I have an HP laptop. It got the win 7 spyware virus, and we thought we got it out and tried to put norton in it. But it froze twice. After turning it off twice, it began doing system repair. So I tried restoring it, but every time it finalized, it said, "We're sorry, we cannot complete the restoration." I've tried to restore it 9 times and looked up different ways to fix it. The only option I can see, is to factory restore it...but I really don't want to do that unless I have to. Please help!!!
Edited by Orange Blossom, 17 January 2012 - 02:10 PM.
Moved to AII. ~OB