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HJT log for checking


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15 replies to this topic

#1 toni

toni

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Posted 14 January 2012 - 09:34 AM

Hello

I had webwatcher installed on my computer and I am desperate to remove. I tried manually but the hockey key does not work. I run Malwarebytes and deleted all infected files. When the computer restarted I run again and it came clean, so did AVG. However I am not totally convinced that I have managed to uninstall.
I have run HJT and below is my log, however there is a problem when I run HJT and I followed the instructions given by the programme which I am not sure I performed correctly. I have copied this as well after the HJT log.

Could you please have look for me and advise if I have manage to remove the webwatcher from my computer.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:21:39, on 14/01/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Program Files\Entriq\MediaSphere\EntriqMediaTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Entriq\MediaSphere\3.8.2.9\EntriqMediaServer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Users\Mat\AppData\Local\Temp\RtkBtMnt.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Acer\Acer VCM\acp2HID.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"
O4 - HKLM\..\Run: [PLFSet] rundll32.exe C:\Windows\PLFSet.dll,PLFDefSetting
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [five Media Manager Tray] "C:\Program Files\Entriq\MediaSphere\EntriqMediaTray.exe" /CustomId:five
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://bq.bp.2020.net/Core/Player/2020PlayerAX_Win32.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\570\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9e6e5cebe0260) (gupdate1c9e6e5cebe0260) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Unknown owner - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Inc. - C:\Program Files\Acer\Acer VCM\RS_Service.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12008 bytes



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 January 2012 - 02:32 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 toni

toni
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Posted 21 January 2012 - 12:01 PM

