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infected with system fix


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56 replies to this topic

#1 dogtired

dogtired

  • Members
  • 26 posts
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  •  
  • Local time:06:03 PM

Posted 13 January 2012 - 09:54 PM

Hi, we got system fix on our computer about a month ago, my daughter didn't know it was a virus , followed their directions and wound up getting some functionality back on the computer such as internet. But still missing functionality for most the programs (slide curser over and it flashes "empty") and missing most the options on the start menu (just internet explorer, notepad, spider solitare, and "all programs". I've gone as far as I can with both the uninstall guide and preparation guide.

Can't do safemode with networking--get a blue screen "a problem has been detected...etc. Couldn't download malwarebytes---something about the file already exists---which I had in fact on my computer before the problem. Couldn't do a cobian backup--came up error while checking for new versions, already have a firewall subscription to mcafee. Ran gmer overnite, came down to a blue screen---"A problem has occurred.... tried to rerun but said gmer file already exists. Have attach.txt file but don't see Ark.txt on my desk top.

Thanks.



.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by Dad at 21:48:31 on 2011-12-19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.174 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: Norton Internet Worm Protection *Disabled*
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\FIXIO PC Utilities\FIXIO PC Cleaner\FIXIO Service.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\WINDOWS\System32\NOTEPAD.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\BingBar\BingBar.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Microsoft\BingBar\BingApp.exe
C:\Program Files\Microsoft\BingBar\BBSvc.EXE
C:\Documents and Settings\All Users\Application Data\Google\Google Toolbar\Update\GoogleToolbarInstaller_updater_signed.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
uWindow Title = Microsoft Internet Explorer provided by Verizon Online
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20111113144745.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - No File
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {54D0DA58-64E7-4408-BE1F-72659F70FCBE} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: Verizon Yahoo! Sidebar: {51085e3d-a958-42a2-a6be-a6a9b0baf276} - c:\program files\yahoo!\browser\ysidebarIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~3\mimboot.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [733264] "c:\docume~1\networ~1\locals~1\applic~1\733264.exe" 0 27
StartupFolder: c:\docume~1\dad\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi.exe
mPolicies-system: DisableTaskMgr = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: doginhispen.com
Trusted Zone: whataboutadog.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/tgctlcm.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/C/B/F/CBF23A2C-3E55-4664-BC5C-762780D79BA0/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1150943948988
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {B6E6EEF0-F5AA-4A4D-88EC-FF43FB2029E5} - hxxps://www.mytelevox.com/labcalls/cabs/TeleVoxAudioPlayer2.CAB
DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - hxxp://a.download.toontown.com/sv1.0.38.38/ttinst.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1 71.242.0.12
TCP: Interfaces\{093906A4-042E-482F-A2E7-971AC2DE2CFB} : DhcpNameServer = 192.168.1.1 71.242.0.12
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\dad\application data\mozilla\firefox\profiles\n8jfu8a9.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - plugin: c:\documents and settings\dad\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\canon\zoombrowser ex\program\NPCIG.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Achernar;Achernar - SCSI Command Filters;c:\windows\system32\drivers\Achernar.sys [2007-3-11 17920]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-5-8 464176]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-11-18 442200]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-7-30 320856]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-5-8 89792]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-7-30 20568]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-30 44768]
R2 FIXIO Service;FIXIO Service;c:\program files\fixio pc utilities\fixio pc cleaner\FIXIO Service.exe [2010-9-22 191600]
R3 Aldebaran;Aldebaran - SCSI Command Filters;c:\windows\system32\drivers\Aldebaran.sys [2007-3-11 13824]
R3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-3-15 183560]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-5-8 57600]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-5-8 180816]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-5-8 338176]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-5-8 83856]
S2 uulduq;uulduq;c:\windows\system32\drivers\qujckn.sys --> c:\windows\system32\drivers\qujckn.sys [?]
S2 yjjg;yjjg;c:\windows\system32\drivers\jjiulsgj.sys --> c:\windows\system32\drivers\jjiulsgj.sys [?]
S3 CompFilter;UVCCompositeFilter;c:\windows\system32\drivers\lvbusflt.sys [2010-5-14 20704]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-5-8 59456]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-5-8 83856]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-5-8 87656]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-7-7 14904]
.
=============== Created Last 30 ================
.
2011-12-19 14:13:53 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{bb91e182-223a-4072-b568-4febf3da5072}\offreg.dll
2011-12-19 14:13:38 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{bb91e182-223a-4072-b568-4febf3da5072}\mpengine.dll
2011-12-17 17:09:35 -------- d-----w- c:\program files\Cobian Backup 8
2011-11-28 02:00:10 -------- d-----w- c:\documents and settings\dad\application data\ElevatedDiagnostics
.
==================== Find3M ====================
.
2011-11-28 00:55:00 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-15 18:16:16 9608 ------w- c:\windows\system32\drivers\mfeclnk.sys
2011-10-15 18:16:16 89792 ------w- c:\windows\system32\drivers\mfetdi2k.sys
2011-10-15 18:16:16 87656 ------w- c:\windows\system32\drivers\mferkdet.sys
2011-10-15 18:16:16 83856 ------w- c:\windows\system32\drivers\mfendisk.sys
2011-10-15 18:16:16 59456 ------w- c:\windows\system32\drivers\mfebopk.sys
2011-10-15 18:16:16 57600 ------w- c:\windows\system32\drivers\cfwids.sys
2011-10-15 18:16:16 464176 ------w- c:\windows\system32\drivers\mfehidk.sys
2011-10-15 18:16:16 338176 ------w- c:\windows\system32\drivers\mfefirek.sys
2011-10-15 18:16:16 180816 ------w- c:\windows\system32\drivers\mfeavfk.sys
2011-10-15 18:16:16 121256 ------w- c:\windows\system32\drivers\mfeapfk.sys
2011-10-10 14:22:41 692736 ------w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 ------w- c:\windows\system32\crypt32.dll
2011-09-26 15:41:20 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41:20 220160 ------w- c:\windows\system32\oleacc.dll
2011-09-26 15:41:14 20480 ------w- c:\windows\system32\oleaccrc.dll
.
============= FINISH: 21:52:25.48 ===============

