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Attacked by vista anvitirus 2012


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5 replies to this topic

#1 penmansion

penmansion

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  • Local time:11:38 PM

Posted 18 January 2012 - 01:35 AM

Hello, I just got attacked by vista antivirus 2012. i was not able to run anything, so i just went to safe mode and i was able to run malwarebytes, I removed everything it found. After that I noticed that on my desktop, some albums art images appeared, and 2 desktop.ini icons, which i deleted immediately. That's all I have done so far, I am scared that other things have been compromised or that something has been changed. I would like help to check if everything is ok, as in all files that may have come with the virus are gone. So far, the system seems ok, but I am not an expert. Thank you.

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 January 2012 - 03:37 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 penmansion

penmansion
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  • Local time:11:38 PM

Posted 22 January 2012 - 10:24 PM

Hi, I appreciate your help.
Here are the logs


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.6000.17037 BrowserJavaVersion: 1.6.0_29
Run by Owner at 22:19:01 on 2012-01-22
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\rundll32.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Hotspot Shield\bin\hsswd.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TeamViewer\Version4\TeamViewer_Service.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\RtHDVCpl.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\ModPS2Key.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Windows\ehome\ehsched.exe
C:\Windows\ehome\ehRecvr.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\S.A.D\CyberGhost VPN\CGVPNCliService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.th123.com/v2
uInternet Settings,ProxyOverride = <local>
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Download_Bho Class: {a986e409-30cc-4185-89bb-ab212c104524} - c:\program files\pplive\ppva\DownloaderManager.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Hotspot Shield Class: {f9e4a054-e9b1-4bc3-83a3-76a1ae736170} - c:\program files\hotspot shield\hssie\HssIE.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [CHotkey] zHotkey.exe
mRun: [ShowWnd] ShowWnd.exe
mRun: [ModPS2] ModPS2Key.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [MSConfig] "c:\windows\system32\msconfig.exe" /auto
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYATgBKADMAMgAtAEcAMwBMAEEAQQAtAEEANAA4ADkAUgAtADkAVQBKAEsARgAtAEUASwBLADMAWAA"&"inst=NwA3AC0ANAAyADMAMAAzADkANQA0ADAALQBUADUALQBVADgANQArADEALQBCAEEAKwAxAC0ASwBWADMAKwA3AC0AWABMACsAMQAtAEYAUAA5ACsANgAtAFQAQgA5ACsAMgAtAEYATAArADkALQBYAE8AMwA2ACsAMQAtAEYAOQBNADcAQwArADUALQBGADkATQAxADAAQgArADIA"&"prod=90"&"ver=9.0.872
mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {998A88A0-A355-809B-831C-B83A80000992} - c:\program files\uusee\UUSeePlayer.exe
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {78ABDC59-D8E7-44D3-9A76-9A0918C52B4A} - hxxp://dl.uc.sina.com/cab/downloader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {DB7BF79A-FC51-4B5A-92BC-A65731174380} - hxxp://www.instantaction.com/download/iaplayer.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
DPF: {EF0D1A14-1033-41A2-A589-240C01EDC078} - hxxp://dl.pplive.com/PluginSetup.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{25020D44-D4F4-4E4C-A6B8-FE4AC5523FA3} : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\8bzescwt.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\mozilla firefox\extensions\afurladvisor@anchorfree.com\components\afurladvisor.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npuuseep.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\users\owner\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\users\owner\appdata\roaming\move networks\plugins\npqmp071701000002.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-8-30 28544]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-4 297168]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-18 7390560]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 HssWd;Hotspot Shield Monitoring Service;c:\program files\hotspot shield\bin\hsswd.exe -product hss --> c:\program files\hotspot shield\bin\hsswd.exe -product HSS [?]
R2 TeamViewer4;TeamViewer 4;c:\program files\teamviewer\version4\TeamViewer_Service.exe [2009-10-7 185640]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-5-19 24652]
R3 AVer88xHD;AVerMedia 23888 AvStream Video Capture;c:\windows\system32\drivers\AVer88xHD.sys [2007-10-19 401408]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-5-27 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 28624]
R3 CGVPNCliSrvc;CyberGhost VPN Client;c:\program files\s.a.d\cyberghost vpn\CGVPNCliService.exe [2010-10-24 2428968]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-6-5 135664]
S3 apf001;apf001;c:\game\softnyxgame\rakionis\bin\apf001.sys [2011-7-14 10872]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-6-5 135664]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 rak;rak;c:\windows\system32\rakion.sys [2009-11-29 60928]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2009-12-25 27192]
.
=============== Created Last 30 ================
.
2012-01-03 23:39:14 626688 ----a-w- c:\program files\mozilla firefox\msvcr80.dll
2012-01-03 23:39:14 548864 ----a-w- c:\program files\mozilla firefox\msvcp80.dll
2012-01-03 23:39:14 479232 ----a-w- c:\program files\mozilla firefox\msvcm80.dll
2012-01-03 23:39:14 43992 ----a-w- c:\program files\mozilla firefox\mozutils.dll
.
==================== Find3M ====================
.
2011-10-28 02:52:01 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2008-03-05 20:30:18 97288 ------w- c:\program files\DSETUP.dll
2008-03-05 20:30:18 527880 ------w- c:\program files\DXSETUP.exe
2008-03-05 20:30:18 1694728 ------w- c:\program files\dsetup32.dll
2005-07-23 21:20:20 638976 ----a-w- c:\program files\AutoClick.exe
2005-05-02 18:52:36 45056 ----a-w- c:\program files\AxInterop.SHDocVw.dll
2005-05-02 18:52:36 126976 ----a-w- c:\program files\Interop.SHDocVw.dll
.
============= FINISH: 22:21:34.23 ===============




