast keeps on popping up saying "threat has been detected" but it doesn't tell me what the threat is. I ran MalwareBytes and it detected some issues and removed it. Ran it again and it came up clean. However, Avast is still doing the same thing, so I uninstalled Avast and will try to reinstall again. PC is working extremely slow. I am using Windows XP.

Any suggestions on how to figure out whats going on?

Thanks.

PS. I'm a newbie so please go easy on me

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#2 boopme

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Posted 18 January 2012 - 05:16 PM

Hello could you post the MBAM log that shows the infections?
Did Avast offer a choice of quarantime ,Delete or something??

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
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#3 dira

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Posted 18 January 2012 - 05:49 PM

I restored my computer and now when I try to open MalwareBytes it gives me an error message
Run-time error '5':
Invalid procedure call or argument

Now when i try to uninstall MalwareBytes it doesn't let me; it gives me
Run-time error (at-1:0):
Cannot import dll:C:\Program Files\Malwarebytes'Anti-Malware\mbam.dll.

Update: I ran malwarebytes removal and took care of it. I reinstalled and ran a scan in regular mode and it came up clean. I will run another full scan in safe mode now.

Edited by dira, 18 January 2012 - 06:45 PM.


#4 dira

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Posted 18 January 2012 - 06:05 PM

Here is the results of the MiniToolBox


MiniToolBox by Farbar Version: 18-01-2012
Ran by ------- (administrator) on 18-01-2012 at 17:53:36
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 14798 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® 82562V 10/100 Network Connection = Local Area Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : *****

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® 82562V 10/100 Network Connection

Physical Address. . . . . . . . . : 00-16-76-D8-11-31

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.145

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 167.206.245.130

167.206.245.129

Lease Obtained. . . . . . . . . . : Wednesday, January 18, 2012 5:30:27 PM

Lease Expires . . . . . . . . . . : Thursday, January 19, 2012 5:30:27 PM

Server: vdns2.srv.prnynj.cv.net
Address: 167.206.245.130

Name: google.com
Addresses: 74.125.113.147, 74.125.113.106, 74.125.113.104, 74.125.113.99
74.125.113.105, 74.125.113.103



Pinging google.com [74.125.113.147] with 32 bytes of data:



Reply from 74.125.113.147: bytes=32 time=29ms TTL=51

Reply from 74.125.113.147: bytes=32 time=29ms TTL=51



Ping statistics for 74.125.113.147:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 29ms, Maximum = 29ms, Average = 29ms

Server: vdns2.srv.prnynj.cv.net
Address: 167.206.245.130

Name: yahoo.com
Addresses: 209.191.122.70, 72.30.2.43, 98.137.149.56, 98.139.180.149



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=65ms TTL=52

Reply from 209.191.122.70: bytes=32 time=68ms TTL=51



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 65ms, Maximum = 68ms, Average = 66ms

Server: vdns2.srv.prnynj.cv.net
Address: 167.206.245.130

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 76 d8 11 31 ...... Intel® 82562V 10/100 Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.145 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.145 192.168.1.145 20
192.168.1.0 255.255.255.0 192.168.1.145 192.168.1.145 20
192.168.1.145 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.145 192.168.1.145 20
224.0.0.0 240.0.0.0 192.168.1.145 192.168.1.145 20
255.255.255.255 255.255.255.255 192.168.1.145 192.168.1.145 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/18/2012 05:26:39 PM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (01/18/2012 03:04:23 PM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (01/17/2012 08:23:18 PM) (Source: QuickBooks) (User: )
Description: QuickBooks Premier Edition 2008DB-82 Error: -1020 ErrorMessage:'Unable to start specified database: Can't use log file '******* Transfer.qbw.TLG' since it is shorter than expected'

Error: (01/17/2012 09:55:26 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (01/16/2012 05:57:38 PM) (Source: QuickBooks) (User: )
Description: QuickBooks Premier Edition 2008DB-82 Error: -1010 ErrorMessage:'Unable to start specified database: '******** Transfer.qbw.TLG' not expecting any operations in transaction log'

Error: (01/16/2012 09:15:26 AM) (Source: QuickBooks) (User: )
Description: QuickBooks Premier Edition 2008An attempt to LogOff without a logon.

