Posted 17 January 2012 - 06:48 PM
Hi, my computer is infected with this virus. A pop up window came out. It says:
Win7 Security 2012 Alert
Win 7 Security 2012 has blocked a program from accessing the
This Program is infected with Trojan-BNK.Win32.Keylogger.gen
Private data can be stolen by third parties, including credit card details and
Name: McAfee Security Center
Location: C:/Program Files/McAfee.com/Agent/mcagent.exe
Company: McAfee, Inc.
Windows recommend Activate Win 7 Security 2012
Click "Yes, Activate..." to register your copy of Win 7 Security 2012 and perform threat
removal on your system.
Yes, activate Win 7 Security 2012 (Recommended)
click here to activate and remove all infections
No, Continue Unprotected (Dangerous)
Click here to continue unprotected
That is all the pop window.
The computer was started in safe mode and a full scan with McAfee was done it did not encounter any problems.
Computer was shut down and restarted in normal mode and a whole bunch of windows started popping out. Dont remember exactly what it said just something
regarding the hard drive.
Shut down computer again and restarted in safe mode using f8. Same pop up window described above showed up.
All programs in the computer seem to be gone. All icons on the desktop are gone except recycle bin and McAfee icons.
These are all the details, I dont know much about computers, just very basic staff. PLEASE HELP!!