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Several related problems


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13 replies to this topic

#1 trouve

trouve

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Posted 17 January 2012 - 01:34 PM

Hi,

I am running Windows 7 64-bit SP1. Where should I start? Since some point in time I have had some problems which I can't help but think are related.

1. Exiting processes takes about a second longer than usual. This has never happened before. For example, when I open calc.exe and close it, it stays for a second in Task Manager before it disappears. Even more obviously, when I open cmd.exe and then type the "exit" command, the window hangs for a second before it closes.

2. Google redirection. I have switched to Ixquick, and these redirections don't happen anymore. Well, not really. Very rarely a clicked link will redirect to some lewd website (according to the URL, anyway) which would almost always stop loading before any content shows up.

3. Pop-ups appear occasionally when browsing the Internet, or using MSN Messenger. Sometimes, they would appear without either running - I am simply connected to the Internet. I use Firefox for my browsing, and never touch IE. These dialogs would appear behind the Firefox window, show the heading "Windows Internet Explorer", have the options "Leave this page" and "Stay on this page", and display some advertisement message. Despite that, I would not have been browsing that particular "page" and would not have had IE open. Temporary Internet Files regularly fills up with advertisement content that I have never even seen before.

There are no problems with CPU usage.

I might have several different problems at once, but I don't know. Nothing shows up in any scan that I use. Any help is greatly appreciated.

Edited by trouve, 17 January 2012 - 01:36 PM.


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#2 Broni

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Posted 17 January 2012 - 03:19 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

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#3 trouve

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Posted 17 January 2012 - 05:06 PM

I have done what you asked, except for the last step. This program was not allowed to run. I could not run it, even when I renamed it iexplore.exe as this page advised me. Another program appeared in Task Manager as I attempted to run the program, called WerFault.exe.
____________________

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is disabled!)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Spybot - Search & Destroy
Java™ 6 Update 30
Java™ SE Development Kit 6 Update 18
Out of date Java installed!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````
____________________

Farbar Service Scanner
Ran by adam (administrator) on 17-01-2012 at 13:33:53
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
____________________

MiniToolBox by Farbar
Ran by adam (administrator) on 17-01-2012 at 13:35:54
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : adam-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : vf.shawcable.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : vf.shawcable.net
Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 70-1A-04-71-FF-D1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cc9b:1a92:3f44:4b52%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.190(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 17, 2012 9:38:52 AM
Lease Expires . . . . . . . . . . : Wednesday, January 18, 2012 9:38:57 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 309336580
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-CC-51-19-00-26-6C-33-DB-59
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-6C-33-DB-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.vf.shawcable.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : vf.shawcable.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9FEE5C34-A61E-49A1-9CF6-1EA3DC829072}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c2b:39d8:9fcf:eb47(Preferred)
Link-local IPv6 Address . . . . . : fe80::3c2b:39d8:9fcf:eb47%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 74.125.127.147
74.125.127.106
74.125.127.104
74.125.127.103
74.125.127.99
74.125.127.105


Pinging google.com [74.125.127.147] with 32 bytes of data:
Reply from 74.125.127.147: bytes=32 time=24ms TTL=54
Reply from 74.125.127.147: bytes=32 time=20ms TTL=54

Ping statistics for 74.125.127.147:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 24ms, Average = 22ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=87ms TTL=53
Reply from 209.191.122.70: bytes=32 time=84ms TTL=53

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 84ms, Maximum = 87ms, Average = 85ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...70 1a 04 71 ff d1 ......Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
10...00 26 6c 33 db 59 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.190 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.190 286
192.168.0.190 255.255.255.255 On-link 192.168.0.190 286
192.168.0.255 255.255.255.255 On-link 192.168.0.190 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.190 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.190 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 58 ::/0 On-link
1 306 ::1/128 On-link
12 58 2001::/32 On-link
12 306 2001:0:4137:9e76:3c2b:39d8:9fcf:eb47/128
On-link
11 286 fe80::/64 On-link
12 306 fe80::/64 On-link
12 306 fe80::3c2b:39d8:9fcf:eb47/128
On-link
11 286 fe80::cc9b:1a92:3f44:4b52/128
On-link
1 306 ff00::/8 On-link
12 306 ff00::/8 On-link
11 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/17/2012 09:38:58 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.

Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (01/17/2012 09:38:58 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application

Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (01/17/2012 09:38:58 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (01/17/2012 09:38:58 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
Element not found. (HRESULT : 0x80070490) (0x80070490)

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog

Details:
The content index database is corrupt. (HRESULT : 0xc0041800) (0xc0041800)

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.

Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.

Details:
0x%08x (0xc0041800 - The content index database is corrupt. (HRESULT : 0xc0041800))

Error: (01/17/2012 09:38:57 AM) (Source: ESENT) (User: )
Description: Windows (1724) Windows: Error -1811 occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS00004.log.


System errors:
=============
Error: (01/17/2012 09:39:03 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (01/17/2012 09:38:58 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (01/16/2012 11:23:05 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056

Error: (01/16/2012 11:22:35 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (01/16/2012 11:22:32 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (01/16/2012 11:20:09 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1058

Error: (01/16/2012 11:19:51 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1058

Error: (01/16/2012 11:19:40 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1058

Error: (01/16/2012 11:18:54 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1058

Error: (01/16/2012 11:18:26 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1058


Microsoft Office Sessions:
=========================
Error: (01/17/2012 09:38:58 AM) (Source: Windows Search Service)(User: )
Description: Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (01/17/2012 09:38:58 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application

Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (01/17/2012 09:38:58 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (01/17/2012 09:38:58 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
Element not found. (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
The content index database is corrupt. (HRESULT : 0xc0041800) (0xc0041800)

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service)(User: )
Description: Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service)(User: )
Description: Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)
4700

Error: (01/17/2012 09:38:57 AM) (Source: Windows Search Service)(User: )
Description: Details:
0x%08x (0xc0041800 - The content index database is corrupt. (HRESULT : 0xc0041800))

Error: (01/17/2012 09:38:57 AM) (Source: ESENT)(User: )
Description: Windows1724Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS00004.log-1811


=========================== Installed Programs ============================

µTorrent (Version: 2.2.0)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
CamStudio
CCleaner (Version: 3.11)
Crimson Editor SVN286 (Version: SVN286)
CutePDF Writer 2.8
Epson Event Manager (Version: 2.30.01)
EPSON Scan
EPSON WorkForce 600 Series Printer Uninstall
EpsonNet Print (Version: 2.4i)
Foxit Reader (Version: 3.1.4.1125)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1883)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
Java™ SE Development Kit 6 Update 18 (Version: 1.6.0.180)
MATLAB R2009a (Version: 7.8)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Help Viewer 1.0 (Version: 1.0.30319)
Microsoft SQL Server 2008 Common Files (Version: 10.0.1600.22)
Microsoft SQL Server 2008 Common Files (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Database Engine Services (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Database Engine Shared (Version: 10.1.2531.0)
Microsoft SQL Server 2008 RsFx Driver (Version: 10.1.2531.0)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
OpenOffice.org 3.1 (Version: 3.1.9420)
Racket v5.0.1 (Version: 5.0.1)
Realtek Ethernet Controller Driver (Version: 1.00.0008)
Realtek High Definition Audio Driver (Version: 6.0.1.5904)
Realtek WLAN Driver (Version: 2.00.0006)
Sibelius 5 (Version: 5.0.0)
Skype™ 5.5 (Version: 5.5.124)
Spybot - Search & Destroy (Version: 1.6.2)
Sql Server Customer Experience Improvement Program (Version: 10.1.2531.0)
VLC media player 1.0.5 (Version: 1.0.5)
WavePad Sound Editor
WinDjView 1.0.3 (Version: 1.0.3)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
WinRAR archiver
Xmanager Enterprise 3 (Version: 3.0.0249)

========================= Memory info: ===================================

Percentage of memory in use: 36%
Total physical RAM: 3963.98 MB
Available physical RAM: 2511.77 MB
Total Pagefile: 7926.16 MB
Available Pagefile: 6427.84 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.72 MB

========================= Partitions: =====================================

1 Drive c: (Windows 7) (Fixed) (Total:128 GB) (Free:97.11 GB) NTFS
2 Drive d: (Linux) (Fixed) (Total:128 GB) (Free:127.9 GB) NTFS
4 Drive f: () (Fixed) (Total:208.29 GB) (Free:208.19 GB) NTFS

========================= Users: ========================================

User accounts for \\adam-PC

Administrator Guest adam


**** End of log ****
____________________

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.17.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
adam :: adam-PC [administrator]

1/17/2012 1:44:08 PM
mbam-log-2012-01-17 (13-44-08).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 176081
Time elapsed: 1 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 Broni

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Posted 17 January 2012 - 05:19 PM

