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Error 0x80070424 When Starting Windows Defender or Firewall


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9 replies to this topic

#1 lostoldman

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Posted 14 January 2012 - 07:09 PM

Mod Edit: Moved to Am I Infected from WIN7

I wasn't sure wether to post this here or in the Am I Infected? forum.
When I try to turn on Windows Firewall or Windows Defender it says it can't with Error Code 0x80070424.
My computer was recently infected with the redirect virus. I tried to restore to an earlier point of time but it failed (and I can't remember the reason why, sorry) but now restore points are gone. Along with that Wordstarter no longer works, not sure if that means anything.

So I used the TDSkiller and it found nothing and after a couple days the redirecting has stopped, this all started on the 3rd and its been over a week without redirecting. I'm not sure what to do next to startup the Firewall or Defender, any help would be appreciated.

My OS is Windows 7 64bit if that helps. :)

Edited by boopme, 14 January 2012 - 10:36 PM.
Added More Descriptive Title - AA


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#2 Jelerak

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Posted 14 January 2012 - 07:26 PM

Hello lostoldman;

Go to this link at microsoft: http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80070424 , tells you how to try and fix it. I had this problem just last week with an XP machine. You can try the Microsoft Fixit program, but it did nothing for me.. Good luck


Jelerak

#3 lostoldman

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Posted 14 January 2012 - 07:40 PM

Thanks for the info, but it didn't help. Fixit didn't resolve it and manually everything was checking out fine but the error code is still there.
Its seems to be a very tricky fix <_<

#4 Jelerak

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Posted 14 January 2012 - 09:56 PM

With XP they actually gave you commands to run to reregister the update programs, but I cannot find one for Windows 7. Found for vista and such. Will keep searching

#5 narenxp

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Posted 14 January 2012 - 09:59 PM

Hi

I can fix your windows firewall or defender issue but I need to check if your PC is clean

Being a 64 bit OS,do you have this folder or file


C:/Windows/system64 not the sysWOW64 folder

or

C:/Windows/system32/consrv.dll

Thanks

#6 Jelerak

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Posted 14 January 2012 - 10:15 PM

You can try and reset your update components. Follow the let me fix it section here: http://support.microsoft.com/kb/971058 .

Also here is the page for the commands to reregister the update components in XP and Vista, it doesn't list Windows 7, but most queries send you here to fix the problem: http://support.microsoft.com/kb/968002

Edited by Jelerak, 14 January 2012 - 10:26 PM.


#7 lostoldman

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Posted 14 January 2012 - 10:30 PM

Hi

I can fix your windows firewall or defender issue but I need to check if your PC is clean

Being a 64 bit OS,do you have this folder or file


C:/Windows/system64 not the sysWOW64 folder

or

C:/Windows/system32/consrv.dll

Thanks

I see both of those files

#8 narenxp

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Posted 14 January 2012 - 10:49 PM

You're infected with 64 BIT zero access rootkit

Please follow the preparation guide here

http://www.bleepingcomputer.com/forums/topic34773.html

and

create a new topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

#9 lostoldman

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Posted 14 January 2012 - 10:56 PM

:huh: :o >_> ...Thank you! :)

And Thank you also Jelerak for the links. :)

#10 Jelerak

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Posted 15 January 2012 - 03:05 AM

Your welcome. Hope you get it fixed and running right soon.




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