Error: (01/16/2012 09:07:47 AM) (Source: QuickBooks) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (01/16/2012 09:07:47 AM) (Source: QuickBooks) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (01/16/2012 09:07:47 AM) (Source: QuickBooks) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (01/16/2012 09:06:21 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680


System errors:
=============
Error: (01/18/2012 05:31:41 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
22123322

Error: (01/18/2012 05:31:41 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (01/18/2012 05:31:41 PM) (Source: Service Control Manager) (User: )
Description: The Zune Bus Enumerator Driver service failed to start due to the following error:
%%2

Error: (01/18/2012 05:31:41 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).

Error: (01/18/2012 05:30:25 PM) (Source: Workstation) (User: )
Description: Could not load RDR device driver.

Error: (01/18/2012 05:27:44 PM) (Source: Windows Update Agent) (User: )
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2656353).

Error: (01/18/2012 05:24:45 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
22123322
aswSnx

Error: (01/18/2012 05:24:45 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (01/18/2012 05:24:45 PM) (Source: Service Control Manager) (User: )
Description: The Zune Bus Enumerator Driver service failed to start due to the following error:
%%2

Error: (01/18/2012 05:24:45 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).


Microsoft Office Sessions:
=========================
Error: (01/18/2012 05:26:39 PM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (01/18/2012 03:04:23 PM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (01/17/2012 08:23:18 PM) (Source: QuickBooks)(User: )
Description: QuickBooks Premier Edition 2008DB-82 Error: -1020 ErrorMessage:'Unable to start specified database: Can't use log file '******** Transfer.qbw.TLG' since it is shorter than expected'

Error: (01/17/2012 09:55:26 AM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (01/16/2012 05:57:38 PM) (Source: QuickBooks)(User: )
Description: QuickBooks Premier Edition 2008DB-82 Error: -1010 ErrorMessage:'Unable to start specified database: '********* Transfer.qbw.TLG' not expecting any operations in transaction log'

Error: (01/16/2012 09:15:26 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Premier Edition 2008An attempt to LogOff without a logon.

Error: (01/16/2012 09:07:47 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (01/16/2012 09:07:47 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (01/16/2012 09:07:47 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (01/16/2012 09:06:21 AM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680


