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Something on my computer using bandwidth.


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10 replies to this topic

#1 Sean92

Sean92

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Posted 17 January 2012 - 02:47 PM

Hi, as of a few weeks ago something on my computer has been consuming bandwidth within my home network, I have checked the router with the computer that holds the admin account and I am certain that the unusual activity is happeneing on my computer. Malwarebytes is always constantly giving me popups telling me that it has blocked access to potentially malicious websites on outgoing/incoming ports and various IPs, I have been informed that this is a feature within Malwarebytes that blocks via a common blacklist, is this correct?

I have booted my computer into admin mode and ran a full system scan using Norton and Malwarebytes (I am pretty sure that these porgrammes are compatible) and all that I found was a few tracking cookies. Could anyone shed some light on the situation and help me diagnose/fix the problem?

Adding additional information as I investigate things:

.When the bandwidtch usage starts, if I restart my computer the ping is gone afterwards.
.Bandwidtch usage usually occurs between 6:00pm and 12:00pm (UK GMT)
.Have just found 64 tracking cookies on my computer, more than I thought possible. Is this caused by some adware?

Regards, Sean.

Edited by Sean92, 17 January 2012 - 03:09 PM.


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#2 Broni

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Posted 17 January 2012 - 03:18 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 Sean92

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Posted 17 January 2012 - 03:30 PM

Security Check would not open a notepad document. (I temporarily disabled Norton in order to run these processes)

Farbar Service Scanner
Ran by User (administrator) on 17-01-2012 at 20:30:10
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========
BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Demand. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

Edited by Sean92, 17 January 2012 - 03:33 PM.


#4 Sean92

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Posted 17 January 2012 - 03:34 PM

Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.17.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
User :: USER-PC [administrator]

Protection: Enabled

17/01/2012 20:31:00
mbam-log-2012-01-17 (20-31-00).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 201765
Time elapsed: 3 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#5 Sean92

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Posted 17 January 2012 - 03:36 PM

MiniToolBox by Farbar
Ran by User (administrator) on 17-01-2012 at 20:35:37
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 90-FB-A6-89-BB-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::40a0:39de:952a:c6b9%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 17 January 2012 19:39:37
Lease Expires . . . . . . . . . . : 20 January 2012 19:39:36
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 235728614
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-6E-68-46-90-FB-A6-89-BB-FB
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{F8EE9510-ED6A-4941-B0B9-79B66AF76C97}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:3cd6:187e:3f57:fff9(Preferred)
Link-local IPv6 Address . . . . . : fe80::3cd6:187e:3f57:fff9%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 209.85.229.103
209.85.229.99
209.85.229.105
209.85.229.104
209.85.229.147


Pinging google.com [209.85.229.103] with 32 bytes of data:
Reply from 209.85.229.103: bytes=32 time=37ms TTL=51
Reply from 209.85.229.103: bytes=32 time=37ms TTL=51

Ping statistics for 209.85.229.103:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 37ms, Average = 37ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 98.137.149.56
98.139.180.149
209.191.122.70
72.30.2.43


Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=191ms TTL=51
Reply from 98.137.149.56: bytes=32 time=197ms TTL=51

Ping statistics for 98.137.149.56:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 191ms, Maximum = 197ms, Average = 194ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms
===========================================================================
Interface List
10...90 fb a6 89 bb fb ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.6 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.6 276
192.168.0.6 255.255.255.255 On-link 192.168.0.6 276
192.168.0.255 255.255.255.255 On-link 192.168.0.6 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.6 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.6 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 58 ::/0 On-link
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:5ef5:79fd:3cd6:187e:3f57:fff9/128
On-link
10 276 fe80::/64 On-link
11 306 fe80::/64 On-link
11 306 fe80::3cd6:187e:3f57:fff9/128
On-link
10 276 fe80::40a0:39de:952a:c6b9/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/16/2012 03:35:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: CivilizationV_DX11.exe, version: 1.0.1.511, time stamp: 0x4ee9bec2
Faulting module name: CivilizationV_DX11.exe, version: 1.0.1.511, time stamp: 0x4ee9bec2
Exception code: 0xc0000005
Fault offset: 0x0020d15a
Faulting process id: 0x1364
Faulting application start time: 0xCivilizationV_DX11.exe0
Faulting application path: CivilizationV_DX11.exe1
Faulting module path: CivilizationV_DX11.exe2
Report Id: CivilizationV_DX11.exe3

