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Blocked from using Google and other search engines


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15 replies to this topic

#1 JJM640

JJM640

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  • Local time:03:59 PM

Posted 14 January 2012 - 02:49 PM

Hello,

Here's my issue: I'm helping my sister clean up her laptop. I have a feeling she has a virus, but I'm not very computer savvy. She uses Firefox and for some reason it will not connect with any Google services (i.e. Gmail, Blogger, Google, etc) nor will it allow her on search engines like Bing. It specifically says: "Firefox cannot establish a connection to the server." It'll only let her access Yahoo. Then once she tries to search on Yahoo and click on a link it'll redirect her to some random page that has nothing to do with what she clicked on.

Actions I took: I told her to run Spybot and she said it removed one thing (she forgot to write the name of it) and it seemed to take care of the redirect issues for now, however the Google issue remains and the audio seems to have stopped working, not sure if that's related.

I then received help from Broni who redirected here after looking at some of my previous logs which can be found here: Previous Forum Post

I ran DDS and GMER, however when I used GMER the laptop would flash to a blue screen that said: "Page_Fault_In_Nonpage_area" and then the laptop would restart.

I did get a DDS Log though, here it is:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19120 BrowserJavaVersion: 1.6.0_29
Run by Rosie at 10:45:19 on 2012-01-14
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.893.167 [GMT -8:00]
.
SP: McAfee VirusScan *Disabled/Updated* {91492D4B-0869-000E-929C-AE00AA450731}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Toshiba\IVP\ISM\pinger.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Windows\Pixart\Pac207\Monitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\MSC\mcsvrcnt.exe
c:\PROGRA~1\mcafee\msc\mcupdui.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\msiexec.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\RacAgent.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = <local>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {377c180e-6f0e-4d4c-980f-f45bd3d40cf4} - c:\program files\mcafee\msk\mcapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers runtime\YontooIEClient.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [Google Update] "c:\users\rosie\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [!AVG Anti-Spyware] "c:\program files\grisoft\avg anti-spyware 7.5\avgas.exe" /minimized
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Monitor] c:\windows\pixart\pac207\Monitor.exe
mRun: [Skytel] Skytel.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SSDMonitor] c:\program files\common files\pc tools\smonitor\SSDMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
dRun: [Ryuguqapiweso] rundll32.exe "c:\windows\system32\config\systemprofile\appdata\local\ils4Darc.dll",Startup
dRun: [Smad] "c:\windows\system32\config\systemprofile\appdata\local\sanctionedmedia\smad\Smad.exe"
StartupFolder: c:\users\rosie\appdata\roaming\micros~1\windows\startm~1\programs\startup\imvu.lnk - c:\program files\imvu\IMVUClient.exe
StartupFolder: c:\users\rosie\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\exifla~1.lnk - c:\program files\finepixviewer\QuickDCF.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\users\rosie\appdata\roaming\microsoft\windows\start menu\programs\imvu\Run IMVU.lnk
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{32A97F30-7A01-45D7-9F33-8E8558D458F3} : DhcpNameServer = 209.18.47.61 209.18.47.62
SEH: CShellExecuteHookImpl Object: {57b86673-276a-48b2-bae7-c6dbb3020eb8} - c:\program files\grisoft\avg anti-spyware 7.5\shellexecutehook.dll
Hosts: 95.64.61.133 www.google.com
Hosts: 95.64.61.134 www.bing.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\rosie\appdata\roaming\mozilla\firefox\profiles\idyj469a.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://gamebox.my-quick-search.com/search.aspx?srch=ku&q=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 56687
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\5.0.61118.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\rosie\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2012-01-12 05:18:34 -------- d-----w- c:\users\rosie\appdata\local\ElevatedDiagnostics
2012-01-11 03:29:44 23552 ----a-w- c:\windows\system32\mciseq.dll
2012-01-11 03:29:43 189952 ----a-w- c:\windows\system32\winmm.dll
2012-01-11 03:09:51 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
.
==================== Find3M ====================
.
2011-12-10 23:24:06 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-09 05:49:57 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-12-09 05:19:14 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-25 21:44:50 512472 ----a-w- c:\windows\system32\msxml.dll
2011-10-25 21:44:44 37336 ----a-w- c:\windows\system32\CleanMFT32.exe
.
============= FINISH: 10:57:20.56 ===============


The laptop runs Windows Vista Home Premium

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 17 January 2012 - 12:14 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 JJM640

JJM640
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Posted 18 January 2012 - 03:40 PM

Alrighty, I ran Combofix and here's the problem I'm having. The program opens up and I see it running through files and it says "Extracting [insert various file names]" the green bar is filling up and then it gets to the end and then nothing. Combofix just closes down and it doesn't give me a log to use. I've tried it several times and it hasn't changed. Also the computer is still the same.

