Posted 16 January 2012 - 01:17 PM
For a while my computer has refused to start Windows. It would get to the screen with the Windows logo and then no further.
I have not replaced any of the hardware since I bought it, and as far as I am aware this problem came on the back of nothing. (It didn't follow any installation of software or hardware.)
Since there is nothing of too much importance on it I decided to reinstall Windows, but after the setup had started it reached the screen from which I was to choose which drive to install Windows to and each was listed as "Unknown Disk." Pressing any button resulted in a blue screen.
If I even attempt to load without using the disk I just get a black screen prompting me to enter the setup disk.
I am currently at work and so cannot post the precise specifications of my computer, though I will as soon as I get home.
In the meantime I gather that I need to look in BIOS to see if my hard drive is being recognised?
I have Googled this problem but each response was slightly over my head, since I'm not sure what type of harddrive I have (though I will once I get home, I have all the documentation).
Though I do not consider myself too dense when it comes to computers, I am not confident enough to fiddle about in BIOS without instructions.
I would like to thank you in advance for any help that you can provide, it would be very much appreciated.