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Need help eliminating Trojan.ZeroAccess.B


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34 replies to this topic

#1 LavosKiller

LavosKiller

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Posted 14 January 2012 - 02:07 PM

As requested I am posting the information here in response to the reply in my other topic:

http://www.bleepingcomputer.com/forums/topic437922.html

You can read the linked topic for the details of this viruses symptoms and what I have tried thus far.

Here are the logs, as requested:


.
DDS (Ver_2011-08-26.01) - NTFSAMD64 NETWORK
Internet Explorer: 9.0.8112.16421
Run by kristina at 13:51:49 on 2012-01-14
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3687.2694 [GMT -5:00]
.
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\Explorer.EXE
C:\windows\system32\ctfmon.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\Navw32.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://start.toshiba.com/?cid=C001B2Y
uDefault_Page_URL = hxxp://start.toshiba.com/?cid=C001B2Y
uInternet Settings,ProxyOverride = <local>
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\coIEPlg.dll
BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\IPS\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRunOnce: [FlashPlayerUpdate] C:\windows\SysWOW64\Macromed\Flash\FlashUtil10u_Plugin.exe -update plugin
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{973EA168-3AD6-4952-B847-9DFBF065759C} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{973EA168-3AD6-4952-B847-9DFBF065759C}\2456C6B696E6E233249383 : DhcpNameServer = 192.168.2.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\coIEPlg.dll
BHO-X64: Norton Identity Protection - No File
BHO-X64: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\IPS\IPSBHO.DLL
BHO-X64: Norton Vulnerability Protection - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\coIEPlg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
mRun-x64: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\kristina\AppData\Roaming\Mozilla\Firefox\Profiles\az05fywj.default\
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\windows\system32\DRIVERS\amd_sata.sys --> C:\windows\system32\DRIVERS\amd_sata.sys [?]
R0 amd_xata;amd_xata;C:\windows\system32\DRIVERS\amd_xata.sys --> C:\windows\system32\DRIVERS\amd_xata.sys [?]
R0 SMR210;Symantec SMR Utility Service 2.1.0;C:\windows\system32\drivers\SMR210.SYS --> C:\windows\system32\drivers\SMR210.SYS [?]
R0 SymDS;Symantec Data Store;C:\windows\system32\drivers\NISx64\1302000.00A\SYMDS64.SYS --> C:\windows\system32\drivers\NISx64\1302000.00A\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\NISx64\1302000.00A\SYMEFA64.SYS --> C:\windows\system32\drivers\NISx64\1302000.00A\SYMEFA64.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R3 ETD;ELAN PS/2 Port Input Device;C:\windows\system32\DRIVERS\ETD.sys --> C:\windows\system32\DRIVERS\ETD.sys [?]
R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys --> C:\windows\system32\DRIVERS\FwLnk.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\system32\DRIVERS\rtl8192Ce.sys --> C:\windows\system32\DRIVERS\rtl8192Ce.sys [?]
S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20111223.001_41b\BHDrvx64.sys [2011-12-23 1157240]
S1 ccSet_NIS;Norton Internet Security Settings Manager;C:\windows\system32\drivers\NISx64\1302000.00A\ccSetx64.sys --> C:\windows\system32\drivers\NISx64\1302000.00A\ccSetx64.sys [?]
S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20120110.002\IDSviA64.sys [2012-1-11 488568]
S1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\NISx64\1302000.00A\Ironx64.SYS --> C:\windows\system32\drivers\NISx64\1302000.00A\Ironx64.SYS [?]
S1 SymNetS;Symantec Network Security WFP Driver;C:\windows\system32\Drivers\NISx64\1302000.00A\SYMNETS.SYS --> C:\windows\system32\Drivers\NISx64\1302000.00A\SYMNETS.SYS [?]
S2 AMD External Events Utility;AMD External Events Utility;C:\windows\system32\atiesrxx.exe --> C:\windows\system32\atiesrxx.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-8-28 136176]
S2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\ccsvchst.exe [2011-12-25 138760]
S2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe [2011-8-28 123320]
S2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [2011-8-28 126392]
