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Start menu all programs crashes when clicking it


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#1 Porkshanker

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Posted 13 January 2012 - 01:18 PM

I have already ran unhide and replaced start menu items with reinstall all programs provided in this forum.

any help please would be apprecieted.

This happens under all user profiles unfortunately.

windows xp pro 32 bit
Dell optiplex

Edited by Porkshanker, 13 January 2012 - 02:04 PM.


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#2 hamluis

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Posted 13 January 2012 - 01:52 PM

"Crashes" is rather ambiguous, IMO.

Exactly what happens?

Does the system lose functionality...reboot...what exactly happens?

System manufacturer and model?

Any onscreen error messages?

Louis

#3 Porkshanker

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Posted 13 January 2012 - 02:01 PM

sorry for the lack of detail - systems hangs up then I get a dr watson error in regards to user32.dll. I am able to browse and see the start menu in explorer and it seems to all be there.

Dell Optiplex running windows xp pro

I can task manager and kill dr watson and then it is usable again unti lthe start menu is clicked.

Edited by Porkshanker, 13 January 2012 - 02:03 PM.





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