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Passwords


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2 replies to this topic

#1 rbul1

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Posted 16 January 2012 - 04:01 PM

I recently lost my XP OS and can not recover my email account.
It seems the password and secret access word are no longer valid.

How can I prove to AT&T that I am the subscriber via another method?

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#2 hamluis

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Posted 16 January 2012 - 04:12 PM

If AT&T is your ISP...that's between you and them. IMO.

They have their admin/security policies and that is not a Windows issue of any sort.

Every secure site has its own policies regarding such, be it a bank, an email account, whatever.

I would say telephonic contact, if all else fails.

Louis

#3 boopme

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Posted 19 January 2012 - 10:37 AM

As mentioned above. You have to call them and ask them how to verify. You are the one paying them so there should be a way.
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