S3 amdkmdag;amdkmdag;C:\windows\system32\DRIVERS\atikmdag.sys --> C:\windows\system32\DRIVERS\atikmdag.sys [?]
S3 amdkmdap;amdkmdap;C:\windows\system32\DRIVERS\atikmpag.sys --> C:\windows\system32\DRIVERS\atikmpag.sys [?]
S3 EraserUtilDrvI13;EraserUtilDrvI13;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilDrvI13.sys [2012-1-11 138360]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-12-27 138360]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-8-28 136176]
S3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2011-8-28 57216]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-6-9 138152]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\system32\drivers\TsUsbGD.sys --> C:\windows\system32\drivers\TsUsbGD.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-01-12 01:21:43 96376 ----a-w- C:\windows\System32\drivers\SMR210.SYS
2012-01-10 18:38:13 -------- d-----w- C:\f621b532a6e9a775d57c6b4792e9ef
2012-01-10 03:08:36 -------- d-----w- C:\Users\kristina\AppData\Local\NPE
2012-01-02 15:00:15 -------- d-----w- C:\Users\kristina\AppData\Local\Adobe
2012-01-02 14:19:48 -------- d-----w- C:\Users\kristina\AppData\Local\ElevatedDiagnostics
2012-01-02 13:45:07 -------- d-----we C:\windows\system64
2012-01-01 16:22:44 8199504 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2012-01-01 16:22:39 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{FA706B58-F48F-44E4-AB64-D8ECEE1C2391}\mpengine.dll
2011-12-30 02:34:47 77824 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2011-12-30 02:34:47 32768 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2011-12-30 02:34:47 225280 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\IScript\iscript.dll
2011-12-30 02:34:47 176128 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2011-12-28 17:15:19 -------- d-----w- C:\Users\kristina\AppData\Local\CrashDumps
2011-12-27 20:35:35 -------- d-----w- C:\Users\kristina\AppData\Roaming\Tific
2011-12-27 15:04:04 -------- d-----w- C:\Users\kristina\AppData\Local\ApplicationHistory
2011-12-27 14:35:57 -------- d-----w- C:\windows\SysWow64\Wat
2011-12-27 14:35:57 -------- d-----w- C:\windows\System32\Wat
2011-12-27 14:06:43 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2011-12-27 04:00:36 -------- d-----w- C:\windows\SysWow64\URTTEMP
2011-12-27 03:51:38 -------- d-----w- C:\Program Files (x86)\Nancy Drew
2011-12-27 03:40:19 -------- d-----w- C:\Users\kristina\AppData\Local\Microsoft Games
2011-12-25 14:39:01 451192 ----a-r- C:\windows\System32\drivers\NISx64\1302000.00A\symds64.sys
2011-12-25 14:39:01 401016 ----a-w- C:\windows\System32\drivers\NISx64\1302000.00A\symnets.sys
2011-12-25 14:39:01 1084024 ----a-w- C:\windows\System32\drivers\NISx64\1302000.00A\symefa64.sys
2011-12-25 14:39:00 729720 ----a-w- C:\windows\System32\drivers\NISx64\1302000.00A\srtsp64.sys
2011-12-25 14:39:00 37496 ----a-w- C:\windows\System32\drivers\NISx64\1302000.00A\srtspx64.sys
2011-12-25 14:39:00 189560 ----a-w- C:\windows\System32\drivers\NISx64\1302000.00A\ironx64.sys
2011-12-25 14:39:00 167048 ----a-w- C:\windows\System32\drivers\NISx64\1302000.00A\ccsetx64.sys
2011-12-25 14:38:31 -------- d-----w- C:\windows\System32\drivers\NISx64\1302000.00A
2011-12-25 14:34:36 861696 ----a-w- C:\windows\System32\oleaut32.dll
2011-12-25 14:33:44 3912576 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2011-12-25 14:33:43 5561216 ----a-w- C:\windows\System32\ntoskrnl.exe
2011-12-25 14:33:43 3967872 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2011-12-24 00:38:31 -------- d-----w- C:\Users\kristina\AppData\Local\Google
2011-12-24 00:37:30 -------- d-----w- C:\Users\kristina\AppData\Local\ATI
2011-12-24 00:37:23 -------- d-----w- C:\Users\kristina\AppData\Local\TOSHIBA
2011-12-24 00:36:48 -------- d-----w- C:\Users\kristina\AppData\Local\VirtualStore
.
==================== Find3M ====================
.
2011-11-24 04:52:09 3145216 ----a-w- C:\windows\System32\win32k.sys
2011-11-15 19:29:56 270720 ------w- C:\windows\System32\MpSigStub.exe
2011-11-05 05:32:50 2048 ----a-w- C:\windows\System32\tzres.dll
2011-11-05 04:26:03 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2011-11-04 01:53:39 2309120 ----a-w- C:\windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2011-10-26 05:21:20 43520 ----a-w- C:\windows\System32\csrsrv.dll
.
============= FINISH: 13:52:21.51 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:08:35 PM