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 January 2012 - 05:01 PM

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 JJM640

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Posted 18 January 2012 - 06:03 PM

It seems to have worked! The Google issue seems fixed, I'm no longer blocked from that or blogger and I'm not being redirected when I search on Yahoo.


Here's the Log:

ComboFix 12-01-18.04 - Rosie 01/18/2012 14:30:32.1.2 - x86 NETWORK
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.893.217 [GMT -8:00]
Running from: c:\users\Rosie\Pictures\Comfix.exe
SP: McAfee VirusScan *Disabled/Updated* {91492D4B-0869-000E-929C-AE00AA450731}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Tarma Installer
c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\Setup.dat
c:\users\Public\videos\Install.exe
c:\users\Public\videos\Uninstall.exe
c:\users\Rosie\AppData\Roaming\4A6A.041
c:\windows\system32\0.1267298830591741.exe
c:\windows\system32\0.14026470319431183.exe
c:\windows\system32\15b0a5e.dll
c:\windows\system32\16f9a2bb.dll
c:\windows\system32\2aa30974.dll
c:\windows\system32\bff996a.dll
c:\windows\system32\d424186.dll
c:\windows\system32\FF05DA0D.dll
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_Nwsapagent
.
.
((((((((((((((((((((((((( Files Created from 2011-12-18 to 2012-01-18 )))))))))))))))))))))))))))))))
.
.
2012-01-18 22:43 . 2012-01-18 22:47 -------- d-----w- c:\users\Rosie\AppData\Local\temp
2012-01-18 22:43 . 2012-01-18 22:43 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-18 20:32 . 2012-01-18 22:23 -------- d-----w- C:\ComboFix
2012-01-14 19:20 . 2012-01-14 19:20 100864 ----a-w- C:\uwdorpog.sys
2012-01-12 05:18 . 2012-01-12 05:18 -------- d-----w- c:\users\Rosie\AppData\Local\ElevatedDiagnostics
2012-01-11 03:29 . 2011-10-14 16:00 23552 ----a-w- c:\windows\system32\mciseq.dll
2012-01-11 03:29 . 2011-10-14 16:03 189952 ----a-w- c:\windows\system32\winmm.dll
2012-01-11 03:09 . 2011-12-01 15:21 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-10 23:24 . 2011-08-29 01:02 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-09 05:49 . 2011-12-09 05:50 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-12-09 05:19 . 2011-07-08 14:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-25 21:44 . 2011-12-09 19:20 512472 ----a-w- c:\windows\system32\msxml.dll
2011-10-25 21:44 . 2011-12-09 19:20 37336 ----a-w- c:\windows\system32\CleanMFT32.exe
2011-11-26 20:11 . 2011-10-14 12:07 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-09-01 19:33 62464 --sha-r- c:\windows\System32\kernel320.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}]
2011-07-15 04:46 195360 ----a-w- c:\program files\Yontoo Layers Runtime\YontooIEClient.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2007-05-18 430080]
"EasyLinkAdvisor"="c:\program files\Linksys EasyLink Advisor\LinksysAgent.exe" [2007-03-16 454784]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-08-27 247144]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-08-10 4702208]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2007-03-29 411192]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2006-12-07 55416]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2007-06-16 448080]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2007-05-22 538744]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-08-15 102400]
"NDSTray.exe"="NDSTray.exe" [BU]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-08-22 1862144]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-08-04 582992]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"!AVG Anti-Spyware"="c:\program files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 6731312]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-03-17 47392]