Hi Gringo

Thank you for your help.
I have followed the instructions and here are the two logs you requested.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Mat at 16:54:13 on 2012-01-21
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3062.1273 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Acer\ALaunch\ALaunchSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\Acer\Empowering Technology\eNet\eNet Service.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Acer\Acer VCM\RS_Service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\Explorer.EXE
C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Users\Mat\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Entriq\MediaSphere\EntriqMediaTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Program Files\Entriq\MediaSphere\3.8.2.9\EntriqMediaServer.exe
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Acer\Acer VCM\acp2HID.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
mStart Page = hxxp://en.uk.acer.yahoo.com
mDefault_Page_URL = hxxp://en.uk.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\NPSWF32_FlashUtil.exe -p
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ALaunch] c:\acer\alaunch\AlaunchClient.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\x86\eDSloader.exe
mRun: [eAudio] "c:\acer\empowering technology\eaudio\eAudio.exe"
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [PlayMovie] "c:\program files\acer arcade deluxe\play movie\PMVService.exe"
mRun: [eRecoveryService]
mRun: [PLFSet] rundll32.exe c:\windows\PLFSet.dll,PLFDefSetting
mRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
mRun: [WarReg_PopUp] c:\acer\wr_popup\WarReg_PopUp.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [five Media Manager Tray] "c:\program files\entriq\mediasphere\EntriqMediaTray.exe" /CustomId:five
mRun: [Skytel] Skytel.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [btbb_McciTrayApp] "c:\program files\bt broadband desktop help\btbb\BTHelpNotifier.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\users\mat\appdata\roaming\micros~1\windows\startm~1\programs\startup\orion.lnk - c:\convesoft\orion\Messenger.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} - hxxp://bq.bp.2020.net/Core/Player/2020PlayerAX_Win32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{1463E73C-4927-415E-9553-DAB30DFCBB97} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{CB3737D8-0BF7-4AFC-A7FE-A4731A75A463} : DhcpNameServer = 88.82.13.60 88.82.13.60
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\570\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\mat\appdata\roaming\mozilla\firefox\profiles\7rdlijih.default\
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - component: c:\program files\mozilla firefox\components\1587719.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\entriq\mediasphere\3.8.2.9\npEntriqMediaMozillaPlugin.dll
FF - plugin: c:\program files\entriq\mediasphere\3.8.2.9\npEntriqVersionCheckMozillaPlugin.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\inhatchteam\inhatch\npinhatch.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\users\mat\appdata\local\yahoo!\browserplus\2.4.21\plugins\npybrowserplus_2.4.21.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\DivXHTML5
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-4 297168]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\play movie\000.fcl [2008-3-16 41456]
R2 ALaunchService;ALaunch Service;c:\acer\alaunch\ALaunchSvc.exe [2008-2-6 51200]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-1-14 652872]
R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2008-3-16 233472]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-5-27 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 28624]
R3 huawei_enumerator;huawei_enumerator;c:\windows\system32\drivers\ew_jubusenum.sys [2011-10-24 72832]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-1-14 20464]
R3 winbondcir;Winbond IR Transceiver;c:\windows\system32\drivers\winbondcir.sys [2008-2-5 43008]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-18 7390560]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1c9e6e5cebe0260;Google Update Service (gupdate1c9e6e5cebe0260);c:\program files\google\update\GoogleUpdate.exe [2009-6-6 133104]
S2 svcboot;svcboot;c:\windows\system32\svchost.exe -k svcboot [2008-1-21 21504]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-2-5 179712]
S3 ew_hwusbdev;Huawei MobileBroadband USB PNP Device;c:\windows\system32\drivers\ew_hwusbdev.sys [2011-10-24 102784]
S3 ew_usbenumfilter;huawei_CompositeFilter;c:\windows\system32\drivers\ew_usbenumfilter.sys [2011-10-24 11136]
S3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\drivers\ewusbnet.sys [2011-10-24 237440]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-6-6 133104]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 WSVD;WSVD;c:\windows\system32\drivers\WSVD.sys [2008-6-29 80744]
.
=============== Created Last 30 ================
.
2012-01-14 13:47:17 388096 ----a-r- c:\users\mat\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-01-14 13:47:16 -------- d-----w- c:\program files\Trend Micro
2012-01-14 09:47:21 -------- d-----w- c:\users\mat\appdata\roaming\Malwarebytes
2012-01-14 09:47:09 -------- d-----w- c:\programdata\Malwarebytes
2012-01-14 09:47:08 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-14 09:47:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-13 16:20:43 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-13 16:20:43 278528 ----a-w- c:\windows\system32\schannel.dll
2012-01-13 16:20:42 9728 ----a-w- c:\windows\system32\lsass.exe
2012-01-13 16:20:42 72704 ----a-w- c:\windows\system32\secur32.dll
2012-01-13 16:20:42 377344 ----a-w- c:\windows\system32\winhttp.dll
2012-01-13 16:20:42 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-11 09:26:09 23552 ----a-w- c:\windows\system32\mciseq.dll
2012-01-11 09:26:09 189952 ----a-w- c:\windows\system32\winmm.dll
2012-01-11 09:26:08 1205064 ----a-w- c:\windows\system32\ntdll.dll
2012-01-11 09:26:06 66560 ----a-w- c:\windows\system32\packager.dll
2012-01-11 09:26:04 376320 ----a-w- c:\windows\system32\winsrv.dll
2012-01-11 09:26:03 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2012-01-11 09:25:55 497152 ----a-w- c:\windows\system32\qdvd.dll
2012-01-11 09:25:55 1314816 ----a-w- c:\windows\system32\quartz.dll
2012-01-10 09:16:24 2206790 ----a-w- c:\program files\mozilla firefox\components\1587719.dll
2012-01-10 09:16:20 44544 ----a-w- c:\windows\system32\msxml4a.dll
2012-01-10 09:16:01 -------- d-----w- c:\program files\WebWatcherV6
2012-01-07 17:46:44 273920 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpzpp4xa.dll
2012-01-07 17:46:07 118272 ----a-w- c:\windows\system32\hpz3l4xa.dll