Posted 17 January 2012 - 12:09 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 LavosKiller

LavosKiller
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  • Members
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  • Local time:07:35 PM

Posted 17 January 2012 - 03:32 PM

I cannot disable Norton Internet Security because the computer is currently running in Safe Mode. If I restart, I will most likely encounter Startup Repair again and be back where I started again. There are Heuristic Viruses the Scan can only find in Safe Mode. What do I do here? Is there another way to disable Norton Internet Security?

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 17 January 2012 - 03:59 PM

just go ahead and run the scan


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 LavosKiller

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Posted 17 January 2012 - 04:07 PM

Do you mean scan with ComboFix or restart and scan again with Norton?

#6 gringo_pr

gringo_pr

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Posted 17 January 2012 - 04:22 PM

go ahead and scan with combofix - don't scan with Norton until we are done


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 LavosKiller

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Posted 17 January 2012 - 05:07 PM

ComboFix 12-01-17.01 - kristina 01/17/2012 16:35:08.1.2 - x64 NETWORK
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3687.2873 [GMT -5:00]
Running from: c:\users\kristina\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\consrv.dll
c:\windows\System64
.
.
((((((((((((((((((((((((( Files Created from 2011-12-17 to 2012-01-17 )))))))))))))))))))))))))))))))
.
.
2012-01-17 21:40 . 2012-01-17 21:40 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-10 18:38 . 2012-01-12 00:55 -------- d-----w- C:\f621b532a6e9a775d57c6b4792e9ef
2012-01-01 16:22 . 2011-11-30 07:21 8822856 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FA706B58-F48F-44E4-AB64-D8ECEE1C2391}\mpengine.dll
2011-12-30 02:34 . 2001-09-05 09:18 77824 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2011-12-30 02:34 . 2001-09-05 09:18 225280 ----a-w- c:\program files (x86)\Common Files\InstallShield\IScript\iscript.dll
2011-12-30 02:34 . 2001-09-05 09:14 176128 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2011-12-30 02:34 . 2001-09-05 09:13 32768 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2011-12-28 14:57 . 2011-12-28 14:57 -------- d-----w- c:\program files (x86)\Microsoft.NET
2011-12-27 14:35 . 2011-12-27 14:35 -------- d-----w- c:\windows\SysWow64\Wat
2011-12-27 14:35 . 2011-12-27 14:35 -------- d-----w- c:\windows\system32\Wat
2011-12-27 14:06 . 2011-12-27 14:06 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared
2011-12-27 04:00 . 2011-12-27 04:00 -------- d-----w- c:\windows\SysWow64\URTTEMP
2011-12-27 03:51 . 2011-12-30 02:35 -------- d-----w- c:\program files (x86)\Nancy Drew
2011-12-25 14:38 . 2011-12-25 22:11 -------- d-----w- c:\windows\system32\drivers\NISx64\1302000.00A
2011-12-25 14:34 . 2011-08-27 05:37 861696 ----a-w- c:\windows\system32\oleaut32.dll
2011-12-25 14:33 . 2011-06-23 04:33 3912576 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2011-12-25 14:33 . 2011-06-23 05:43 5561216 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-25 14:33 . 2011-06-23 04:33 3967872 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2011-12-24 00:35 . 2011-12-24 00:35 13 --sh--r- c:\windows\system32\drivers\fbd.sys
2011-12-24 00:35 . 2012-01-14 18:48 -------- d-----w- c:\users\kristina
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-24 00:35 . 2011-03-29 01:36 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-11-15 19:29 . 2010-11-21 03:27 270720 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-08-28 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-06-08 336384]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-07-12 1298816]
"NortonOnlineBackupReminder"="c:\program files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" [2011-06-22 3218864]
"ToshibaAppPlace"="c:\program files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe" [2010-09-23 552960]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-28 136176]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-28 136176]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-07-12 57216]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-06-10 138152]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1302000.00A\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1302000.00A\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20111223.001_41b\BHDrvx64.sys [2011-12-24 1157240]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1302000.00A\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20120110.002\IDSvia64.sys [2012-01-07 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1302000.00A\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1302000.00A\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.2.0.10\ccSvcHst.exe [2011-08-10 138760]
S2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe [2011-07-19 123320]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [2011-07-19 126392]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-12-27 138360]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [x]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-28 23:56]
.
2012-01-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-28 23:56]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-12-14 316032]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2011-06-10 710560]
"combofix"="c:\combofix\CF8260.3XE" [2010-11-21 345088]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://start.toshiba.com/?cid=C001B2Y
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\kristina\AppData\Roaming\Mozilla\Firefox\Profiles\az05fywj.default\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-Locked - (no file)
HKLM-Run-(Default) - (no file)
HKLM-Run-ETDCtrl - c:\program files (x86)\Elantech\ETDCtrl.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.2.0.10\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.2.0.10\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10u_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10u_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10u.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10u.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10u.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10u.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Google\Update\Install\{7C08B7CB-C7AF-4030-930D-6BF13A420CC0}\chrome_installer.exe
c:\windows\TEMP\CR_59FA0.tmp\setup.exe
.
**************************************************************************
.
Completion time: 2012-01-17 16:50:19 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-17 21:50
.
Pre-Run: 267,959,693,312 bytes free
Post-Run: 267,410,255,872 bytes free
.
- - End Of File - - C946FD8F0034CDA2CE75AD239AE23F3B


