Posted 15 January 2012 - 08:48 PM
It seems I have been deprived of my fair share of WGA's false positive nonsense.
I've been having some trouble with Windows Activation on my laptop running Windows 7 x64. This system is out of its one year warranty from the manufacturer. I have never re-installed Windows on this machine in the past, and I have never had issues with activation. However, now Windows is taking every opportunity to harass me, explaining that Windows is not genuine. I've got the black wallpaper, the prompts at login, the whole nine yards.
It is worth noting that I know this system has a legal licence for the following reasons:
1. It was ordered directly from its manufacturer's website.
2. It has a COA sticker, complete with holograms and licence key.
3. It has passed validation multiple times with no complaints.
During startup, the BIOS shows "Serial number not found" in the upper left. This is my best guess at what has annoyed WGA.
Besides the constant harassing from activation, what really gets me about this situation is Micro$oft's arrogance and insistence that WGA is always correct. It simply is not.
My current plan of action:
1. Backup and re-install Windows. If the missing serial number is indeed the culprit, then this probably will not work. But it's worth a shot.
2. Call up Microsoft and the PC's manufacturer to see if something can be done on either end.
I really would like to avoid sending this PC in for service.
What I would like to know is:
1. What might be causing the serial number problem and what can be done about it?
2. Is there any other course of action that might help?
I want to make it clear that I am absolutely NOT interested in illegal cracks, hacks, etc. to get around activation.