=========================== Installed Programs ============================

Add or Remove Adobe Creative Suite 3 Design Premium (Version: 1.0)
Adobe Acrobat 8 Professional - Middle Eastern, North African (Version: 8.1.2)
Adobe Acrobat 8.1.2 Professional (Version: 8.1.2)
Adobe Acrobat 8.1.2 Security Update 1 (KB403742)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) (Version: 8.1.2)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe BridgeTalk Plugin CS3 (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color - Photoshop Specific (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe Dreamweaver CS3 (Version: 9)
Adobe ExtendScript Toolkit 2 (Version: 2.0.2)
Adobe Extension Manager CS3 (Version: 1.8)
Adobe Flash CS3 (Version: 9.0)
Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Flash Player 9 ActiveX (Version: 9.0.45.0)
Adobe Flash Video Encoder (Version: 2.0)
Adobe Fonts All (Version: 1.0)
Adobe Help Viewer CS3 (Version: 1)
Adobe Illustrator CS3 (Version: 13.0.1)
Adobe InDesign CS3 (Version: 5.0)
Adobe InDesign CS3 Icon Handler (Version: 5.0)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe MotionPicture Color Files (Version: 1.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS3 (Version: 10)
Adobe Setup (Version: 1.0)
Adobe Shockwave Player (Version: 10.1.4.20)
Adobe SING CS3 (Version: 0.1)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe WAS CS3 (Version: 1.0)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
AHV content for Acrobat and Flash (Version: 1)
AOLIcon (Version: 1.00.0000)
Apple Application Support (Version: 2.0.1)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
ATI Display Driver (Version: 8.221-060124a1-030275C-ATI)
AutoUpdate (Version: 1.1)
BlackBerry Desktop Software 6.1 (Version: 6.1.0.35)
BlackBerry Device Software Updater (Version: 6.0.1.13)
Bonjour (Version: 3.0.0.2)
Brother MFL-Pro Suite (Version: 1.00)
Canon Camera Access Library (Version: 8.5.0.2)
Canon DIGITAL CAMERA Solution Disk Software Guide (Version: 1.4.0.1)
CANON iMAGE GATEWAY MyCamera Download Plugin (Version: 3.1.1.2)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.9.0.9)
Canon MOV Decoder (Version: 1.8.0.7)
Canon MOV Encoder (Version: 1.6.0.1)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.7.0.4)
Canon PowerShot ELPH 300 HS_IXUS 220 HS Camera User Guide (Version: 1.0.0.1)
Canon Utilities CameraWindow DC 8 (Version: 8.4.0.3)
Canon Utilities CameraWindow Launcher (Version: 7.5.0.2)
Canon Utilities Easy-PhotoPrint
Canon Utilities Movie Uploader for YouTube (Version: 1.2.0.7)
Canon Utilities MyCamera (Version: 7.4.0.2)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities ZoomBrowser EX (Version: 6.7.0.24)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.5.0.9)
CCleaner (Version: 2.36)
CDDRV_Installer (Version: 1.00.0000)
Cisco Connect (Version: 1.3.11069.2)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Conduit Engine (Version: )
Dell CinePlayer (Version: 3.0)
Dell Driver Reset Tool (Version: 1.02.0000)
Dell Support 3.2 (Version: 5.5.2038)
Dell System Restore (Version: 2.00.0000)
DellConnect (Version: 1.00.515)
Digital Content Portal (Version: 1.00.0000)
DivX Codec (Version: 6.8.0)
DivX Converter (Version: 6.6.0)
DivX Player (Version: 6.7.0)
DivX Web Player (Version: 1.5.0)
DVD Shrink 3.2
Easy-WebPrint
Facebook Plug-In
FileZilla Client 3.4.0 (Version: 3.4.0)
FlipShare (Version: 5.10.25.0)
Free Mp3 Wma Converter V 1.7.2
Garmin Communicator Plugin (Version: 2.6.4)
Garmin POI Loader (Version: 2.5.3.0)
Garmin USB Drivers (Version: 1.0.0.0)
Garmin USB Drivers (Version: 2.3.0.0)
Garmin WebUpdater (Version: 2.5.4)
Google Chrome (Version: 16.0.912.75)
Google Earth Plugin (Version: 5.0.11738.1858)
Google Talk Plugin (Version: 2.6.1.5251)
Google Update Helper (Version: 1.2.183.7)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HijackThis 2.0.2 (Version: 2.0.2)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Intel® PRO Network Connections (Version: )
InterVideo DeviceService (Version: 1.0.0)
iPod Access for Windows v2.9.2
iPod for Windows 2006-03-23 (Version: 4.7.0)
iTunes (Version: 10.4.1.10)
J2SE Runtime Environment 5.0 Update 11 (Version: 1.5.0.110)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 27 (Version: 6.0.270)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
jv16 PowerTools 2011 (Version: )
KhalSetup (Version: 3.30.165)
KODAK EASYSHARE Gallery Upload ActiveX Control
LightScribe 1.4.124.1 (Version: 1.4.124.1)
Logitech SetPoint (Version: 3.3)
Logitech Vid HD (Version: 7.2 (7248))
Logitech Webcam Software (Version: 12.10.1113)
Logitech Webcam Software Driver Package (Version: 12.10.1110)
LogMeIn (Version: 4.0.680)
Macromedia Flash Player (Version: 7.0.19.0)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
Memorex exPressit Label Design Studio
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Visio Professional 2003 (Version: 11.0.8173.0)
Microsoft Plus! Digital Media Edition Installer (Version: 1.1.0.3514)
Microsoft Plus! Photo Story 2 LE (Version: 1.1.0.3463)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft User-Mode Driver Framework Feature Pack 1.9
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Windows Script 5.7
Microsoft WinUsb 1.0
Microsoft Works (Version: 08.05.0818)
Microsoft XML Parser (Version: 8.20.8730.4)
MLB.TV NexDef Plug-in
MotoHelper MergeModules (Version: 1.2.0)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MozyHome Remote Backup (Version: 1.16.4.0)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6.0 Parser (Version: 6.00.3883.8)
Music Manager
Nero 7 (Version: 7.02.0066)
Novacomd (Version: 1.0.0.76)
Octoshape add-in for Adobe Flash Player
OmniPage SE 2.0 (Version: 2.00.0004)
PaperPort Image Printer (Version: 1.00.0000)
PDF Settings (Version: 1.0)
Picasa 3 (Version: 3.8)
Presto! PageManager 7.15.11
QuickBooks Premier Edition 2008 (Version: 18.0.4010.606)
QuickTime (Version: 7.70.80.34)
RealPlayer
ScanSoft PaperPort 11 (Version: 11.1.0000)
Skype™ 5.3 (Version: 5.3.120)
Sonic Activation Module (Version: 1.0)
Sony USB Driver (Version: 2.00)
Spybot - Search & Destroy (Version: 1.6.2)
Spybot - Search & Destroy 1.4 (Version: 1.4)
StreamTorrent 1.0
SugarSync Manager
SupportSoft Assisted Service (Version: 15)
TBS WMP Plug-in (Version: 1.00.676)
Ulead DVD MovieFactory 6 (Version: 6.0.0)
Ulead DVD MovieFactory 6 TBYB (Version: 6.0.0)
Unlocker 1.8.7 (Version: 1.8.7)
URL Assistant
VBA (2627.01) (Version: 6.03.00.9402)
VC80CRTRedist - 8.0.50727.762 (Version: 1.0.0)
Veetle TV 0.9.18 (Version: 0.9.18)
VideoLAN VLC media player 0.8.5 (Version: 0.8.5)
Viewpoint Media Player
vshare.tv Bar Toolbar (Version: 6.3.8.0)
vShare.tv plugin 1.3 (Version: 1.3)
WD Diagnostics (Version: 1.09.0002)
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Driver Package - Palm (WinUSB) Palm Devices (10/09/2009 1.0.1) (Version: 10/09/2009 1.0.1)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.5)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7 (Version: 20061017.133151)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 10 (Version: 9.00.3636)
Windows Media Player 11
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR archiver
WinSoftMEsti (Version: 0.1)
Yahoo! Browser Services
Yahoo! BrowserPlus 2.9.8
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 3069.97 MB
Available physical RAM: 2470.73 MB
Total Pagefile: 4433.4 MB
Available Pagefile: 4039.61 MB
Total Virtual: 2047.88 MB
Available Virtual: 1969.16 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:229.58 GB) (Free:145.54 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator Guest HelpAssistant
LogMeInRemoteUser ****** *******
SUPPORT_388945a0