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#5 trouve

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Posted 17 January 2012 - 06:22 PM

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-01-17 15:19:58
Windows 6.1.7601 Service Pack 1
Running: fi3q10c3.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg@s1 771343423
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg@s2 285507792
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg@h0 1
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@p0 C:\Program Files (x86)\DAEMON Tools Lite\
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@u0 0x00 0x00 0x00 0x00 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@hdf12 0x78 0xB1 0x40 0x88 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001@hdf12 0x9B 0xEC 0x54 0xE2 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq0
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq0@hdf12 0x4E 0xCA 0xE6 0xD7 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq1
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq1@hdf12 0x44 0x2D 0x87 0x31 ...
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@p0 C:\Program Files (x86)\DAEMON Tools Lite\
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@u0 0x00 0x00 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@h0 0
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@hdf12 0x78 0xB1 0x40 0x88 ...
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001@a0 0x20 0x01 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001@hdf12 0x9B 0xEC 0x54 0xE2 ...
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq0 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq0@hdf12 0x4E 0xCA 0xE6 0xD7 ...
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq1 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq1@hdf12 0x44 0x2D 0x87 0x31 ...

---- Files - GMER 1.0.15 ----

File C:\Users\adam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LGRJ8UB4\down[1] 748 bytes

---- EOF - GMER 1.0.15 ----

#6 Broni

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Posted 17 January 2012 - 06:35 PM

I don't see anything malicious.

Can you check if popups/redirection happens in IE as well?

You're not running any AV program.
Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
Update, run full scan, report on any findings.

Uninstall Java™ SE Development Kit 6 Update 18.

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).

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#7 trouve

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Posted 18 January 2012 - 03:10 AM

Installed MSE, no threats detected by MSE.

I got another popup, it looks like this: (Imageshack Link)

GooredFix Log:
____________________

GooredFix by jpshortstuff (03.07.10.1)
Log created at 00:05 on 18/01/2012 (adam)
Firefox version 9.0.1 (en-US)

========== GooredScan ==========

(none)

========== GooredLog ==========

C:\Program Files (x86)\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [18:10 15/09/2011]

C:\Users\adam\Application Data\Mozilla\Firefox\Profiles\lfx1yme5.default\extensions\
(none)

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
(none)

-=E.O.F=-

Edited by trouve, 18 January 2012 - 03:11 AM.


#8 Broni

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Posted 18 January 2012 - 12:34 PM

Pop-up like this happen on some sites. Normally you should avoid those kind of sites.
It's just a website not your computer.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#9 trouve

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Posted 18 January 2012 - 05:23 PM

Hi Broni,

Thanks for staying with me. Just now, on a whim (kind of dangerous, I know) I ran TDSSKiller and it found some threats:

14:11:58.0484 1568 ============================================================
14:11:58.0485 1568 Scan finished
14:11:58.0485 1568 ============================================================
14:11:58.0500 2876 Detected object count: 2
14:11:58.0500 2876 Actual detected object count: 2
14:12:15.0099 2876 C:\Windows\system32\Drivers\sptd.sys - copied to quarantine
14:12:15.0132 2876 sptd ( LockedFile.Multi.Generic ) - User select action: Quarantine
14:12:15.0180 2876 \Device\Harddisk0\DR0 - processing error
14:12:21.0566 2876 \Device\Harddisk0\DR0 - will be restored on reboot
14:12:21.0569 2876 \Device\Harddisk0\DR0 ( Rootkit.Boot.SST.a ) - User select action: Cure Restore
14:12:47.0329 2008 Deinitialize success

The tool fixed my MBR and miraculously the problem of processes closing slowly was fixed.

I did not touch sptd.sys because from what I read this is a Daemon Tools driver.

I am still not sure about the redirects. So far, nothing, even on Google. I don't know if it is safe to try. Shall I proceed with your further instructions anyway? (I should add that I'm using CCleaner regularly)

Edited by trouve, 18 January 2012 - 05:27 PM.


#10 Broni

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Posted 18 January 2012 - 05:34 PM

Yes, go ahead.

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#11 trouve

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Posted 18 January 2012 - 10:14 PM

No log was generated by ESET.

#12 Broni

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Posted 18 January 2012 - 10:16 PM

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#13 trouve

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Posted 18 January 2012 - 10:37 PM

I will be sure to stay clean. Your help was greatly appreciated. Thank you! :thumbsup:

#14 Broni

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Posted 18 January 2012 - 11:24 PM

You're very welcome Posted Image

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