Here is the other one.



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
.
Motherboard: ELITEGROUP | | MCP61PM-AM
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5000+ | Socket AM2 | 2400/201mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 456 GiB total, 272.985 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 1.27 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1813: 12/25/2011 1:00:50 AM - Windows Update
RP1814: 12/26/2011 1:51:43 AM - Windows Update
RP1815: 12/27/2011 1:12:23 AM - Windows Update
RP1816: 12/28/2011 8:55:32 AM - Windows Update
RP1817: 12/29/2011 12:59:48 AM - Windows Update
RP1818: 12/29/2011 2:09:30 PM - Scheduled Checkpoint
RP1819: 12/30/2011 9:26:04 AM - Windows Update
RP1820: 12/31/2011 12:09:02 AM - Scheduled Checkpoint
RP1821: 12/31/2011 9:32:51 AM - Windows Update
RP1822: 1/1/2012 12:57:16 AM - Scheduled Checkpoint
RP1823: 1/1/2012 1:29:27 AM - Windows Update
RP1824: 1/2/2012 12:17:01 AM - Scheduled Checkpoint
RP1825: 1/2/2012 8:32:55 AM - Windows Update
RP1826: 1/3/2012 12:05:05 AM - Scheduled Checkpoint
RP1827: 1/3/2012 1:00:00 AM - Windows Update
RP1828: 1/4/2012 1:36:05 AM - Windows Update
RP1829: 1/4/2012 12:06:34 PM - Windows Update
RP1830: 1/5/2012 1:40:35 AM - Windows Update
RP1831: 1/6/2012 1:40:09 AM - Windows Update
RP1832: 1/6/2012 4:58:23 PM - Scheduled Checkpoint
RP1833: 1/7/2012 12:57:59 AM - Windows Update
RP1834: 1/7/2012 2:43:55 PM - Scheduled Checkpoint
RP1835: 1/8/2012 8:00:48 AM - Windows Update
RP1836: 1/9/2012 1:04:57 AM - Windows Update
RP1837: 1/9/2012 7:44:42 PM - Scheduled Checkpoint
RP1838: 1/10/2012 1:23:14 AM - Windows Update
RP1839: 1/10/2012 9:56:35 AM - Windows Update
RP1840: 1/11/2012 1:14:55 AM - Windows Update
RP1841: 1/11/2012 5:48:18 PM - Scheduled Checkpoint
RP1842: 1/12/2012 7:21:42 AM - Windows Update
RP1843: 1/12/2012 9:58:56 AM - Windows Update
RP1844: 1/13/2012 1:42:00 AM - Windows Update
RP1845: 1/13/2012 9:57:06 AM - Windows Update
RP1846: 1/14/2012 1:18:30 AM - Windows Update
RP1847: 1/14/2012 3:05:39 PM - Scheduled Checkpoint
RP1848: 1/15/2012 1:09:12 AM - Windows Update
RP1849: 1/16/2012 1:33:18 AM - Windows Update
RP1850: 1/17/2012 3:00:45 PM - Windows Update
RP1851: 1/18/2012 3:00:22 PM - Windows Update
RP1852: 1/19/2012 12:55:35 AM - Windows Update
RP1853: 1/19/2012 9:05:17 AM - Windows Update
RP1854: 1/20/2012 8:59:24 AM - Windows Update
RP1855: 1/20/2012 9:52:30 AM - Windows Update
RP1856: 1/21/2012 12:55:13 AM - Windows Update
RP1857: 1/21/2012 9:57:03 AM - Windows Update
RP1858: 1/22/2012 8:52:03 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
AAC Decoder
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 8.1.5
Adobe Shockwave Player 11.5
Agere Systems PCI-SV92PP Soft Modem
AIM 6
AIM Toolbar
AIMTunes
Albatross18 (OGPlanet)
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 6
ArcSoft Print Creations
Ares 2.0.9
Auto Surf
AutoUpdate
AVerMedia M791 PCIe Combo NTSC/ATSC 6.104.0.5
AVG 2011
AviSynth 2.5
Battlefield 2142 Demo
Bejeweled 2 Deluxe
BigFix
Blackhawk Striker 2
Blasterball 3
Bonjour
Browser Address Error Redirector
Call of Duty
Canon iP2600 series
Canon iP2600 series User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CCleaner
CCTV Player Uninstall
ConvertXtoDVD 3.2.1.55b
Crossword Weaver 8.0
CyberGhost VPN Patch 4.7.18
DelPSGuard versión 5.0.2
Digital Media Reader
Diner Dash - Flo on the Go
DivX Codec
DivX Converter
DivX Plus DirectShow Filters
DivX Setup
DivX Version Checker
Download Updater (AOL LLC)
EPSON CX7400 User's Guide
EPSON Printer Software
EPSON Scan
EPSON Stylus CX7400 Series Scanner Driver Update
ESET Online Scanner v3
Family Feud 2
FATE
FLV Player 2.0 (build 25)
Gateway Connect
Gateway Game Console
Gateway Recovery Center Installer
Google Toolbar for Internet Explorer
Google Update Helper
H.264 Decoder
HD Tune 2.55
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotspot Shield 1.57
ijji - Gunz