2012-01-07 17:42:24 258048 ----a-w- c:\windows\system32\hpzids01.dll
.
==================== Find3M ====================
.
2011-11-23 13:37:27 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-11-08 14:42:19 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-03 22:47:42 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- c:\windows\system32\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-10-27 08:01:53 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-27 08:01:53 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 15:56:04 49152 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-24 14:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 14:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
============= FINISH: 16:54:50.09 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 16/03/2008 04:07:37
System Uptime: 17/01/2012 14:25:32 (98 hours ago)
.
Motherboard: Acer, Inc. | | Chapala
Processor: Intel® Core™2 Duo CPU T5550 @ 1.83GHz | U2E1 | 1000/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 111 GiB total, 23.871 GiB free.
D: is FIXED (NTFS) - 108 GiB total, 100.127 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0001
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter
PNP Device ID: ROOT\*ISATAP\0001
Service: tunnel
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Broadcom NetLink ™ Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1693&SUBSYS_01211025&REV_02\4&1D1097F2&0&00E5
Manufacturer: Broadcom
Name: Broadcom NetLink ™ Gigabit Ethernet
PNP Device ID: PCI\VEN_14E4&DEV_1693&SUBSYS_01211025&REV_02\4&1D1097F2&0&00E5
Service: b57nd60x
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Photosmart C8100 series
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Photosmart C8100 series
PNP Device ID: ROOT\IMAGE\0000
Service: StillCam
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart C8100 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart C8100 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP865: 09/01/2012 19:36:19 - Scheduled Checkpoint
RP866: 10/01/2012 19:58:10 - Scheduled Checkpoint
RP867: 11/01/2012 09:50:27 - Scheduled Checkpoint
RP868: 12/01/2012 22:37:40 - Scheduled Checkpoint
RP869: 13/01/2012 18:07:06 - Scheduled Checkpoint
RP870: 14/01/2012 03:01:28 - Windows Update
RP871: 14/01/2012 13:46:26 - Installed HiJackThis
RP872: 15/01/2012 09:43:03 - Scheduled Checkpoint
RP873: 16/01/2012 08:08:14 - Scheduled Checkpoint
RP874: 17/01/2012 08:07:04 - Scheduled Checkpoint
RP875: 19/01/2012 16:12:22 - Scheduled Checkpoint
RP876: 20/01/2012 20:39:07 - Scheduled Checkpoint
RP877: 21/01/2012 09:51:32 - Scheduled Checkpoint
.
==== Installed Programs ======================
.
.
32 Bit HP CIO Components Installer
Acer Arcade Deluxe
Acer Crystal Eye webcam
Acer eAudio Management
Acer eDataSecurity Management
Acer eLock Management
Acer Empowering Technology
Acer eNet Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GameZone Console 2.0.1.1
Acer GridVista
Acer Mobility Center Plug-In
Acer ScreenSaver
Acer VCM
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.3.1
Agatha Christie Death on the Nile
AIO_Scan
Alice Greenfingers
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 2011
Azada
Backspin Billiards
Big Fish Games: Game Manager
Big Kahuna Reef
Bonjour
Bookworm Deluxe
Bricks of Egypt
Broadcom Gigabit Integrated Controller
BT Broadband Desktop Help
BTHomeHub
BufferChm
C8100
C8100_Help
Cake Mania
Cards_Calendar_OrderGift_DoMorePlugout
Chicken Invaders 3
Chuzzle
Compatibility Pack for the 2007 Office system
Concise Oxford English Dictionary (Eleventh Edition)
Copy
CustomerResearchQFolder
CutePDF Writer 2.8
Demand Five Player
Destination Component
DeviceDiscovery
DeviceManagementQFolder
Diner Dash Flo on the Go
DivX Plus DirectShow Filters
DivX Setup
DivX Version Checker
DocProc
DocProcQFolder
Driver Detective
eSupportQFolder
Fax
Flip Words 2
Google Chrome
Google Update Helper
GoToAssist Corporate
GPBaseService
HDAUDIO Soft Data Fax Modem with SmartCP
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Participation Program 10.0
HP Imaging Device Functions 10.0
HP Officejet K7100 Series
HP Photosmart All-In-One Driver Software 10.0 Rel .2
HP Photosmart Essential 2.5
HP Solution Center 10.0
HP Update
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotoSmartPhotobookWebPack1
HPProductAssistant
HPSSupply
iCloud
Inhatch web plugins
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java™ 6 Update 29
Jewel Quest Solitaire
Kick N Rush
Launch Manager
LightScribe 1.4.142.1
Mahjong Escape Ancient China
Mahjongg Artifacts
Malwarebytes Anti-Malware version 1.60.0.1800
MarketResearch
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office File Validation Add-In
Microsoft Office Live Add-in 1.5
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MobileMe Control Panel
Mozilla Firefox (3.0.19)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery Case Files - Huntsville
Mystery Solitaire - Secret Island
NetDeviceManager
NTI Backup NOW! 4.7
NTI CD & DVD-Maker
OCR Software by I.R.I.S. 10.0
OGA Notifier 2.0.0048.0
Orion
PanoStandAlone
PowerProducer
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PSSWCORE
QuickTime
Realtek High Definition Audio Driver
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02
RoxioShim
Safari
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Shop for HP Supplies
Skype Click to Call
Skype™ 5.5
SolutionCenter
Spelling Dictionaries Support For Adobe Reader 8
Status
Synaptics Pointing Device Driver
The Secret of Margrave Manor
Toolbox
TrayApp
Turbo Pizza
Uninstall Entriq MediaSphere
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
VC80CRTRedist - 8.0.50727.6195
VideoToolkit01
Vuze
WebReg
WebWatcher V6 Demo
Winbond CIR Drivers
Windows Live ID Sign-in Assistant
Windows Live installer
Windows Media Player Firefox Plugin
Yahoo! BrowserPlus
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
19/01/2012 20:51:24, Error: Service Control Manager [7034] - The HP Network Devices Support service terminated unexpectedly. It has done this 3 time(s).
19/01/2012 18:44:49, Error: Service Control Manager [7034] - The HP Network Devices Support service terminated unexpectedly. It has done this 2 time(s).
19/01/2012 11:14:02, Error: Service Control Manager [7034] - The HP Network Devices Support service terminated unexpectedly. It has done this 1 time(s).
17/01/2012 14:28:05, Error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
17/01/2012 14:26:39, Error: Service Control Manager [7023] - The svcboot service terminated with the following error: The specified module could not be found.
17/01/2012 14:26:39, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
14/01/2012 11:30:07, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
.
==== End Of File ===========================



