Excellent progress. Nice work on your part.
However, it is important for me to know how your machine is running.
There are some other things we need to address so please follow the below instructions.
===================================================Viewpoint Manager Caution
I see that Viewpoint
is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player's components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager
-- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
"To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously."Viewpoint Manager
is considered as foistware instead of malware
since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware
. I recommend that you remove the Viewpoint products; however, decide for yourself. If you decided to uninstall it please see the "Add/Remove Program" section below.
: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system
Please follow these steps to remove older version Java components and update:
- Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
- Look for "Java Platform, Standard Edition".
- Click the "Download JRE" button to the right.
- Read the License Agreement, and then check the box that says: "Accept License Agreement".
- From the list, select your OS and Platform (32-bit or 64-bit).
- If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
- Close any programs you may have running - especially your web browser.
> Control Panel, double-click on Add/Remove Programs
or Programs and Features
in Vista/Windows 7 and remove all
older versions of Java.
- Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
- If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
- When the Java Setup - Welcome window opens, click the Install > button.
- If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
- The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe)
adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service
if you don't want to use it:
- Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
- Click Ok and reboot your computer.
===================================================Uninstalling a Program thru Add/Remove Program
It is very possible "Goonsearch" was inserted into your machine by downloading PC Performer
. As with Viewpoint
I would recommend removal of this program but it is up to you. If you want to delete either or both of these programs please do the following:
- Press windows key + r on your keyboard at the same time
- Type appwiz.cpl and press Enter
- A list of programs installed will be displayed
- Uninstall the following by clicking on the program(s) below and selecting Remove or Uninstall
===================================================Things I would like to see in your next reply
- How is your computer running?