"Monitor"="c:\windows\PixArt\PAC207\Monitor.exe" [2006-11-03 319488]
"Skytel"="Skytel.exe" [2007-08-03 1826816]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-12-25 981680]
"SSDMonitor"="c:\program files\Common Files\PC Tools\sMonitor\SSDMonitor.exe" [2011-10-25 103896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-25 460872]
.
c:\users\Rosie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
IMVU.lnk - c:\program files\IMVU\IMVUClient.exe [N/A]
OpenOffice.org 3.2.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-12-15 384000]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Exif Launcher.lnk - c:\program files\FinePixViewer\QuickDCF.exe [2002-1-9 200704]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GOEC62~1.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AVG Anti-Spyware Guard]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-131501212-3215802594-926189000-1000Core.job
- c:\users\Rosie\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-28 23:01]
.
2012-01-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-131501212-3215802594-926189000-1000UA.job
- c:\users\Rosie\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-28 23:01]
.
2012-01-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-06-04 20:32]
.
2011-11-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-06-04 20:32]
.
2012-01-16 c:\windows\Tasks\Norton Security Scan for Rosie.job
- c:\program files\Norton Security Scan\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2009-12-10 07:04]
.
2012-01-18 c:\windows\Tasks\User_Feed_Synchronization-{4E5CE724-3E20-4BD9-9D9B-F4A2231910DA}.job
- c:\windows\system32\msfeedssync.exe [2011-08-10 09:26]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = <local>
IE: {{d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\users\Rosie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\users\Rosie\AppData\Roaming\Mozilla\Firefox\Profiles\idyj469a.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://gamebox.my-quick-search.com/search.aspx?srch=ku&q=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 56687
FF - prefs.js: network.proxy.type - 4
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
- - - - ORPHANS REMOVED - - - -
.
HKU-Default-Run-Picasa Media Detector - c:\program files\Picasa2\PicasaMediaDetector.exe
SafeBoot-AVG Anti-Spyware Driver
AddRemove-LADSPA_plugins-win_is1 - c:\program files\Audacity\Plug-Ins\unins000.exe
AddRemove-{889DF117-14D1-44EE-9F31-C5FB5D47F68B} - c:\programdata\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\Setup.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-18 14:50
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i?????w?<? h??? [???[?@?[?X?[?p?
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\e2ae0bc4]
"imagepath"="\??\c:\windows\TEMP\A8D.tmp"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(680)
c:\program files\ArcSoft\PhotoImpression 5\share\pihook.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
c:\program files\McAfee\MPF\MPFSrv.exe
c:\windows\system32\wbem\unsecapp.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\McAfee.com\Agent\mcagent.exe
c:\progra~1\mcafee\msc\mcuimgr.exe
.
**************************************************************************
.
Completion time: 2012-01-18 14:58:59 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-18 22:58
.
Pre-Run: 26,947,706,880 bytes free
Post-Run: 28,664,401,920 bytes free
.
- - End Of File - - 245AB3761F275204915144962F6571A7

