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Computer Freezes Completely or Blinks Once Then Flashes BSoD and Reboots


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#1 DaggNabbit

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Posted 15 January 2012 - 01:03 AM

So last week I was on the interwebs and my computer froze. The mouse could move but that was it. No windows responded, nor did the start button, and ctrl alt delete didn't do anything. Then the screen started to blink about once every 2 seconds. It proceeded to do this until I forcibly turned off the computer by holding down the power button. I then turned on the computer again and the screen was glitchy. By this I mean icons on my desktop would disappear until I clicked on them (by which I mean clicked the empty spaces where the used to be) the start button and task bar would not reappear even if I hit the start button, and if I opened a window, it would show me the top half of the window and the bottom half would show the desktop (or lack thereof). Also my background picture was gone. I left it alone for a few days (I thought... maybe it overheated?) and it was working fine for the last two days. Then today it froze completely. No blinking screen, the mouse disappeared, and it just stayed like that until I turned off the computer. Then I turned it on and it worked for about twenty minutes. The screen blinked once, and then I got the BSoD, but it only flashed for a moment and then the computer rebooted. This has happened another two times in the last hour. I got a new harddrive a few months ago, but this is the first sign of any trouble I have had since it was installed by a friend.

Any suggestions?

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#2 Allan

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Posted 15 January 2012 - 08:29 AM

Hard to diagnose from this distance, but it sounds as though the display adapter may need to be replaced. Guess there's a chance it might be malware or something else, but my first guess is the video card.

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 DaggNabbit

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Posted 16 January 2012 - 12:59 PM

==================================================
Dump File : Mini011512-02.dmp
Crash Time : 1/15/2012 1:42:38 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xe0000001
Parameter 2 : 0xb83d8925
Parameter 3 : 0xb2a978c8
Parameter 4 : 0x00000000
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+925
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : watchdog.sys+925
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : D:\WINDOWS\Minidump\Mini011512-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini011512-01.dmp
Crash Time : 1/15/2012 12:45:45 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xe0000001
Parameter 2 : 0xb8388925
Parameter 3 : 0xb384e8c8
Parameter 4 : 0x00000000
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+925
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : watchdog.sys+925
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : D:\WINDOWS\Minidump\Mini011512-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini011412-01.dmp
Crash Time : 1/14/2012 11:35:10 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xe0000001
Parameter 2 : 0xb83d0925
Parameter 3 : 0xb2af38c0
Parameter 4 : 0x00000000
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+925
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : watchdog.sys+925
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : D:\WINDOWS\Minidump\Mini011412-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini102911-01.dmp
Crash Time : 10/29/2011 1:35:43 PM
Bug Check String : PNP_DETECTED_FATAL_ERROR
Bug Check Code : 0x000000ca
Parameter 1 : 0x00000001
Parameter 2 : 0x86ad1aa0
Parameter 3 : 0x86ad3c68
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6165 (xpsp_sp3_gdr.111025-1629)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+baa8f
Stack Address 2 : ntoskrnl.exe+bb251
Stack Address 3 : ntoskrnl.exe+bb820
Computer Name :
Full Path : D:\WINDOWS\Minidump\Mini102911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini102511-01.dmp
Crash Time : 10/24/2011 11:26:54 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xe0000001
Parameter 2 : 0xb8490925
Parameter 3 : 0xafcfc8c8
Parameter 4 : 0x00000000
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+925
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : watchdog.sys+925
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : D:\WINDOWS\Minidump\Mini102511-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================



Thank you for taking a look at this. Even now the computer is freezing and glitching. I'm amazed I was even able to post this!

#4 Allan

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Posted 16 January 2012 - 01:45 PM

1) Does the blue screen occur when you are watching videos online or at other times?
2) Go to Microsoft / Windows Update and make sure your OS is up to date (do not download hardware or driver updates from Windows Update)
3) Are you running sp3?

#5 DaggNabbit

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Posted 16 January 2012 - 02:09 PM

So far it has happened while I was using Chrome and just looking at web pages.

My OS is currently up to date.

I am running sp3.

#6 DaggNabbit

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Posted 16 January 2012 - 02:18 PM

But I should add that the screen glitches are sometimes present even right after start up, before I open any programs.

#7 Allan

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Posted 16 January 2012 - 02:26 PM

Still guessing display adapter.

#8 DaggNabbit

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Posted 16 January 2012 - 03:18 PM

Could you please elaborate? I'm not sure what that entails. Is that hardware or software? And can I do anything about it or would I have to order a new part?

#9 Allan

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Posted 16 January 2012 - 06:52 PM

That's your video card. It's easy enough to replace - just be sure to purchase it from a retailer who will accept a return just in case that's not the problem.

#10 DaggNabbit

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Posted 16 January 2012 - 08:40 PM

Thanks for the help! Is there any other way I can figure out what the issue is before buying a new video card?




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