Thanks a lot
Toni

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:14 PM

Posted 21 January 2012 - 03:14 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 toni

toni
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:01:14 PM

Posted 22 January 2012 - 06:25 AM

Hello

I run the combofix. It took approximately 15mins to complete. No errors occurred during the scan. While the programme was deleting some files and folders my AVG anti virus came on (I have temp disabled this before I started) with a prompt but I allow the programme to work.

Computer is running fine, just not sure if webwatcher is gone and if I have any other infections.

Here is the Combofix log.


ComboFix 12-01-21.02 - Mat 22/01/2012 10:44:18.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3062.1330 [GMT 0:00]
Running from: c:\users\Mat\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc119B.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc151F.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc17AE.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1B39.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1EEE.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2073.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc21A1.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2E23.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc390C.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc39E7.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4024.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc45D3.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc499B.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4DB9.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc50CC.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc54E6.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5ABF.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5B63.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5EB0.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc67BB.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc695.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6BBF.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6EAF.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc7BA1.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8564.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc89EA.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8B26.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8C1B.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc954.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc9965.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc9A1F.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc9E58.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc9FB6.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccAABC.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB89C.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB9EA.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccBFE9.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC785.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccCC47.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE7E3.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE810.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF079.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF166.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF2C0.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF4D8.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF4DC.tmp
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFDA8.tmp
c:\users\Mat\AppData\Roaming\.#
.
.
((((((((((((((((((((((((( Files Created from 2011-12-22 to 2012-01-22 )))))))))))))))))))))))))))))))
.
.
2012-01-22 10:56 . 2012-01-22 10:59 -------- d-----w- c:\users\Mat\AppData\Local\temp
2012-01-22 10:56 . 2012-01-22 10:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-21 19:50 . 2012-01-21 19:51 -------- d-----w- c:\users\Mat\AppData\Roaming\vlc
2012-01-21 19:48 . 2012-01-21 19:49 -------- d-----w- c:\users\Mat\AppData\Local\Ilivid Player
2012-01-21 19:47 . 2012-01-21 20:00 -------- dc-h--w- c:\programdata\~0
2012-01-21 19:46 . 2012-01-21 19:46 -------- d-----w- c:\programdata\boost_interprocess
2012-01-21 19:46 . 2012-01-21 19:46 -------- d-----w- c:\users\Mat\AppData\Local\PackageAware
2012-01-14 13:47 . 2012-01-14 13:47 388096 ----a-r- c:\users\Mat\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-01-14 13:47 . 2012-01-14 13:47 -------- d-----w- c:\program files\Trend Micro
2012-01-14 09:47 . 2012-01-14 09:47 -------- d-----w- c:\users\Mat\AppData\Roaming\Malwarebytes
2012-01-14 09:47 . 2012-01-14 09:47 -------- d-----w- c:\programdata\Malwarebytes
2012-01-14 09:47 . 2012-01-14 09:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-14 09:47 . 2011-12-10 15:24 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-13 16:20 . 2011-11-17 06:48 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-13 16:20 . 2011-11-16 16:23 278528 ----a-w- c:\windows\system32\schannel.dll
2012-01-13 16:20 . 2011-11-16 16:23 377344 ----a-w- c:\windows\system32\winhttp.dll
2012-01-13 16:20 . 2011-11-16 16:23 72704 ----a-w- c:\windows\system32\secur32.dll
2012-01-13 16:20 . 2011-11-16 16:21 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-13 16:20 . 2011-11-16 14:12 9728 ----a-w- c:\windows\system32\lsass.exe
2012-01-11 09:26 . 2011-10-14 16:03 189952 ----a-w- c:\windows\system32\winmm.dll
2012-01-11 09:26 . 2011-10-14 16:00 23552 ----a-w- c:\windows\system32\mciseq.dll
2012-01-11 09:26 . 2011-11-18 20:23 1205064 ----a-w- c:\windows\system32\ntdll.dll
2012-01-11 09:26 . 2011-11-18 17:47 66560 ----a-w- c:\windows\system32\packager.dll
2012-01-11 09:26 . 2011-11-25 15:59 376320 ----a-w- c:\windows\system32\winsrv.dll
2012-01-11 09:26 . 2011-12-01 15:21 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2012-01-11 09:25 . 2011-10-25 15:58 1314816 ----a-w- c:\windows\system32\quartz.dll