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

#5 boopme

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Posted 18 January 2012 - 08:16 PM

OK, let me know if aVast is stiil saying something.
Did Avast offer a choice of quarantime ,Delete or something??
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 dira

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Posted 18 January 2012 - 08:35 PM

i uninstalled Avast

#7 boopme

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Posted 18 January 2012 - 08:43 PM

What do you have now ? Did it scan all clean?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 dira

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Posted 18 January 2012 - 08:46 PM

I am scanning now with Malwarebytes in Safe Mode. The previous scan in regular mode came up with nothing.

#9 boopme

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Posted 18 January 2012 - 08:51 PM

you will still need an Antivirus,, I recommend free... Avira Antivir
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 dira

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Posted 18 January 2012 - 08:53 PM

I agree but what do I do now to get rid of this infection?

#11 dira

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Posted 18 January 2012 - 09:09 PM

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.18.06

Windows XP Service Pack 3 x86 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.6001.18702


1/18/2012 6:55:05 PM
mbam-log-2012-01-18 (18-55-05).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 518163
Time elapsed: 2 hour(s), 12 minute(s), 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#12 boopme

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Posted 18 January 2012 - 09:19 PM

Are you having search/page redirects,pop ups etc...?

These need to be removed and Java updated
J2SE Runtime Environment 5.0 Update 11 (Version: 1.5.0.110)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 27 (Version: 6.0.270)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)


Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u2-windows-i586.exe (or jre-7u2-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 dira

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Posted 18 January 2012 - 10:35 PM

Thanks. Will do that now.
While i'm doing this, why do you recommend Avira over Avast?

Edited by dira, 18 January 2012 - 11:01 PM.


#14 boopme

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Posted 18 January 2012 - 10:58 PM

Its the 2nd to last
Windows x86 Offline 19.35 MB jre-7u2-windows-i586.exe
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 dira

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Posted 18 January 2012 - 11:07 PM

Java was installed and ESET is scanning now. Thanks

While i'm doing this, why do you recommend Avira over Avast?




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