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Vista Crashing and dumping memory


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6 replies to this topic

#1 revjwms

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Posted 16 January 2012 - 10:29 PM

After my computer is running for 5 -10 minutes it crashes and I get a blue screen which says that to protect my computer windows explorer has dump memory files, and I hato save re-boot to start my pc again. The only way I can use my pc without it crashing is if I start and run in it Safe Mode. What's wrong/what do I need to do to fix it?

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#2 Beticertified

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Posted 17 January 2012 - 05:06 AM

I have face the same problem with this and found no solution for it. so I just change my OS.
Ans now my OS is running well.

#3 hamluis

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Posted 17 January 2012 - 10:26 AM

Let's see what those dumps contain in the way of clues.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next reply.

Louis

#4 revjwms

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Posted 17 January 2012 - 11:50 PM

==================================================
Dump File : Mini011712-02.dmp
Crash Time : 1/17/2012 9:43:19 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82a3f464
Parameter 3 : 0xbbe2ff5c
Parameter 4 : 0x00000000
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+3d464
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 7.6.0.1011
Processor : 32-bit
Crash Address : iaStor.sys+3d464
Stack Address 1 : ntkrnlpa.exe+44976
Stack Address 2 : ntkrnlpa.exe+1bd770
Stack Address 3 : mbam.sys+b4a
Computer Name :
Full Path : C:\Windows\Minidump\Mini011712-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,904
==================================================
Copy of BSOD Report as requested

Thanks
==================================================
Dump File : Mini011712-01.dmp
Crash Time : 1/17/2012 12:15:27 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82a42464
Parameter 3 : 0x99dfaf5c
Parameter 4 : 0x00000000
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+3d464
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 7.6.0.1011
Processor : 32-bit
Crash Address : iaStor.sys+3d464
Stack Address 1 : ntkrnlpa.exe+44976
Stack Address 2 : ntkrnlpa.exe+1bd770
Stack Address 3 : mbam.sys+b4a
Computer Name :
Full Path : C:\Windows\Minidump\Mini011712-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,904
==================================================

#5 AustrAlien

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Posted 18 January 2012 - 01:53 AM

Crash Address : iaStor.sys+3d464
Stack Address 1 : ntkrnlpa.exe+44976
Stack Address 2 : ntkrnlpa.exe+1bd770
Stack Address 3 : mbam.sys+b4a <<<<<<<<<<<<<< MalwareBytes AntiMalware

Uninstall MalwareBytes AntiMalware.

Does that solve the problem?
AustrAlien
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#6 revjwms

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Posted 18 January 2012 - 09:36 PM

It WORKS...Thanks!!! You've been a blessing!!
Butnow what do for anti malware protection?

#7 AustrAlien

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Posted 18 January 2012 - 09:46 PM

Pleased to know it: Thanks.

One active antivirus application is probably all that is necessary.

Without knowing a lot more about your system and what you already have on it, along with how it gets used ... it's difficult to make any comment.

Do you need/want some assistance in this regard? Let us know and we will see what we can do to help.
AustrAlien
Google is my friend. Make Google your friend too.

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