Error: (01/16/2012 10:12:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15397

Error: (01/16/2012 10:12:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15397

Error: (01/16/2012 10:12:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/16/2012 10:12:03 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14368

Error: (01/16/2012 10:12:03 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14368

Error: (01/16/2012 10:12:03 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/16/2012 10:12:02 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13369

Error: (01/16/2012 10:12:02 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 13369

Error: (01/16/2012 10:12:02 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (01/16/2012 10:27:55 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (01/13/2012 02:11:59 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (01/12/2012 00:04:25 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (01/09/2012 09:47:59 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 21:45:48 on ?09/?01/?2012 was unexpected.

Error: (01/08/2012 05:53:15 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (01/05/2012 07:59:33 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053

Error: (01/05/2012 07:59:33 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (01/04/2012 01:13:17 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (01/04/2012 01:13:15 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (01/04/2012 01:13:15 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Photoshop Elements 8.0 (Version: 8.0)
Adobe Reader 9.1 MUI (Version: 9.1.0)
Advertising Center (Version: 0.0.0.2)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Bejeweled 2 Deluxe (Version: 2.2.0.82)
Blasterball 3 (Version: 2.2.0.82)
Bob the Builder Can-Do-Zoo (Version: 2.2.0.82)
Bonjour (Version: 3.0.0.10)
Build-a-lot 2 (Version: 2.2.0.82)
Chicken Invaders 3 - Revenge of the Yolk (Version: 2.2.0.82)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Dead Island
Escape Rosecliff Island (Version: 2.2.0.82)
Faerie Solitaire (Version: 2.2.0.82)
FATE - The Traitor Soul (Version: 2.2.0.82)
Hotkey Utility (Version: 2.05.3003)
Identity Card (Version: 1.00.3002)
ImagXpress (Version: 7.0.74.0)
Insaniquarium Deluxe (Version: 2.2.0.82)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2082)
Intel® Matrix Storage Manager
iTunes (Version: 10.5.1.42)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Java™ 6 Update 30 (64-bit) (Version: 6.0.300)
Jewel Quest (Version: 2.2.0.82)
Jewel Quest Solitaire 3 (Version: 2.2.0.82)
Junk Mail filter update (Version: 14.0.8089.726)
League of Legends (Version: 1.02.0000)
LibreOffice 3.3 (Version: 3.3.401)
Mahjongg Artifacts (Version: 2.2.0.82)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 9.7.0621)
Mount & Blade: Warband
Mozilla Firefox 9.0.1 (x86 en-GB) (Version: 9.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mumble 1.2.3 (Version: 1.2.3)
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.13.100)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.12.100)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.6.2.101)
Nero InfoTool (Version: 6.4.12.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.37.100)
Nero StartSmart Help (Version: 9.4.27.100)
Nero StartSmart OEM (Version: 9.4.10.100)
NeroExpress (Version: 9.4.33.100)
neroxml (Version: 1.0.0)
Norton AntiVirus (Version: 18.6.0.29)
Norton Bootable Recovery Tool Wizard (Version: 4.1.0.15)
Packard Bell Game Console
Packard Bell Games (Version: 1.0.0.80)
Packard Bell InfoCentre (Version: 3.02.3000)
Packard Bell Recovery Management (Version: 4.05.3007)
Packard Bell Registration (Version: 1.02.3006)
Packard Bell ScreenSaver (Version: 1.1.0812)
Packard Bell Software Suite SE (Version: 2.01.3003)
Packard Bell Updater (Version: 1.02.3001)
Pando Media Booster (Version: 2.6.0.1)
Penguins! (Version: 2.2.0.82)
Polar Bowler (Version: 2.2.0.82)
Polar Golfer (Version: 2.2.0.82)
Polar Pool (Version: 2.2.0.82)
QuickTime (Version: 7.71.80.42)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.17.304.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6045)
RPG Maker VX RTP (Version: 1.02)
Sid Meier's Civilization V
Skype™ 5.5 (Version: 5.5.124)
Steam (Version: 1.0.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Virtual Families (Version: 2.2.0.82)
Virtual Villagers - A New Home (Version: 2.2.0.82)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Welcome Center (Version: 1.00.3013)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
Yahtzee (Version: 2.2.0.82)
YouTube Downloader 3.4
YouTube Downloader Toolbar v4.9 (Version: 4.9)
Zuma Deluxe (Version: 2.2.0.82)