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#2 CatByte

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Posted 14 January 2012 - 04:20 PM

Hi,

Please do the following:

  • Please download aswMBR.exe and save it to your desktop.
  • Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click Scan

  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
  • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.

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#3 CatByte

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Posted 19 January 2012 - 09:00 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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#4 CatByte

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Posted 23 January 2012 - 10:15 PM

This topic has been re-opened at the request of the person who originally posted.

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#5 dogtired

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Posted 24 January 2012 - 11:36 PM

I did the avast scan and saved to my desktop znd created the zip file. How and where to I attach them?

#6 CatByte

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Posted 25 January 2012 - 08:35 PM

post the aswmbr log into your next reply and attach the mbr.dat zipped file

use the "full editor" for your reply window > bottom left of the reply window you will see an Attachments section with a "browse button" browse to where you have the zipped MBR.dat and upload it, then click "attach this file"

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#7 dogtired

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Posted 25 January 2012 - 11:43 PM

Okay

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#8 CatByte

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Posted 26 January 2012 - 06:16 PM

Hi,

Please do the following:

Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)


NEXT



Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

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#9 dogtired

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Posted 27 January 2012 - 09:10 PM

Did TDSSKiller last nite--no problem, nothing came up as found but I don't know where to find the log to send to you. Then I shut down Macafee and ran Combofix. Everything seemed to go fine, checked several times and the scan was still running until after about an hour I checked and it looked like the computer had rebooted because it was back on the user menu. I clicked back into my user page and, I think on its own (I can't remember now) a Combofix message came up that it was creating a log. But then everthing froze up. And then I had a headslapping moment when I realized I only disabled Macafee for one hour.

Sorry. What now?

#10 CatByte

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Posted 27 January 2012 - 09:48 PM

there may be a log at C:\combofix.txt

the TDSSKiller log will be on your c:\drive

if there is no combofix log, please re-run it and disable your AV for longer

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#11 dogtired

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Posted 29 January 2012 - 10:18 PM

Okay, I think I got it this time

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#12 CatByte

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Posted 29 January 2012 - 10:44 PM

Hi

your log is showing that you have multiple AV products installed

more than one AntiVirus can cause system slowdowns, conflicts and crashes,

you should uninstall all but one


AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

Now please run the following:


  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://www.bleepingcomputer.com/forums/topic437989.html/page__pid__2576691#entry2576691

Registry::
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"733264"=-

Collect::
c:\windows\system32\drivers\qujckn.sys
c:\windows\system32\drivers\jjiulsgj.sys

Driver::
uulduq
yjjgc

DDS::
Trusted Zone: doginhispen.com
Trusted Zone: whataboutadog.com

ClearJavaCache::

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.



Please let me know how the computer is doing now

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#13 dogtired

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Posted 30 January 2012 - 11:20 PM

Not going to get a chance to run combofix tonight. Any recommendations on AVs?

#14 CatByte

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Posted 31 January 2012 - 06:48 PM

Free or paid?

I use Microsoft Security essentials, Avast and Avira are extremely good too

Paid versions

Kaspersky, Bit defender or ESET

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#15 dogtired

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Posted 31 January 2012 - 09:42 PM

Here's the log. Seems like I have alot of functions back, for ex. games. I still show a program for System Fix under Programs. Also, I tried installing Malwarebytes and it still fails. I had it before the System Fix infection.

Do you think Security Essentials is equal to Macafee? Does SE have a firewall?

Thanks

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