2012-01-11 09:25 . 2011-10-25 15:58 497152 ----a-w- c:\windows\system32\qdvd.dll
2012-01-10 09:16 . 2012-01-10 09:16 2206790 ----a-w- c:\program files\Mozilla Firefox\components\1587719.dll
2012-01-10 09:16 . 2011-10-03 07:59 44544 ----a-w- c:\windows\system32\msxml4a.dll
2012-01-10 09:16 . 2012-01-10 20:09 -------- d-----w- c:\program files\WebWatcherV6
2012-01-07 17:53 . 2012-01-07 17:53 -------- d-----w- c:\programdata\HPSSUPPLY
2012-01-07 17:46 . 2007-09-07 12:26 273920 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\hpzpp4xa.dll
2012-01-07 17:46 . 2007-09-07 12:30 118272 ----a-w- c:\windows\system32\hpz3l4xa.dll
2012-01-07 17:42 . 2007-01-13 00:31 258048 ----a-w- c:\windows\system32\hpzids01.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-23 13:37 . 2011-12-14 19:17 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-11-08 14:42 . 2011-12-14 19:17 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-03 22:47 . 2011-12-15 03:45 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-11-03 22:40 . 2011-12-15 03:45 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-03 22:39 . 2011-12-15 03:45 1127424 ----a-w- c:\windows\system32\wininet.dll
2011-11-03 22:31 . 2011-12-15 03:45 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-10-27 08:01 . 2011-12-14 19:17 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-27 08:01 . 2011-12-14 19:17 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 15:56 . 2011-12-14 19:17 49152 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-24 14:29 . 2011-10-24 14:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 14:29 . 2011-10-24 14:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2012-01-10 09:16 . 2012-01-10 09:16 2206790 ----a-w- c:\program files\mozilla firefox\components\1587719.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-01-03 10:00 39472 ----a-w- c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"WindowsWelcomeCenter"="oobefldr.dll" [2009-04-11 2153472]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-10-13 17351304]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2008-01-30 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-01-30 8501792]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-01-30 81920]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-24 4702208]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2008-01-24 102400]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-01-03 521776]
"eAudio"="c:\acer\Empowering Technology\eAudio\eAudio.exe" [2007-10-10 1286144]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-01-24 174616]
"LManager"="c:\progra~1\LAUNCH~1\QtZgAcer.EXE" [2008-01-02 707080]
"PlayMovie"="c:\program files\Acer Arcade Deluxe\Play Movie\PMVService.exe" [2008-01-22 200704]
"PLFSet"="c:\windows\PLFSet.dll" [2007-04-25 45056]
"WarReg_PopUp"="c:\acer\WR_PopUp\WarReg_PopUp.exe" [2006-11-05 57344]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-10-06 59240]
"five Media Manager Tray"="c:\program files\Entriq\MediaSphere\EntriqMediaTray.exe" [2008-05-21 368640]
"Skytel"="Skytel.exe" [2008-01-24 1826816]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-11 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-11 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-11 133656]
"AVG_TRAY"="c:\program files\AVG\AVG10\avgtray.exe" [2011-09-10 2338656]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-14 49152]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-29 937920]
"btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2010-09-29 1584640]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-10-09 421736]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-24 460872]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"removeSearchqudatamngr"="RD" [X]
"removeSearchqutoolbar"="RD" [X]
.
c:\users\Mat\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Orion.lnk - c:\convesoft\Orion\Messenger.exe [N/A]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Acer VCM.lnk - c:\program files\Acer\Acer VCM\AcerVCM.exe [2008-3-16 1216512]
Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2008-2-6 535336]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-10-14 214360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2011-10-28 16:20 16680 ----a-w- c:\program files\Citrix\GoToAssist\570\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
HPService REG_MULTI_SZ HPSLPSVC
svcboot REG_MULTI_SZ svcboot
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-06 20:31]
.
2012-01-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-06 20:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
mStart Page = hxxp://en.uk.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Mat\AppData\Roaming\Mozilla\Firefox\Profiles\7rdlijih.default\
FF - prefs.js: browser.search.selectedEngine - Search Results
FF - prefs.js: browser.startup.homepage - hxxp://www.searchqu.com/406
FF - prefs.js: keyword.URL - hxxp://dts.search-results.com/sr?src=ffb&appid=101&systemid=406&sr=0&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG10\Firefox
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\DivX\DivX Plus Web Player\firefox\DivXHTML5
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-10 - (no file)
HKLM-Run-ALaunch - c:\acer\ALaunch\AlaunchClient.exe
HKLM-Run-eRecoveryService - (no file)
HKLM-Run-Acer Tour Reminder - c:\acer\AcerTour\Reminder.exe
AddRemove-WebWatcher - c:\program files\WebWatcherV6\DemoUninstaller.exe
AddRemove-{7B63B2922B174135AFC0E1377DD81EC2} - c:\program files\DivX\DivXCodecUninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-22 10:59
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{49DE1C67-83F8-4102-99E0-C16DCC7EEC796}]
"ImagePath"="\??\c:\program files\Acer Arcade Deluxe\Play Movie\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-01-22 11:03:36
ComboFix-quarantined-files.txt 2012-01-22 11:03
.
Pre-Run: 33,277,521,920 bytes free
Post-Run: 34,890,919,936 bytes free
.
- - End Of File - - 7B742F3CB7CC69F1CDE34CEE3605D423


Thank you!

