Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Explorer keeps freezing


  • Please log in to reply
8 replies to this topic

#1 quietandmellow

quietandmellow

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:02:59 AM

Posted 17 January 2012 - 01:01 AM

For the last couple of weeks, my Window Explorer will keep freezing up. A couple of times it froze my whole computer and I had to force a shut down, while usually it just freezes and take some time to relaunch. I thought I might have a virus, but all the scans have come back clean. I am thinking that if it is not a virus than maybe some file has corrupted. I also have noticed that I cannot use Windows Defender or turn on my Firewall. I get a message that says, "The Security Center service can't be started." I use Windows Vista with a 32-bit operating system. I would just like some help figuring out what is wrong. Thanks.

BC AdBot (Login to Remove)

 


#2 Alexander Caldwell

Alexander Caldwell

  • Members
  • 50 posts
  • OFFLINE
  •  
  • Local time:12:59 AM

Posted 17 January 2012 - 01:07 AM

what security software do you have installed on your computer? Sometimes if you have more than one anti virus this can occur.

#3 quietandmellow

quietandmellow
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:02:59 AM

Posted 17 January 2012 - 01:41 AM

I have AVG and also Microsoft Security Essentials.

#4 Alexander Caldwell

Alexander Caldwell

  • Members
  • 50 posts
  • OFFLINE
  •  
  • Local time:12:59 AM

Posted 17 January 2012 - 01:46 AM

yep that's your problem, do you have anti-spyware by any chance? If you have an anti spyware i suggest you uninstall microsoft security essentials because it come with an anti-spyware installed along side it. if you do not have an anti-spyware i suggest you uninstall avg free.

when you have more than once instance of an anti-virus you computer will run into this problem because they eat so many resources and are not compatible together.

After you follow these instructions let me know if it is fixed.

Edited by Alexander Caldwell, 17 January 2012 - 01:50 AM.


#5 quietandmellow

quietandmellow
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:02:59 AM

Posted 17 January 2012 - 01:48 AM

The only other things I have on my computer is Malwarebytes and CCleaner.

#6 Alexander Caldwell

Alexander Caldwell

  • Members
  • 50 posts
  • OFFLINE
  •  
  • Local time:12:59 AM

Posted 17 January 2012 - 01:53 AM

then uninstall avg antivirus and your problem should be solved.

Edited by Alexander Caldwell, 17 January 2012 - 01:53 AM.


#7 quietandmellow

quietandmellow
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:02:59 AM

Posted 17 January 2012 - 01:55 AM

Is Security Essentials the better anti-virus?

#8 Alexander Caldwell

Alexander Caldwell

  • Members
  • 50 posts
  • OFFLINE
  •  
  • Local time:12:59 AM

Posted 17 January 2012 - 01:56 AM

Not really but security essentials comes with an anti-spyware software installed. Both are pretty much the same.

if you delete security essentials i recommend you use spybot search & destroy as an anti-spyware.

Edited by Alexander Caldwell, 17 January 2012 - 02:10 AM.


#9 Alexander Caldwell

Alexander Caldwell

  • Members
  • 50 posts
  • OFFLINE
  •  
  • Local time:12:59 AM

Posted 17 January 2012 - 02:27 AM

Is the problem fixed?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users