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I also have browser redirect problems


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8 replies to this topic

#1 LiquorCricket

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Posted 14 January 2012 - 05:42 PM

I have read several of what appear to be related problems, and have tried several of the remedies, but have been unsuccessful. Google searches and some Facebook links get redirected to other sites. If I go back in the browser and click on the same link, the second time it resolves correctly. This is in FF.

Thanks!

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#2 LiquorCricket

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Posted 14 January 2012 - 06:57 PM

Thought I'd get started on some of the scans and pasting logs.

Security Check:

Results of screen317's Security Check version 0.99.24
Windows 7 x64
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Avira AntiVir Personal - Free Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
Avira successfully updated!
```````````````````````````````
Anti-malware/Other Utilities Check:

Spybot - Search & Destroy
Java™ 6 Update 20
Out of date Java installed!
Adobe Flash Player ( 10.0.42.34) Flash Player Out of Date!
Mozilla Firefox (x86 en-US..)
Mozilla Thunderbird (8.0.)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Avira Antivir avgnt.exe
Avira Antivir avguard.exe
``````````End of Log````````````

#3 LiquorCricket

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Posted 14 January 2012 - 06:59 PM

Farbar Service Scanner

Farbar Service Scanner
Ran by Ann (administrator) on 14-01-2012 at 15:58:41
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#4 LiquorCricket

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Posted 14 January 2012 - 07:04 PM

MiniToolBox by Farbar
Ran by Ann (administrator) on 14-01-2012 at 16:02:21
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

D-Link AirPlus Xtreme G DWL-G520 Adapter = Wireless Network Connection (Connected)
Wireless USB Card = Wireless Network Connection 4 (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Ann-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Wireless Network Connection 4:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Wireless USB Card
Physical Address. . . . . . . . . : 00-D0-41-BE-49-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e99d:da2b:25b5:dd9c%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.74(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 14, 2012 3:46:17 PM
Lease Expires . . . . . . . . . . : Sunday, January 15, 2012 3:46:17 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 436260929
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-8A-3B-70-00-25-11-88-9D-14
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : D-Link AirPlus Xtreme G DWL-G520 Adapter
Physical Address. . . . . . . . . : 00-0D-88-93-25-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::117a:acaa:302e:1e66%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.69(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 14, 2012 3:46:17 PM
Lease Expires . . . . . . . . . . : Sunday, January 15, 2012 3:46:19 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 335547784
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-8A-3B-70-00-25-11-88-9D-14
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-25-11-88-9D-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.gateway.2wire.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:28dc:7ab:9cd3:563a(Preferred)
Link-local IPv6 Address . . . . . : fe80::28dc:7ab:9cd3:563a%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: homeportal
Address: 192.168.1.254

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 74.125.224.52
74.125.224.50
74.125.224.51
74.125.224.48
74.125.224.49


Pinging google.com [74.125.224.116] with 32 bytes of data:
Reply from 74.125.224.116: bytes=32 time=31ms TTL=53
Reply from 74.125.224.116: bytes=32 time=30ms TTL=53

Ping statistics for 74.125.224.116:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 31ms, Average = 30ms
Server: homeportal
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.137.149.56
98.139.180.149
209.191.122.70
72.30.2.43


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=74ms TTL=54
Reply from 209.191.122.70: bytes=32 time=74ms TTL=54

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 74ms, Maximum = 74ms, Average = 74ms
Server: homeportal
Address: 192.168.1.254

DNS request timed out.
timeout was 2 seconds.
Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 5ms, Average = 3ms
===========================================================================
Interface List
17...00 d0 41 be 49 4c ......Wireless USB Card
12...00 0d 88 93 25 b3 ......D-Link AirPlus Xtreme G DWL-G520 Adapter
10...00 25 11 88 9d 14 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.69 25
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.74 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.69 281
192.168.1.0 255.255.255.0 On-link 192.168.1.74 281
192.168.1.69 255.255.255.255 On-link 192.168.1.69 281
192.168.1.74 255.255.255.255 On-link 192.168.1.74 281
192.168.1.255 255.255.255.255 On-link 192.168.1.69 281
192.168.1.255 255.255.255.255 On-link 192.168.1.74 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.74 281
224.0.0.0 240.0.0.0 On-link 192.168.1.69 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.74 281
255.255.255.255 255.255.255.255 On-link 192.168.1.69 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 58 ::/0 On-link
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:4137:9e76:28dc:7ab:9cd3:563a/128
On-link
17 281 fe80::/64 On-link
12 281 fe80::/64 On-link
11 306 fe80::/64 On-link
12 281 fe80::117a:acaa:302e:1e66/128
On-link
11 306 fe80::28dc:7ab:9cd3:563a/128
On-link
17 281 fe80::e99d:da2b:25b5:dd9c/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
17 281 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/14/2012 04:01:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: wlsetup.exe, version: 15.4.3538.513, time stamp: 0x4dcdaed4
Faulting module name: msi.dll, version: 5.0.7601.17514, time stamp: 0x4ce7b902
Exception code: 0xc0000005
Fault offset: 0x001fa2c0
Faulting process id: 0x9a4
Faulting application start time: 0xwlsetup.exe0
Faulting application path: wlsetup.exe1
Faulting module path: wlsetup.exe2
Report Id: wlsetup.exe3

