Posted 16 January 2012 - 11:11 PM
My computer is an HP G62-465DX Notebook PC running Windows 7. I recently had problems with the Privacy Protection malware as well as, I believe it is called, the Windows 7 trojan. However, everything was working fine until yesterday when I tried to access a paper I needed to work on which is contained in my Microsoft Word Starter 2010 program. When I attempted to open the file, it opened and immediatly I received the message that WINWORDC EXE has stopped working. The program then closes. In addition, when I open the my computer page, which is the page that lists my hard disk drive as well as my devices with removable storage, it says:
Hard Disk Drives (3)
Local Disk Drive (C:)
Microsoft Office Click-to-Run
I do not believe I have a (Q:) drive
I think that is all the information, if there is something else you need please let me know.