Restarted one more time after the log was finished, as you suggested, due to the aforementioned error message "Illegal operation attempted on a registery key that has been marked for deletion." During the process Windows 7 Installed some updates and applied them at several points during the boot up. So far everything seems to be working fine. Awaiting further instruction.

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:35 PM

Posted 17 January 2012 - 05:38 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo



Code:
Hello

I would like you to run This Cobofix script for me. It will upload some files to analyzed by our experts so it is very important to be connected to the internet at the time of the scan.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

put script here

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

NOTE**
  • When ComboFix finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will upload files to submit for analysis.
  • Ensure you are connected to the internet and click OK on the message box.

"information and logs"

  • In your next post I need the following

  • The report from combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo



Code:
Greetings

There are somethings in the online scan I want to remove so run this scrript for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

put script here

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 LavosKiller

LavosKiller
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  • Local time:07:35 PM

Posted 17 January 2012 - 07:02 PM

I'm sorry, but why are you saying mostly the same thing but with some different details three times in a row? That's very confusing...

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:08:35 PM

Posted 17 January 2012 - 07:26 PM

Greetings

copy and paste error

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 LavosKiller

LavosKiller
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  • Members
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  • Local time:07:35 PM

Posted 17 January 2012 - 08:09 PM

ComboFix 12-01-17.01 - kristina 01/17/2012 19:43:07.2.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3687.2495 [GMT -5:00]
Running from: c:\users\kristina\Desktop\ComboFix.exe
Command switches used :: c:\users\kristina\Desktop\CFScript.txt
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-12-18 to 2012-01-18 )))))))))))))))))))))))))))))))
.
.
2012-01-18 00:54 . 2012-01-18 00:54 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-17 21:49 . 2011-11-17 06:41 1731920 ----a-w- c:\windows\system32\ntdll.dll
2012-01-17 21:49 . 2011-11-17 05:38 1292080 ----a-w- c:\windows\SysWow64\ntdll.dll
2012-01-17 21:49 . 2011-10-26 05:25 1572864 ----a-w- c:\windows\system32\quartz.dll
2012-01-17 21:49 . 2011-10-26 04:32 1328128 ----a-w- c:\windows\SysWow64\quartz.dll
2012-01-17 21:49 . 2011-10-26 05:25 366592 ----a-w- c:\windows\system32\qdvd.dll
2012-01-17 21:49 . 2011-10-26 04:32 514560 ----a-w- c:\windows\SysWow64\qdvd.dll
2012-01-17 21:48 . 2011-11-19 14:58 77312 ----a-w- c:\windows\system32\packager.dll
2012-01-17 21:48 . 2011-11-19 14:01 67072 ----a-w- c:\windows\SysWow64\packager.dll
2012-01-10 18:38 . 2012-01-12 00:55 -------- d-----w- C:\f621b532a6e9a775d57c6b4792e9ef
2012-01-01 16:22 . 2011-11-30 07:21 8822856 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FA706B58-F48F-44E4-AB64-D8ECEE1C2391}\mpengine.dll
2011-12-30 02:34 . 2001-09-05 09:18 77824 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2011-12-30 02:34 . 2001-09-05 09:18 225280 ----a-w- c:\program files (x86)\Common Files\InstallShield\IScript\iscript.dll
2011-12-30 02:34 . 2001-09-05 09:14 176128 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2011-12-30 02:34 . 2001-09-05 09:13 32768 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2011-12-28 14:57 . 2011-12-28 14:57 -------- d-----w- c:\program files (x86)\Microsoft.NET
2011-12-27 14:35 . 2011-12-27 14:35 -------- d-----w- c:\windows\SysWow64\Wat
2011-12-27 14:35 . 2011-12-27 14:35 -------- d-----w- c:\windows\system32\Wat
2011-12-27 14:06 . 2011-12-27 14:06 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared
2011-12-27 04:00 . 2011-12-27 04:00 -------- d-----w- c:\windows\SysWow64\URTTEMP
2011-12-27 03:51 . 2011-12-30 02:35 -------- d-----w- c:\program files (x86)\Nancy Drew
2011-12-25 14:38 . 2011-12-25 22:11 -------- d-----w- c:\windows\system32\drivers\NISx64\1302000.00A
2011-12-25 14:34 . 2011-08-27 05:37 861696 ----a-w- c:\windows\system32\oleaut32.dll
2011-12-25 14:33 . 2011-06-23 04:33 3912576 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2011-12-25 14:33 . 2011-06-23 05:43 5561216 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-25 14:33 . 2011-06-23 04:33 3967872 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2011-12-24 00:35 . 2011-12-24 00:35 13 --sh--r- c:\windows\system32\drivers\fbd.sys
2011-12-24 00:35 . 2012-01-14 18:48 -------- d-----w- c:\users\kristina