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:59 PM

Posted 19 January 2012 - 12:14 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

KillAll::

File::
C:\uwdorpog.sys
c:\windows\System32\kernel320.dll

Folder::
c:\program files\Yontoo Layers Runtime

FireFox::
FF - ProfilePath - c:\users\Rosie\AppData\Roaming\Mozilla\Firefox\Profiles\idyj469a.default\
FF - prefs.js: keyword.URL - hxxp://gamebox.my-quick-search.com/search.aspx?srch=ku&q=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 56687
FF - prefs.js: network.proxy.type - 4


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 JJM640

JJM640
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:03:59 PM

Posted 19 January 2012 - 02:03 PM

Alrighty, here's the new log:

ComboFix 12-01-18.04 - Rosie 01/19/2012 10:34:34.1.2 - x86 NETWORK
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.893.364 [GMT -8:00]
Running from: c:\users\Rosie\Downloads\ComboFix.exe
Command switches used :: c:\users\Rosie\Desktop\CFScript.txt
SP: McAfee VirusScan *Disabled/Updated* {91492D4B-0869-000E-929C-AE00AA450731}
* Created a new restore point
.
FILE ::
"C:\uwdorpog.sys"
"c:\windows\System32\kernel320.dll"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Yontoo Layers Runtime
c:\program files\Yontoo Layers Runtime\YontooIEClient.dll
C:\uwdorpog.sys
c:\windows\System32\kernel320.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-12-19 to 2012-01-19 )))))))))))))))))))))))))))))))
.
.
2012-01-19 18:47 . 2012-01-19 18:49 -------- d-----w- c:\users\Rosie\AppData\Local\temp
2012-01-19 18:47 . 2012-01-19 18:47 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2012-01-19 18:47 . 2012-01-19 18:47 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-19 01:07 . 2011-11-28 17:53 435032 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-01-19 01:06 . 2011-11-28 18:01 41184 ----a-w- c:\windows\avastSS.scr
2012-01-19 01:05 . 2012-01-19 01:05 -------- d-----w- c:\program files\AVAST Software
2012-01-19 01:04 . 2012-01-19 01:04 -------- d-----w- c:\programdata\AVAST Software
2012-01-18 22:26 . 2012-01-18 22:59 -------- d-----w- C:\Comfix
2012-01-12 05:18 . 2012-01-12 05:18 -------- d-----w- c:\users\Rosie\AppData\Local\ElevatedDiagnostics
2012-01-11 03:29 . 2011-10-14 16:00 23552 ----a-w- c:\windows\system32\mciseq.dll
2012-01-11 03:09 . 2011-12-01 15:21 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-10 23:24 . 2011-08-29 01:02 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-09 05:49 . 2011-12-09 05:50 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-12-09 05:19 . 2011-07-08 14:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-28 18:01 . 2008-12-01 20:40 199816 ----a-w- c:\windows\system32\aswBoot.exe
2011-11-28 17:53 . 2008-12-01 20:41 314456 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-11-28 17:52 . 2008-12-01 20:41 34392 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-11-28 17:52 . 2008-12-01 20:41 52952 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-11-28 17:52 . 2008-12-01 20:40 55128 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-11-28 17:51 . 2008-12-01 20:41 20568 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-10-25 21:44 . 2011-12-09 19:20 512472 ----a-w- c:\windows\system32\msxml.dll
2011-10-25 21:44 . 2011-12-09 19:20 37336 ----a-w- c:\windows\system32\CleanMFT32.exe
2011-11-26 20:11 . 2011-10-14 12:07 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-11-28 18:01 122512 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2007-05-18 430080]
"EasyLinkAdvisor"="c:\program files\Linksys EasyLink Advisor\LinksysAgent.exe" [2007-03-16 454784]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-08-27 247144]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-08-10 4702208]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2007-03-29 411192]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2006-12-07 55416]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2007-06-16 448080]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2007-05-22 538744]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-08-15 102400]
"NDSTray.exe"="NDSTray.exe" [BU]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-08-22 1862144]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"!AVG Anti-Spyware"="c:\program files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 6731312]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-03-17 47392]
"Monitor"="c:\windows\PixArt\PAC207\Monitor.exe" [2006-11-03 319488]
"Skytel"="Skytel.exe" [2007-08-03 1826816]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-12-25 981680]
"SSDMonitor"="c:\program files\Common Files\PC Tools\sMonitor\SSDMonitor.exe" [2011-10-25 103896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-25 460872]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2011-11-28 3744552]
.
c:\users\Rosie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
IMVU.lnk - c:\program files\IMVU\IMVUClient.exe [N/A]
OpenOffice.org 3.2.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-12-15 384000]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Exif Launcher.lnk - c:\program files\FinePixViewer\QuickDCF.exe [2002-1-9 200704]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GOEC62~1.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AVG Anti-Spyware Guard]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-131501212-3215802594-926189000-1000Core.job
- c:\users\Rosie\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-28 23:01]
.
2012-01-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-131501212-3215802594-926189000-1000UA.job
- c:\users\Rosie\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-28 23:01]
.
2012-01-16 c:\windows\Tasks\Norton Security Scan for Rosie.job
- c:\program files\Norton Security Scan\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2009-12-10 07:04]
.
2012-01-19 c:\windows\Tasks\User_Feed_Synchronization-{4E5CE724-3E20-4BD9-9D9B-F4A2231910DA}.job
- c:\windows\system32\msfeedssync.exe [2011-08-10 09:26]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = <local>
IE: {{d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\users\Rosie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\users\Rosie\AppData\Roaming\Mozilla\Firefox\Profiles\idyj469a.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - c:\program files\Yontoo Layers Runtime\YontooIEClient.dll
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-19 10:52
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i?????w?<? h??? [???[?@?[?X?[?p?
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\e2ae0bc4]
"imagepath"="\??\c:\windows\TEMP\A8D.tmp"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(1888)
c:\program files\ArcSoft\PhotoImpression 5\share\pihook.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
c:\windows\system32\wbem\unsecapp.exe
.
**************************************************************************
.
Completion time: 2012-01-19 10:59:37 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-19 18:59
ComboFix2.txt 2012-01-18 22:59
.
Pre-Run: 28,775,575,552 bytes free
Post-Run: 28,749,094,912 bytes free
.
- - End Of File - - 3E3CC21D1FA91FD3164674929DCF7029

