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MS Office 2007 - outlook keeps crashing

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#1 cgtgolface


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Posted 18 January 2012 - 04:31 PM

I am running XP home and office 2007

When I try to access e-mails Outlook stops responding
I am getting this message in the error report

EventType : officelifeboathang P1 : outlook.exe P2 : 12.0.6562.5003
P3 : ntdll.dll P4 : 5.1.2600.6055

I have tried reverting the drive via system restore and this may or may not clear the problem but only for a short time.
I have tried repairing outlook from the installation disc and again this may or may not work. When it does it is again only for a short time.... may be a couple of hours at most.
I have tried removing outlook via the installation disc and restarting followed by reinstalling.
Again this will work for a short time but will quickly revert to Not responding.
I am running AVG full paid version 2012
I allow the computer to automatically update from the MS website both on the operating system and for office
I am running SP3

I would be grateful for some advice as to how to proceed
Thanks in anticipation
Grant Taylor

Edited by hamluis, 18 January 2012 - 05:27 PM.
Moved from XP to Business Applications.

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#2 hamluis



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Posted 18 January 2012 - 05:27 PM

Worth a look, http://answers.microsoft.com/en-us/office/forum/office_2007-outlook/eventtype-officelifeboathang-p1-outlookexe/21c7184e-4768-4542-a931-e4f28a0d4495 .


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