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-24 00:35 . 2011-03-29 01:36 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-11-15 19:29 . 2010-11-21 03:27 270720 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((( SnapShot@2012-01-17_21.43.08 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-07-14 04:54 . 2012-01-17 21:50 65536 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-07-14 04:54 . 2012-01-02 13:56 65536 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2010-11-21 03:09 . 2012-01-17 22:01 29596 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2012-01-17 22:01 46548 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 04:46 . 2012-01-17 22:02 93024 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\Cache\cache.dat
+ 2012-01-17 21:48 . 2011-12-25 20:40 43280 c:\windows\Microsoft.NET\Framework64\v2.0.50727\aspnet_wp.exe
+ 2012-01-17 21:48 . 2011-12-25 20:42 31504 c:\windows\Microsoft.NET\Framework\v2.0.50727\aspnet_wp.exe
+ 2011-12-24 00:37 . 2012-01-17 22:01 5588 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-408957897-2405579793-2244514154-1000_UserData.bin
- 2012-01-17 21:42 . 2012-01-17 21:42 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2012-01-18 00:55 . 2012-01-18 00:55 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2012-01-17 21:42 . 2012-01-17 21:42 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2012-01-18 00:55 . 2012-01-18 00:55 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2009-07-14 04:54 . 2012-01-02 13:56 802816 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2012-01-17 21:50 802816 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2012-01-02 13:56 311296 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2012-01-17 21:50 311296 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-12-25 14:19 . 2012-01-18 00:36 226436 c:\windows\system32\wdi\SuspendPerformanceDiagnostics_SystemData_S3.bin
+ 2009-07-14 02:36 . 2012-01-18 00:38 632946 c:\windows\system32\perfh009.dat
- 2009-07-14 02:36 . 2012-01-10 18:36 632946 c:\windows\system32\perfh009.dat
- 2009-07-14 02:36 . 2012-01-10 18:36 110548 c:\windows\system32\perfc009.dat
+ 2009-07-14 02:36 . 2012-01-18 00:38 110548 c:\windows\system32\perfc009.dat
+ 2011-08-28 23:03 . 2012-01-18 00:54 138664 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
- 2011-08-28 23:03 . 2012-01-11 23:52 138664 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
- 2009-07-14 05:01 . 2012-01-11 23:52 228720 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2009-07-14 05:01 . 2012-01-18 00:54 228720 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2012-01-17 21:48 . 2011-12-25 20:40 746256 c:\windows\Microsoft.NET\Framework64\v2.0.50727\webengine.dll
+ 2012-01-17 21:48 . 2011-12-25 20:42 437520 c:\windows\Microsoft.NET\Framework\v2.0.50727\webengine.dll
+ 2012-01-17 21:49 . 2011-10-29 05:23 465920 c:\windows\ehome\mstvcapn.dll
- 2010-11-21 03:24 . 2010-11-21 03:24 465920 c:\windows\ehome\mstvcapn.dll
+ 2012-01-17 22:05 . 2012-01-17 22:05 771584 c:\windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\b559a471eef00081f0b5c2719d1d9623\System.Runtime.Remoting.ni.dll
+ 2009-07-14 04:45 . 2012-01-17 22:02 7185859 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
- 2009-07-14 04:45 . 2012-01-10 03:20 7185859 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
- 2011-12-24 00:47 . 2012-01-11 23:52 3029132 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-408957897-2405579793-2244514154-1000-8192.dat
+ 2011-12-24 00:47 . 2012-01-18 00:54 3029132 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-408957897-2405579793-2244514154-1000-8192.dat
+ 2012-01-17 21:49 . 2011-12-25 20:40 5263360 c:\windows\Microsoft.NET\Framework64\v2.0.50727\System.Web.dll
+ 2012-01-17 21:49 . 2011-12-25 20:42 5255168 c:\windows\Microsoft.NET\Framework\v2.0.50727\System.Web.dll
+ 2012-01-17 22:04 . 2012-01-17 22:04 2711040 c:\windows\assembly\NativeImages_v2.0.50727_64\System.Workflow.Run#\45339e741d73e8f1f9393df8163c8c00\System.Workflow.Runtime.ni.dll
+ 2012-01-17 22:04 . 2012-01-17 22:04 5957632 c:\windows\assembly\NativeImages_v2.0.50727_64\System.Workflow.Com#\48ef2f59740ad3d438d0514b335dd334\System.Workflow.ComponentModel.ni.dll
+ 2012-01-17 22:03 . 2012-01-17 22:03 3895296 c:\windows\assembly\NativeImages_v2.0.50727_64\System.Workflow.Act#\7972e04df268430da009e63e90ff4ca9\System.Workflow.Activities.ni.dll
+ 2012-01-17 22:02 . 2012-01-17 22:02 2292224 c:\windows\assembly\NativeImages_v2.0.50727_64\System.Web.Services\8d374a0a9c49f485a7ce6e89ec354b4c\System.Web.Services.ni.dll
+ 2012-01-17 22:00 . 2012-01-17 22:00 1022976 c:\windows\assembly\NativeImages_v2.0.50727_64\System.Runtime.Remo#\d12c2299179cb05591cf08c8712a6495\System.Runtime.Remoting.ni.dll
+ 2012-01-17 22:06 . 2012-01-17 22:06 1917952 c:\windows\assembly\NativeImages_v2.0.50727_32\System.Workflow.Run#\ad68aa9e6fa1ec8005e1f604579a76be\System.Workflow.Runtime.ni.dll
