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IPad Wi-Fi Trouble


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#1 GLPS

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Posted 16 January 2012 - 12:20 PM

I have a wi-fi type ipad that was working fine from home. The tech person at work did something to get it to work again there--updates to the server necessitated that. Now it is not working from home. The tech guy said it's not him--guess I believe that. The message I get when I try to access Safari is "Cannot Open Page--Safari cannot open the pae because it is not comnnected to the Internet" I tried forgeting the network and setting it up again--I have a Belkin--but that didn't change anything. It shows an IP address and subnet mask, but no router or DNS. Can anyone help me fix this?

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#2 stiltskin

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Posted 16 January 2012 - 04:37 PM

I don't use an iPad. Just wanted to get that out of the way.

I'm assuming the IP address you see is actually in the sam quad as the router? If not, you might have bad wifi hardware. But you can try some other things first.

Can you manually set the gateway and DNS info? Or does it rely on the router to provide that? You may have to manually set the IP address, too, if that's an option. But some devices allow you to get a dynamic or fixed IP and still get either dynamic or fixed DNS and router information separately. If you can manually set them separately, try all options.

Does the thing connect other places outside of your home? If not, that could indicate that the wifi is broken. If it does work elsewhere it's definitely related to your home networking, and would be best solved if you can manually set things up.

That's my $0.02. And I don't have any more ideas.

#3 Didier Stevens

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Posted 21 January 2012 - 04:18 PM

Is it set to DHCP?

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#4 acid9burn

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Posted 04 June 2012 - 04:44 PM

go to Settings> General > reset > reset network settings
connect the wifi> go to more optins and choose always conenct when available.




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