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:14 PM

Posted 22 January 2012 - 11:30 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

KillAll::

Folder::
c:\users\Mat\AppData\Local\Ilivid Player
c:\programdata\~0
c:\program files\WebWatcherV6

Firefox::
FF - ProfilePath - c:\users\Mat\AppData\Roaming\Mozilla\Firefox\Profiles\7rdlijih.default\
FF - prefs.js: browser.search.selectedEngine - Search Results
FF - prefs.js: browser.startup.homepage - hxxp://www.searchqu.com/406
FF - prefs.js: keyword.URL - hxxp://dts.search-results.com/sr?src=ffb&appid=101&systemid=406&sr=0&q=

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 toni

toni
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:01:14 PM

Posted 23 January 2012 - 12:54 PM

Hello

I have run Combofix again with the additional file as advised.
I have had problems to run the programme twice but at the end it has run and produced a log.
The two times it was scanning but not actually doing anything else I waited for an hour the second time and I could not even close the programme or restart the computer. I had to remove the battery so it can stop.
In general my computer runs a lot faster now.

Here is the latest log.

ComboFix 12-01-23.02 - Mat 23/01/2012 17:25:58.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3062.1463 [GMT 0:00]
Running from: c:\users\Mat\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Mat\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD053.tmp
.
.
((((((((((((((((((((((((( Files Created from 2011-12-23 to 2012-01-23 )))))))))))))))))))))))))))))))
.
.
2012-01-23 17:37 . 2012-01-23 17:37 -------- d-----w- c:\users\Mat\AppData\Local\temp
2012-01-23 17:37 . 2012-01-23 17:37 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-21 19:50 . 2012-01-21 19:51 -------- d-----w- c:\users\Mat\AppData\Roaming\vlc
2012-01-21 19:48 . 2012-01-21 19:49 -------- d-----w- c:\users\Mat\AppData\Local\Ilivid Player
2012-01-21 19:46 . 2012-01-21 19:46 -------- d-----w- c:\programdata\boost_interprocess
2012-01-21 19:46 . 2012-01-21 19:46 -------- d-----w- c:\users\Mat\AppData\Local\PackageAware
2012-01-14 13:47 . 2012-01-14 13:47 388096 ----a-r- c:\users\Mat\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-01-14 13:47 . 2012-01-14 13:47 -------- d-----w- c:\program files\Trend Micro
2012-01-14 09:47 . 2012-01-14 09:47 -------- d-----w- c:\users\Mat\AppData\Roaming\Malwarebytes
2012-01-14 09:47 . 2012-01-14 09:47 -------- d-----w- c:\programdata\Malwarebytes
2012-01-14 09:47 . 2012-01-14 09:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-01-14 09:47 . 2011-12-10 15:24 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-01-13 16:20 . 2011-11-17 06:48 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-13 16:20 . 2011-11-16 16:23 278528 ----a-w- c:\windows\system32\schannel.dll
2012-01-13 16:20 . 2011-11-16 16:23 377344 ----a-w- c:\windows\system32\winhttp.dll
2012-01-13 16:20 . 2011-11-16 16:23 72704 ----a-w- c:\windows\system32\secur32.dll
2012-01-13 16:20 . 2011-11-16 16:21 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-13 16:20 . 2011-11-16 14:12 9728 ----a-w- c:\windows\system32\lsass.exe
2012-01-11 09:26 . 2011-10-14 16:03 189952 ----a-w- c:\windows\system32\winmm.dll
2012-01-11 09:26 . 2011-10-14 16:00 23552 ----a-w- c:\windows\system32\mciseq.dll
2012-01-11 09:26 . 2011-11-18 20:23 1205064 ----a-w- c:\windows\system32\ntdll.dll
2012-01-11 09:26 . 2011-11-18 17:47 66560 ----a-w- c:\windows\system32\packager.dll
2012-01-11 09:26 . 2011-11-25 15:59 376320 ----a-w- c:\windows\system32\winsrv.dll
2012-01-11 09:26 . 2011-12-01 15:21 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2012-01-11 09:25 . 2011-10-25 15:58 1314816 ----a-w- c:\windows\system32\quartz.dll
2012-01-11 09:25 . 2011-10-25 15:58 497152 ----a-w- c:\windows\system32\qdvd.dll
2012-01-10 09:16 . 2012-01-10 09:16 2206790 ----a-w- c:\program files\Mozilla Firefox\components\1587719.dll
2012-01-10 09:16 . 2011-10-03 07:59 44544 ----a-w- c:\windows\system32\msxml4a.dll
2012-01-10 09:16 . 2012-01-10 20:09 -------- d-----w- c:\program files\WebWatcherV6
2012-01-07 17:53 . 2012-01-07 17:53 -------- d-----w- c:\programdata\HPSSUPPLY
2012-01-07 17:46 . 2007-09-07 12:26 273920 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\hpzpp4xa.dll
2012-01-07 17:46 . 2007-09-07 12:30 118272 ----a-w- c:\windows\system32\hpz3l4xa.dll
2012-01-07 17:42 . 2007-01-13 00:31 258048 ----a-w- c:\windows\system32\hpzids01.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-23 13:37 . 2011-12-14 19:17 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-11-08 14:42 . 2011-12-14 19:17 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-03 22:47 . 2011-12-15 03:45 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-11-03 22:40 . 2011-12-15 03:45 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-03 22:39 . 2011-12-15 03:45 1127424 ----a-w- c:\windows\system32\wininet.dll