Error: (01/14/2012 03:46:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/14/2012 03:46:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (01/14/2012 03:46:24 PM) (Source: JungleDiskService) (User: )
Description: Warning Details (Jungle Disk Desktop 3.16 Win64)
------------------------
Failed to connect drive J:
Exception Code: xMountFailed (122)
Time: 1/14/2012 3:46:24 PM (GMT-8)
Detailed Message: Could not map a network drive: Cannot create a file when that file already exists.
(183)
Error Location: JDFS.cpp:139 JDFS::Mount

Error: (01/14/2012 03:12:58 PM) (Source: Avira AntiVir) (User: SYSTEM)SYSTEM
Description: EXCEPTION calling function <Scan> for the file
C:\Users\Ann\Pictures\2011-08-21\001.JPG
[ACCESS_VIOLATION Exception!! EIP = 0x1d33952]
Please inform Avira and submit the appropriate file!

Error: (01/14/2012 03:03:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13119

Error: (01/14/2012 03:03:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 13119

Error: (01/14/2012 03:03:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/14/2012 03:03:21 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11980

Error: (01/14/2012 03:03:21 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11980


System errors:
=============
Error: (01/14/2012 01:40:34 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:17:04 PM on ?1/?14/?2012 was unexpected.

Error: (01/14/2012 01:08:16 PM) (Source: BugCheck) (User: )
Description: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMP011412-18579-01

Error: (01/14/2012 01:08:15 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:34:55 PM on ?1/?14/?2012 was unexpected.

Error: (01/11/2012 07:28:52 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{A4986315-A5D7-40FF-9814-CB6A4D04DE12} because another computer on the network has the same name. The server could not start.

Error: (01/10/2012 07:43:35 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{A4986315-A5D7-40FF-9814-CB6A4D04DE12} because another computer on the network has the same name. The server could not start.

Error: (01/07/2012 07:27:10 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{A4986315-A5D7-40FF-9814-CB6A4D04DE12} because another computer on the network has the same name. The server could not start.

Error: (12/27/2011 11:23:29 AM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (12/17/2011 06:53:47 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{55967B8A-E752-4AE8-8C18-FBF68F4D861B} because another computer on the network has the same name. The server could not start.

Error: (12/17/2011 11:29:53 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{55967B8A-E752-4AE8-8C18-FBF68F4D861B} because another computer on the network has the same name. The server could not start.

Error: (12/06/2011 06:25:50 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{A4986315-A5D7-40FF-9814-CB6A4D04DE12} because another computer on the network has the same name. The server could not start.


Microsoft Office Sessions:
=========================
Error: (12/15/2010 01:01:24 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 202 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office Suite Service Pack 2 (SP2)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 2.6.0.19140)
Adobe Community Help (Version: 3.5.23)
Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 10 Plugin (Version: 10.0.42.34)
Adobe Photoshop Elements 10 (Version: 10.0)
Adobe Reader 9.4.6 (Version: 9.4.6)
Advertising Center (Version: 0.0.0.2)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Avira AntiVir Personal - Free Antivirus (Version: 10.2.0.704)
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 3.01)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
D3DX10 (Version: 15.4.2368.0902)
eBay Worldwide (Version: 2.1.0703)
Elements 10 Organizer (Version: 10.0)
eMachines Games (Version: 1.0.0.71)
eMachines Recovery Management (Version: 4.05.3002)
eMachines Registration (Version: 1.02.3004)
eMachines ScreenSaver (Version: 1.1.0812)
eMachines Updater (Version: 1.01.3014)
GIMP 2.6.11 (Version: 2.6.11)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Identity Card (Version: 1.00.3001)
ImagXpress (Version: 7.0.74.0)
iTunes (Version: 10.5.2.11)
Java Auto Updater (Version: 2.0.2.1)
Java™ 6 Update 20 (Version: 6.0.200)
Jungle Disk Desktop (Version: 3.16)
Junk Mail filter update (Version: 15.4.3502.0922)
Logitech Webcam Software (Version: 12.10.1113)
LSI PCI-SV92PP Soft Modem (Version: 2.2.95)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
MozBackup 1.4.10
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
Mozilla Thunderbird (8.0) (Version: 8.0 (en-US))
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.7.201)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.7.201)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.4.9.100)
Nero InfoTool (Version: 6.4.7.201)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.8.1)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.11.209)
Nero StartSmart Help (Version: 9.4.1.100)
Nero StartSmart OEM (Version: 9.15.0.100)
NeroExpress (Version: 9.4.10.505)
neroxml (Version: 1.0.0)
NVIDIA Drivers (Version: 1.7)
OpenOffice.org 3.1 (Version: 3.1.9420)
PSE10 STI Installer (Version: 10.0)
QuickTime (Version: 7.69.80.9)
Realtek High Definition Audio Driver (Version: 6.0.1.5898)
Skype Click to Call (Version: 5.6.8442)
Skype 5.5 (Version: 5.5.124)
Spybot - Search & Destroy (Version: 1.6.2)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VoiceOver Kit (Version: 1.40.128.0)
Welcome Center (Version: 1.00.3004)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 3839.23 MB
Available physical RAM: 2469.48 MB
Total Pagefile: 7676.66 MB
Available Pagefile: 6022.84 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.43 MB