+ 2012-01-17 22:06 . 2012-01-17 22:06 4515840 c:\windows\assembly\NativeImages_v2.0.50727_32\System.Workflow.Com#\00b0a14ef5cb0154db7989da39a7f1e5\System.Workflow.ComponentModel.ni.dll
+ 2012-01-17 22:06 . 2012-01-17 22:06 2995200 c:\windows\assembly\NativeImages_v2.0.50727_32\System.Workflow.Act#\54873f241a4ad6d2a13e48d2da444538\System.Workflow.Activities.ni.dll
+ 2012-01-17 22:05 . 2012-01-17 22:05 1840640 c:\windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\be4f1d78d06979df7fd08dedf0d8c804\System.Web.Services.ni.dll
+ 2012-01-17 21:48 . 2011-12-25 20:42 1277952 c:\windows\assembly\GAC_MSIL\System.Web.Extensions\3.5.0.0__31bf3856ad364e35\System.Web.Extensions.dll
- 2010-11-21 03:25 . 2010-11-21 03:25 1277952 c:\windows\assembly\GAC_MSIL\System.Web.Extensions\3.5.0.0__31bf3856ad364e35\System.Web.Extensions.dll
+ 2012-01-17 21:49 . 2011-12-25 20:40 5263360 c:\windows\assembly\GAC_64\System.Web\2.0.0.0__b03f5f7f11d50a3a\System.Web.dll
+ 2012-01-17 21:49 . 2011-12-25 20:42 5255168 c:\windows\assembly\GAC_32\System.Web\2.0.0.0__b03f5f7f11d50a3a\System.Web.dll
+ 2012-01-10 18:38 . 2012-01-17 21:54 54008112 c:\windows\system32\MRT.exe
+ 2012-01-17 22:02 . 2012-01-17 22:02 15270912 c:\windows\assembly\NativeImages_v2.0.50727_64\System.Web\ab920a032a9b63aa07f26c5592d7c72c\System.Web.ni.dll
+ 2012-01-17 22:03 . 2012-01-17 22:03 13609472 c:\windows\assembly\NativeImages_v2.0.50727_64\System.Design\665178c1ccfd538896eaa0fff283b6ef\System.Design.ni.dll
+ 2012-01-17 22:05 . 2012-01-17 22:05 11833344 c:\windows\assembly\NativeImages_v2.0.50727_32\System.Web\b41e38edbd6dfe20997f6ea7c080aceb\System.Web.ni.dll
+ 2012-01-17 22:05 . 2012-01-17 22:05 10580480 c:\windows\assembly\NativeImages_v2.0.50727_32\System.Design\70f9f6de6dc9611157ed563bdb4e79a4\System.Design.ni.dll
.
-- Snapshot reset to current date --
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-08-28 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-06-08 336384]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-07-12 1298816]
"NortonOnlineBackupReminder"="c:\program files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" [2011-06-22 3218864]
"ToshibaAppPlace"="c:\program files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe" [2010-09-23 552960]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-28 136176]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-28 136176]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-07-12 57216]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-06-10 138152]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1302000.00A\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1302000.00A\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20111223.001_41b\BHDrvx64.sys [2011-12-24 1157240]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1302000.00A\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20120110.002\IDSvia64.sys [2012-01-07 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1302000.00A\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1302000.00A\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.2.0.10\ccSvcHst.exe [2011-08-10 138760]
S2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe [2011-07-19 123320]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [2011-07-19 126392]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-12-27 138360]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [x]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-28 23:56]
.
2012-01-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-28 23:56]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-12-14 316032]
"ETDCtrl"="c:\program files (x86)\Elantech\ETDCtrl.exe" [BU]
"TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [BU]
"TCrdMain"="c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [BU]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2011-06-10 710560]
"TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [BU]
"TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [BU]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://start.toshiba.com/?cid=C001B2Y
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\kristina\AppData\Roaming\Mozilla\Firefox\Profiles\az05fywj.default\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.2.0.10\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.2.0.10\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10u_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10u_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10u.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10u.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10u.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10u.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-01-17 20:02:19 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-18 01:02
ComboFix2.txt 2012-01-17 21:50
.
Pre-Run: 267,390,693,376 bytes free
Post-Run: 267,094,929,408 bytes free
.
- - End Of File - - F58A227245AC3F9254E6AD5515475756