iTunes
Java Auto Updater
Java™ 6 Update 29
Java™ SE Runtime Environment 6 Update 1
KB408682
Linkit_eBay
Magical Jelly Bean KeyFinder
Malwarebytes' Anti-Malware version 1.51.2.1300
Marvell Miniport Driver
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Automated Troubleshooting Services Shim
Microsoft Choice Guard
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Starter Edition 2006
Microsoft Digital Image Starter Edition 2006 Editor
Microsoft Digital Image Starter Edition 2006 Library
Microsoft Fix it Center
Microsoft IntelliPoint 6.2
Microsoft Money 2006
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher 2007
Microsoft Office Publisher 2007 Trial
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual Basic 2005 Express Edition - ENU
Microsoft Visual Basic 2005 Express Edition - ENU Service Pack 1 (KB926747)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MKV Splitter
Move Media Player
Mozilla Firefox 9.0.1 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Plugin 1.0
Napster
Napster Burn Engine
NVIDIA Drivers
Octoshape add-in for Adobe Flash Player
Panda ActiveScan 2.0
Penguins!
Polar Bowler
Polar Golfer
Power2Go 5.0
PPLive Video Accelerator
PPLive Video Accelerator(0.6.0.0024)
Project64 1.6
PS2 Multimedia Keyboard Driver
QuickTime
Rakion International
RealPlayer
Realtek High Definition Audio Driver
Revo Uninstaller Pro 2.0.2
Safari
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3
Samsung PC Studio 3 USB Driver Installer
SecondLife (remove only)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Sina Web TV
Spybot - Search & Destroy
TBS WMP Plug-in
TeamViewer 4
Tradewinds
UiPlayerêó?μ2¥·????t
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Visual Basic 2005 Express Edition - ENU (KB932232)
VC80CRTRedist - 8.0.50727.4053
Videora iPod Converter 4.04
Viewpoint Media Player
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Player Firefox Plugin
WinRAR archiver
Wonderland Online 2.0.3
YouTube Downloader App 1.01
μTorrent
.
==== Event Viewer Messages From Past Week ========
.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 8, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 7, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 4, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 31, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 30, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 3, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 29, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 28, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 27, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 26, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 25, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 24, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 23, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 22, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 21, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 20, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 2, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 19, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 18, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 17, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 16, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 15, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 14, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 13, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 10, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 1, function 0. Please contact your system vendor for technical assistance.
1/18/2012 12:42:52 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 0, function 0. Please contact your system vendor for technical assistance.
1/17/2012 9:53:58 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx86 Avgmfx86 pavboot spldr StarOpen Wanarpv6
1/17/2012 9:53:58 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