========================= Partitions: =====================================

1 Drive c: (eMachines) (Fixed) (Total:683.54 GB) (Free:613.55 GB) NTFS

========================= Users: ========================================

User accounts for \\ANN-PC

Administrator Ann Guest


**** End of log ****

#5 LiquorCricket

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Posted 14 January 2012 - 08:02 PM

aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-14 16:05:41
-----------------------------
16:05:41.918 OS Version: Windows x64 6.1.7601 Service Pack 1
16:05:41.918 Number of processors: 2 586 0x170A
16:05:41.919 ComputerName: ANN-PC UserName: Ann
16:05:43.618 Initialize success
16:09:32.989 AVAST engine defs: 12011401
16:23:57.025 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005a
16:23:57.030 Disk 0 Vendor: ST375052 CC44 Size: 715404MB BusType: 3
16:23:57.047 Disk 0 MBR read successfully
16:23:57.051 Disk 0 MBR scan
16:23:57.076 Disk 0 unknown MBR code
16:23:57.094 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 15360 MB offset 2048
16:23:57.115 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 31459328
16:23:57.124 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 699942 MB offset 31664128
16:23:57.131 Service scanning
16:24:01.026 Modules scanning
16:24:01.030 Disk 0 trace - called modules:
16:24:01.068 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys storport.sys hal.dll nvstor64.sys
16:24:01.073 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004bea060]
16:24:01.432 3 CLASSPNP.SYS[fffff8800185143f] -> nt!IofCallDriver -> [0xfffffa8003c94820]
16:24:01.436 5 ACPI.sys[fffff88000e1a7a1] -> nt!IofCallDriver -> \Device\0000005a[0xfffffa8003c94060]
16:24:02.524 AVAST engine scan C:\Windows
16:24:05.064 AVAST engine scan C:\Windows\system32
16:26:33.856 AVAST engine scan C:\Windows\system32\drivers
16:26:46.685 AVAST engine scan C:\Users\Ann
16:33:16.015 AVAST engine scan C:\ProgramData
16:36:49.261 Scan finished successfully
17:00:49.147 Disk 0 MBR has been saved successfully to "C:\Users\Ann\Desktop\MBR.dat"
17:00:49.152 The log file has been saved successfully to "C:\Users\Ann\Desktop\aswMBR.txt"

#6 boopme

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Posted 18 January 2012 - 12:11 PM

Hello lets do these first and see if it stops.

Your HOSTS file may be infected.
Reset the HOSTS file
As this infection also changes your Windows HOSTS file, we want to replace this file with the default version for your operating system.
Some types of malware will alter the HOSTS file as part of its infection. Please follow the instructions provided in How do I reset the hosts file back to the default?

To reset the hosts file automatically,go HERE click the Posted Image button. Then just follow the prompts in the Fix it wizard.


OR
Click Run in the File Download dialog box or save MicrosoftFixit50267.msi to your Desktop and double-click on it to run. Then just follow the promots in the Fix it wizard.



Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.



If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. [color=green]In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 LiquorCricket

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Posted 21 January 2012 - 01:11 AM

Hi,

I have reset the hosts file and restarted. I then ran TDSSKiller and it found no problems. I am still having the issue.

#8 boopme

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Posted 21 January 2012 - 07:43 PM

Rats!!
We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 LiquorCricket

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Posted 22 January 2012 - 10:52 PM

Starting to add the files:

http://www.bleepingcomputer.com/forums/topic439501.html

Thanks!




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