2011-11-03 22:31 . 2011-12-15 03:45 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-10-27 08:01 . 2011-12-14 19:17 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-27 08:01 . 2011-12-14 19:17 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-01-10 09:16 . 2012-01-10 09:16 2206790 ----a-w- c:\program files\mozilla firefox\components\1587719.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-01-03 10:00 39472 ----a-w- c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"WindowsWelcomeCenter"="oobefldr.dll" [2009-04-11 2153472]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-10-13 17351304]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2008-01-30 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-01-30 8501792]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-01-30 81920]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-24 4702208]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2008-01-24 102400]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-01-03 521776]
"eAudio"="c:\acer\Empowering Technology\eAudio\eAudio.exe" [2007-10-10 1286144]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-01-24 174616]
"LManager"="c:\progra~1\LAUNCH~1\QtZgAcer.EXE" [2008-01-02 707080]
"PlayMovie"="c:\program files\Acer Arcade Deluxe\Play Movie\PMVService.exe" [2008-01-22 200704]
"PLFSet"="c:\windows\PLFSet.dll" [2007-04-25 45056]
"WarReg_PopUp"="c:\acer\WR_PopUp\WarReg_PopUp.exe" [2006-11-05 57344]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-10-06 59240]
"five Media Manager Tray"="c:\program files\Entriq\MediaSphere\EntriqMediaTray.exe" [2008-05-21 368640]
"Skytel"="Skytel.exe" [2008-01-24 1826816]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-11 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-11 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-11 133656]
"AVG_TRAY"="c:\program files\AVG\AVG10\avgtray.exe" [2011-09-10 2338656]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-14 49152]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-29 937920]
"btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2010-09-29 1584640]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-10-09 421736]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-24 460872]
.
c:\users\Mat\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Orion.lnk - c:\convesoft\Orion\Messenger.exe [N/A]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Acer VCM.lnk - c:\program files\Acer\Acer VCM\AcerVCM.exe [2008-3-16 1216512]
Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2008-2-6 535336]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-10-14 214360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2011-10-28 16:20 16680 ----a-w- c:\program files\Citrix\GoToAssist\570\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
HPService REG_MULTI_SZ HPSLPSVC
svcboot REG_MULTI_SZ svcboot
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-06 20:31]
.
2012-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-06 20:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
mStart Page = hxxp://en.uk.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Mat\AppData\Roaming\Mozilla\Firefox\Profiles\7rdlijih.default\
FF - prefs.js: browser.search.selectedEngine - Search Results
FF - prefs.js: browser.startup.homepage - hxxp://www.searchqu.com/406
FF - prefs.js: keyword.URL - hxxp://dts.search-results.com/sr?src=ffb&appid=101&systemid=406&sr=0&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG10\Firefox
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\DivX\DivX Plus Web Player\firefox\DivXHTML5
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-23 17:37
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{49DE1C67-83F8-4102-99E0-C16DCC7EEC796}]
"ImagePath"="\??\c:\program files\Acer Arcade Deluxe\Play Movie\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-01-23 17:41:16
ComboFix-quarantined-files.txt 2012-01-23 17:41
ComboFix2.txt 2012-01-22 11:03
.
Pre-Run: 34,797,178,880 bytes free
Post-Run: 34,777,788,416 bytes free
.
- - End Of File - - 574324C59497C34833D8781765A07CBF

PS: I might not be able to pick your reply until Friday this week, as I am going to be away, however I will check early tomorrow morning and if there are any instructions I will try and do early tomorrow.

Thanks a lot
Toni

#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 23 January 2012 - 05:05 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.3.1
Java™ 6 Update 29
Vuze


and click on remove

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 January 2012 - 05:42 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 toni

toni
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  • Local time:01:14 PM

Posted 27 January 2012 - 09:42 AM

Hello

I apologias for the delay in my response but I was away for a few days and did not have access to my computer. I did put this on my last reply.
Apologise again.