Restarted one more time to get rid of the "illegal action" error message. No updates were installed this time. No obvious issues with the laptop ATM. Awaiting further instruction.

#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 January 2012 - 11:09 AM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Java™ 6 Update 25

and click on remove

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close


TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 LavosKiller

LavosKiller
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Posted 18 January 2012 - 04:15 PM

========================
MBAM-Log
========================

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.18.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
kristina :: KRISTINA-PC [administrator]

1/18/2012 3:57:32 PM
mbam-log-2012-01-18 (15-57-32).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 177079
Time elapsed: 4 minute(s), 22 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


============================
HijackThis Log
============================

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:11:23 PM, on 1/18/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\ccSvcHst.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.toshiba.com/?cid=C001B2Y
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\nwprovau.dll' missing
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\19.2.0.10\ccSvcHst.exe
O23 - Service: Toshiba Laptop Checkup Application Launcher (Norton PC Checkup Application Launcher) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8706 bytes


Again, I haven't had any problems executing your instructions. Everything seems to be working fine. Ready for the next step.

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 January 2012 - 08:20 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
      O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
      O4 - HKLM\..\Run: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

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#15 LavosKiller

LavosKiller
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Posted 19 January 2012 - 12:38 AM

Can we please use something else besides this Eset scanner? It's over 2 two hours in and it still hasn't finished, and it's been stalling on one file for almost a half hour. I'm not staying up all night waiting for this thing to finish. There are other things I have to do.




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