1/17/2012 9:53:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/17/2012 9:53:05 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
1/17/2012 9:53:03 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/17/2012 9:52:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
1/17/2012 5:59:20 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Center Receiver Service service to connect.
1/17/2012 5:59:19 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service ehRecvr with arguments "-Service" in order to run the server: {F4396DC6-E851-4D3A-8D01-34E6949F3500}
1/17/2012 10:11:32 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
1/17/2012 10:11:32 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
1/17/2012 10:11:07 PM, Error: EventLog [6008] - The previous system shutdown at 22:09:23 on 2012/1/17 was unexpected.
1/15/2012 8:54:09 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.0.101 for the Network Card with network address 001BB95AA8E4 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
1/15/2012 8:05:38 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 9, function 0. Please contact your system vendor for technical assistance.
1/15/2012 8:05:38 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 12, function 0. Please contact your system vendor for technical assistance.
1/15/2012 8:05:38 AM, Error: ACPI [6] - IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 11, function 0. Please contact your system vendor for technical assistance.
1/15/2012 1:14:07 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80073712: Security Update for Windows Vista (KB978338).
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-74_neutral_PACKAGE from package KB978338(Security Update) into Absent(Absent) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-73_neutral_PACKAGE from package KB978338(Security Update) into Absent(Absent) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-72_neutral_PACKAGE from package KB978338(Security Update) into Absent(Absent) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-71_neutral_PACKAGE from package KB978338(Security Update) into Staged(Staged) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-70_neutral_PACKAGE from package KB978338(Security Update) into Absent(Absent) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-68_neutral_PACKAGE from package KB978338(Security Update) into Staged(Staged) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-65_neutral_PACKAGE from package KB978338(Security Update) into Staged(Staged) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-62_neutral_PACKAGE from package KB978338(Security Update) into Staged(Staged) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-57_neutral_PACKAGE from package KB978338(Security Update) into Staged(Staged) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-56_neutral_GDR from package KB978338(Security Update) into Staged(Staged) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4385] - Windows Servicing failed to complete the process of changing update 978338-54_neutral_GDR from package KB978338(Security Update) into Staged(Staged) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package KB978338 (Security Update) into Staged(Staged) state
1/15/2012 1:14:06 AM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package KB978338 (Security Update) into Install Requested(Install Requested) state
.
==== End Of File ===========================

Edited by penmansion, 22 January 2012 - 10:31 PM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:38 AM

Posted 22 January 2012 - 11:20 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:38 AM

Posted 26 January 2012 - 05:39 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:38 AM

Posted 29 January 2012 - 11:34 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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