My computer was infected with "XP HOME SECURITY 2012", I tried to remove it by following the instructions on BC forums, i only had partial success, the problem was though that my computer was more severely infected than the instruction was posted, for example, i could not find what to do when the files are not visible OR when you point to your C OR D your drive shows 0 bytes available and i could't see any of my programs in start-up i couldn't see my contents in my C and D drive, although i took care of those problems, the problem now i face is when i go to START>ALLPROGRAMS>MICROSOFT OFFICE>(Empty), the other way i open WORD OR EXCEL is by going to the folder and open the word file,
I am not able to see any of the program in the program list is shows as "EMPTY"
I would like somebody to help me find an solution to the problem.
Edited by hamluis, 14 January 2012 - 03:26 PM.
Moved from XP to Am I Infected.