========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 2999.11 MB
Available physical RAM: 1294.84 MB
Total Pagefile: 5996.41 MB
Available Pagefile: 4154.4 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.71 MB

========================= Partitions: =====================================

1 Drive c: (Packard Bell) (Fixed) (Total:221.95 GB) (Free:159.31 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:222.71 GB) (Free:222.61 GB) NTFS
3 Drive e: (ROMETWGOLD) (CDROM) (Total:2.53 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\USER-PC

Administrator Guest User


**** End of log ****

#6 Sean92

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Posted 17 January 2012 - 03:42 PM

aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-17 20:36:44
-----------------------------
20:36:44.740 OS Version: Windows x64 6.1.7601 Service Pack 1
20:36:44.740 Number of processors: 4 586 0x2502
20:36:44.741 ComputerName: USER-PC UserName: User
20:36:48.784 Initialize success
20:38:14.645 AVAST engine defs: 12011700
20:38:23.265 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
20:38:23.269 Disk 0 Vendor: ST350041 CC44 Size: 476940MB BusType: 3
20:38:23.284 Disk 0 MBR read successfully
20:38:23.288 Disk 0 MBR scan
20:38:23.305 Disk 0 Windows 7 default MBR code
20:38:23.323 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 21504 MB offset 2048
20:38:23.340 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 44042240
20:38:23.356 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 227278 MB offset 44247040
20:38:23.378 Disk 0 Partition 4 00 07 HPFS/NTFS NTFS 228056 MB offset 509712384
20:38:23.386 Service scanning
20:38:24.468 Modules scanning
20:38:24.486 Disk 0 trace - called modules:
20:38:24.506 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
20:38:24.515 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800346c790]
20:38:24.522 3 CLASSPNP.SYS[fffff88001a0143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8003195050]
20:38:25.187 AVAST engine scan C:\Windows
20:38:26.427 AVAST engine scan C:\Windows\system32
20:40:03.888 AVAST engine scan C:\Windows\system32\drivers
20:40:13.015 AVAST engine scan C:\Users\User
20:42:19.546 Disk 0 MBR has been saved successfully to "C:\Users\User\Desktop\MBR.dat"
20:42:19.552 The log file has been saved successfully to "C:\Users\User\Desktop\aswMBR.txt"

#7 Broni

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Posted 17 January 2012 - 03:45 PM

I don't see much there.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#8 Sean92

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Posted 17 January 2012 - 05:07 PM

C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe probably a variant of Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe a variant of Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined
C:\Users\User\Downloads\YouTubeDownloaderSetup34.exe a variant of Win32/Toolbar.Widgi application deleted - quarantined
C:\Windows\Installer\1e13087.msi a variant of Win32/Adware.Toolbar.Dealio application deleted - quarantined

You sir are a magician. Any further steps from here friend?

It goes without saying that your help is much appreciated.

Edited by Sean92, 17 January 2012 - 05:09 PM.


#9 Broni

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Posted 17 January 2012 - 05:20 PM

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#10 Sean92

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Posted 17 January 2012 - 05:37 PM

Done and done, will definetely stick to your recommended software.

I am truely amazed that you responded and fixed this problem so quickly, I was expecting this process to take up a few days atleast.

If I get any further problems I will be back here in a flash and I will most certainly recommended this site to people who have computer problems in the future.

You have been a huge help! Many thankyouses and kind regards,

Sean.

Edited by Sean92, 17 January 2012 - 05:41 PM.


#11 Broni

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Posted 17 January 2012 - 05:52 PM

You're very welcome Posted Image

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