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 January 2012 - 02:45 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.3.1
Bing Bar
Java™ 6 Update 2
Java™ 6 Update 29
Viewpoint Media Player
Yontoo Layers Runtime 1.10.01


and click on remove

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 JJM640

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Posted 19 January 2012 - 04:22 PM

I'm having trouble with the TFC, it seems to keep freezing before it finishes. Should I run it in Safe Mode?

#10 JJM640

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Posted 19 January 2012 - 05:23 PM

Alright, it went through this time. Here's the Malwarebytes Log:

Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.19.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 8.0.6001.19120
Rosie :: ROSIE-PC [administrator]

Protection: Enabled

1/19/2012 1:58:42 PM
mbam-log-2012-01-19 (13-58-42).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 179344
Time elapsed: 13 minute(s), 23 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



Here's the HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:22:36 PM, on 1/19/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19120)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Windows\Pixart\Pac207\Monitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Windows\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Monitor] C:\Windows\PixArt\PAC207\Monitor.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - Startup: IMVU.lnk = C:\Program Files\IMVU\IMVUClient.exe
O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Rosie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: pinger - Unknown owner - C:\Toshiba\IVP\ISM\pinger.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

--
End of file - 10234 bytes


The computer seems to be doing a lot better now, though it's a tad slow.

Edited by JJM640, 19 January 2012 - 05:27 PM.


#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 January 2012 - 01:55 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
      O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
      O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [Monitor] C:\Windows\PixArt\PAC207\Monitor.exe
      O4 - HKLM\..\Run: [Skytel] Skytel.exe
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
      O4 - Startup: IMVU.lnk = C:\Program Files\IMVU\IMVUClient.exe
      O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
      O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#12 JJM640

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Posted 21 January 2012 - 01:29 AM

Here's the Eset Log

C:\ProgramData\Spybot - Search & Destroy\Recovery\ZangoShoppingReport4.zip Win32/Bagle.gen.zip worm
C:\Qoobox\Quarantine\C\Program Files\Yontoo Layers Runtime\YontooIEClient.dll.vir a variant of Win32/Adware.Yontoo.A application
C:\Qoobox\Quarantine\C\Windows\System32\kernel320.dll.vir Win32/Ponmocup.AA trojan
C:\Users\All Users\Spybot - Search & Destroy\Recovery\ZangoShoppingReport4.zip Win32/Bagle.gen.zip worm
C:\Users\Rosie\Downloads\SoftonicDownloader_for_camtasia-studio.exe a variant of Win32/SoftonicDownloader.A application
C:\Users\Rosie\Downloads\SoftonicDownloader_for_windows-movie-maker.exe a variant of Win32/SoftonicDownloader.A application
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\TfsStore\Tfs_DAV\C00.php a variant of Java/TrojanDownloader.OpenStream.NAZ trojan

#13 gringo_pr

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Posted 21 January 2012 - 02:08 AM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Users\Rosie\Downloads\SoftonicDownloader_for_camtasia-studio.exe"
    del /f /s /q "C:\Users\Rosie\Downloads\SoftonicDownloader_for_windows-movie-maker.exe"
    del /f /s /q "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\TfsStore\Tfs_DAV\C00.php"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 JJM640

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Posted 21 January 2012 - 02:40 PM

Thank-you for all of your help! I followed all of the last steps, but I still have one problem. For some reason I can't run Windows Update. There are 18 files right now that keep failing to update, I'm not sure if that's something I should be concerned about. The errors I get are:

Code 80070570
Code 80070002
Code FFFFFFFE

#15 gringo_pr

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Posted 21 January 2012 - 03:25 PM

Lets see if we can fix windows update


please go here Fix Windows Update and click on the Fix It Button
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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