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Connectivity issues, but only while web browsing

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2 replies to this topic

#1 tstenz


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Posted 14 January 2012 - 11:51 PM

Hey there,

I have an odd connection problem. I moved and had my internet set up this week, but the whole time I've been having an issue with web browsing. Sometimes it will be fine, but other times webpages will load very slowly, often to the point that they time out. This happens across all web browsers (at least Firefox, IE, and Chrome) and regardless of wired or wireless connection. The problem also persists in safe mode. Here's the odd part: I listen to streaming radio a lot, and even when I'm unable to load any pages, the radio stream will persist with no interruption, which makes no sense to me. Downloads continue through it too.

I run Windows 7, if that matters. I haven't been able to check if the issue persists on another machine yet. I ran through tech support with my provider and they're sending someone out here this week, but I have a feeling they're not going to find any problems and charge me a service fee.

Any ideas?

Edited by tstenz, 14 January 2012 - 11:52 PM.

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#2 jhayz


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Posted 15 January 2012 - 10:22 PM

Check this first on another machine and test your internet speed connection. Seems like more of a problem with your Internet provider.


#3 LadySapphira


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Posted 16 January 2012 - 11:07 AM

I'm having a similar problem, no solution yet (going to post here soon). But wouldn't hurt, if you haven't already, to take a look at your wireless/wired drivers to make sure they are working. Also to check any setting Windows 7 has to make sure nothing is weird, and to double check your firewall.

I agree with jhayz, that it could be the internet provider but since your radio is unaffected I'd double check these things. That might point to a specific problem with your computer. Have you tried the internet connection with another computer to see if it has the same problems?

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