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computer freezes


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6 replies to this topic

#1 aniket_artist

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Posted 16 January 2012 - 12:47 PM

Hi! i'm a graphic designer and right now i'm working on a project which is important to me. But i noticed that my computer freezes after some time regularly. I was working on PC for a long time but suddenly when i started working in Adobe Illustrator, computer froze. So i restarted it. But the problem continued. Even alt + ctrl + delete won't operate! It hangs for a long time so i had to restart it from CPU button!
I surf a lot. Visit many sites everyday plus download stuff from torrents. I really need help as i have to complete the project as early as possible!
My PC configuration is as follows.
Processor - AMD Athlon X2 3GHz
2GB DDR3, Windows 7 Ultimate 32 bit system.
I have ESET Nod 32 antivirus installed and its database is updated regularly!
I need help! Thanks in advance!

Edited by aniket_artist, 16 January 2012 - 12:49 PM.


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#2 Lefty3120

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Posted 16 January 2012 - 01:22 PM

I suggest running a disk check. You might have a few damaged sectors on the drive causing the os to freeze.

Here is how..

1. Click the start button > type cmd into the search box.
2. Right click cmd an select Run as Administrator.
3. At the command prompt type chkdsk /r c: > press enter.
4. Confirm the check at boot by pressing Y > reboot the machine.

A detailed log will show in the event viewer once it has completed.

Edited by Lefty3120, 16 January 2012 - 01:37 PM.


#3 aniket_artist

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Posted 16 January 2012 - 02:10 PM

Thanks for reply. As you suggested, i ran the disc check. Now what should i do? is this problem because of virus or anything else?

#4 Lefty3120

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Posted 16 January 2012 - 05:04 PM

Open the start menu > type eventvwr.msc > press enter.

Expand the Windows Logs folder > click Application > find the Wininit entry. This is where the check disk log is located.

Using the mouse left click an highlight all the text > press ctrl + c to copy the information.

Paste it into your next reply.

#5 aniket_artist

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Posted 17 January 2012 - 06:55 AM

There were two files named wininit. This log pasted here is yesterdays. The other one shows Error mark and its date is far previous!


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
138496 file records processed. File verification completed.
142 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
182066 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
138496 file SDs/SIDs processed. Cleaning up 757 unused index entries from index $SII of file 0x9.
Cleaning up 757 unused index entries from index $SDH of file 0x9.
Cleaning up 757 unused security descriptors.
Security descriptor verification completed.
21786 data files processed. CHKDSK is verifying Usn Journal...
36180976 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
138480 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
7157071 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

51199123 KB total disk space.
22269704 KB in 102188 files.
59136 KB in 21787 indexes.
0 KB in bad sectors.
241995 KB in use by the system.
65536 KB occupied by the log file.
28628288 KB available on disk.

4096 bytes in each allocation unit.
12799780 total allocation units on disk.
7157072 allocation units available on disk.

Internal Info:
00 1d 02 00 51 e4 01 00 b7 77 03 00 00 00 00 00 ....Q....w......
f2 01 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
50 8d 10 00 50 01 0f 00 f0 17 0f 00 00 00 0f 00 P...P...........

Windows has finished checking your disk.
Please wait while your computer restarts.

#6 Lefty3120

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Posted 17 January 2012 - 07:08 AM

The log shows only minor corrections. To rule out hardware completely let's run a test on the memory.

Download this.. Memtest+.

You'll need to extract the iso file an burn the image. Use ImgBurn.

Once the cd has been created restart the machine an boot from the cd. Allow the test to run for at least 8 hours.

Report back any error's please.

#7 aniket_artist

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Posted 17 January 2012 - 01:12 PM

Currently PC is working just fine and showing no signs of any trouble! :D
no freezing and no performance problem. So i will work on my project and i'll run the programs you have suggested tomorrow cause i don't have time to run the tests for 8 hrs!
I will get back to you soon!




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