Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.



  • Please log in to reply
1 reply to this topic

#1 andreses


  • Members
  • 1 posts
  • Local time:04:59 AM

Posted 17 January 2012 - 06:48 PM

Hi, my computer is infected with this virus. A pop up window came out. It says:

Win7 Security 2012 Alert
Win 7 Security 2012 has blocked a program from accessing the

This Program is infected with Trojan-BNK.Win32.Keylogger.gen
Private data can be stolen by third parties, including credit card details and

Name: McAfee Security Center
Location: C:/Program Files/McAfee.com/Agent/mcagent.exe
Company: McAfee, Inc.
Version: 11.0.644.0

Windows recommend Activate Win 7 Security 2012
Click "Yes, Activate..." to register your copy of Win 7 Security 2012 and perform threat
removal on your system.

Yes, activate Win 7 Security 2012 (Recommended)
click here to activate and remove all infections

No, Continue Unprotected (Dangerous)
Click here to continue unprotected

That is all the pop window.
The computer was started in safe mode and a full scan with McAfee was done it did not encounter any problems.
Computer was shut down and restarted in normal mode and a whole bunch of windows started popping out. Dont remember exactly what it said just something
regarding the hard drive.
Shut down computer again and restarted in safe mode using f8. Same pop up window described above showed up.
All programs in the computer seem to be gone. All icons on the desktop are gone except recycle bin and McAfee icons.

These are all the details, I dont know much about computers, just very basic staff. PLEASE HELP!!

BC AdBot (Login to Remove)


#2 Broni


    The Coolest BC Computer

  • BC Advisor
  • 42,738 posts
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:59 AM

Posted 17 January 2012 - 06:52 PM

Welcome aboard Posted Image

Start with this guide: http://www.bleepingcomputer.com/virus-removal/remove-win-7-security-2012

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users