I have followed the instructions. I have not removed Vuze, but I will do as soon as I find a similar programme to replace it with but the risk has been noted and I will remove asap. Thank you.

I have not had any problems while performing the scans and my computer works a lot faster than before.

Thank you

Here is my MBAM log
Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.27.03

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Mat :: MAT-PC [administrator]

Protection: Enabled

27/01/2012 14:13:09
mbam-log-2012-01-27 (14-13-09).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 186201
Time elapsed: 8 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


HJT Log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:33:45, on 27/01/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Users\Mat\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Program Files\Entriq\MediaSphere\EntriqMediaTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Entriq\MediaSphere\3.8.2.9\EntriqMediaServer.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Acer\Acer VCM\acp2HID.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"
O4 - HKLM\..\Run: [PLFSet] rundll32.exe C:\Windows\PLFSet.dll,PLFDefSetting
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [five Media Manager Tray] "C:\Program Files\Entriq\MediaSphere\EntriqMediaTray.exe" /CustomId:five
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://bq.bp.2020.net/Core/Player/2020PlayerAX_Win32.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\570\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9e6e5cebe0260) (gupdate1c9e6e5cebe0260) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Unknown owner - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Inc. - C:\Program Files\Acer\Acer VCM\RS_Service.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11948 bytes

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:02:14 PM

Posted 27 January 2012 - 09:56 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
      O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
      O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
      O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"
      O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [five Media Manager Tray] "C:\Program Files\Entriq\MediaSphere\EntriqMediaTray.exe" /CustomId:five
      O4 - HKLM\..\Run: [Skytel] Skytel.exe
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
      O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe
      O4 - Global Startup: Empowering Technology Launcher.lnk = ?
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#12 toni

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Posted 28 January 2012 - 05:05 AM

Hello

Here is the ESET log. I also uninstalled Vuze.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=a423457830d5ab4588ff513688d4841f
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2012-01-28 01:38:05
# local_time=2012-01-28 01:38:05 (+0000, GMT Standard Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=512 16777215 100 0 34610 34610 0 0
# compatibility_mode=1032 16777213 100 95 16731 70869687 0 0
# compatibility_mode=5892 16776574 100 100 36850870 165238271 0 0
# compatibility_mode=8192 67108863 100 0 3800 3800 0 0
# scanned=168827
# found=10
# cleaned=0
# scan_time=9141
C:\Program Files\Mozilla Firefox\components\1587719.dll a variant of Win32/WebWatcher.A application (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\Vuze\.install4j\i4j_extf_8_5p83tu.exe a variant of Win32/AdInstaller application (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\WebWatcherV6\ffe.dll a variant of Win32/WebWatcher.A application (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\WebWatcherV6\ffe3.dll a variant of Win32/WebWatcher.A application (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\WebWatcherV6\ffe35.dll a variant of Win32/WebWatcher.A application (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\WebWatcherV6\ffe36.dll a variant of Win32/WebWatcher.A application (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\WebWatcherV6\ffe40.dll a variant of Win32/WebWatcher.A application (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\WebWatcherV6\ffe50.dll a variant of Win32/WebWatcher.A application (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\WebWatcherV6\ffe60.dll a variant of Win32/WebWatcher.A application (unable to clean) 00000000000000000000000000000000 I
C:\Program Files\WebWatcherV6\proxy.dll probably a variant of Win32/WebWatcher.A application (unable to clean) 00000000000000000000000000000000 I

#13 gringo_pr

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Posted 28 January 2012 - 12:53 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Program Files\Mozilla Firefox\components\1587719.dll"
    del /f /s /q "C:\Program Files\Vuze\.install4j\i4j_extf_8_5p83tu.exe"
    del /f /s /q "C:\Program Files\WebWatcherV6\ffe.dll"
    del /f /s /q "C:\Program Files\WebWatcherV6\ffe3.dll"
    del /f /s /q "C:\Program Files\WebWatcherV6\ffe35.dll"
    del /f /s /q "C:\Program Files\WebWatcherV6\ffe36.dll"
    del /f /s /q "C:\Program Files\WebWatcherV6\ffe40.dll"
    del /f /s /q "C:\Program Files\WebWatcherV6\ffe50.dll"
    del /f /s /q "C:\Program Files\WebWatcherV6\ffe60.dll"
    del /f /s /q "C:\Program Files\WebWatcherV6\proxy.dll"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 toni

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Posted 29 January 2012 - 08:28 AM

Hi Gringo

I followed and performed all instructions.
The computer is running very good.

Thank you very much for your help. You can close this log.

Thanks
Tonka

#15 gringo_pr

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Posted 29 January 2012 - 12:56 PM

you are more than welcome and glad I was able to help


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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